Deborah Greenaway

On March 25th, around 3:30 PM, I discovered I had a nail in one of the tires on my CR-V. This was an emergency because I was scheduled for a medical procedure at 9:00 AM the following day. As permitted, I in one of the tires on my CR-V. This was an emergency because I was scheduled for a medical procedure at 9:00 AM the following day. As permitted, I was driving myself to the procedure and it was too late to try to get alternate transportation. I drove to Clinton Honda, spoke with Deborah Greenaway, my Service Advisor, she discussed the situation with one of the service technicians and they took care of the problem, even though it was almost 4:00 PM by the time I arrived and they were approaching the end of their work day. The tire could not be fixed, it had to be replaced. I am extremely grateful and appreciative for what was done for me on March 25th. I do not have the right words to describe this quality of service, all I can say is that it is beyond excellent. Thank You Deborah! Thank You Service Technician! Please accept my apology for taking so long to write a review. I have been dealing with some health issues including a short hospital stay. Thanks again. More

Helpful 0

Report | Print

Deborah was very professional and customer service oriented. She answered all my questions and checked with technician on a few items. Service was promptly executed. oriented. She answered all my questions and checked with technician on a few items. Service was promptly executed. More

Helpful 0

Report | Print

Everyone was very pleasant and knowledgeable. Always great service and now sales was seamless and a pleasure. Always great service and now sales was seamless and a pleasure. More

Helpful 0

Report | Print

Excellent and courteous service. Great communication from Debra and she was very helpful throughout the whole process. Great communication from Debra and she was very helpful throughout the whole process. More

Helpful 0

Report | Print

Deborah Greenaway was super helpful and on top of things from the start. Debbie was friendly and responsive. Highly recommend the Clinton Honda service department. from the start. Debbie was friendly and responsive. Highly recommend the Clinton Honda service department. More

Helpful 0

Report | Print

Great service, appointment was right on time. Reasonable time to repair the mirror and quick Checkout experience. Reasonable time to repair the mirror and quick Checkout experience. More

Helpful 0

Report | Print

The service department at Clinton Honda is outstanding! It is very easy to make an appointment and wait while the work is being performed. Their service department staff is always friendly and knowledgeabl It is very easy to make an appointment and wait while the work is being performed. Their service department staff is always friendly and knowledgeable. More

Helpful 0

Report | Print

Very much appreciated the quick expedition of the repair service to enable us to return home to the Carolinas. It was unexpected major repair. service to enable us to return home to the Carolinas. It was unexpected major repair. More

Helpful 0

Report | Print

Deborah at the desk was extremely polite, friendly, professional and informative. After realizing my car was going to take service longer than expected, I was given a beautiful loaner to go home inst professional and informative. After realizing my car was going to take service longer than expected, I was given a beautiful loaner to go home instead of being made to wait. The mechanic worked late so I was able to pick up my car in the morning. Excellent service! More

Helpful 0

Report | Print

Clean. .Nice waiting area. Service area is improving with Debbie & Troy. Would have given 5 stars if car hadn’t indicated a couple of problems when starting .Nice waiting area. Service area is improving with Debbie & Troy. Would have given 5 stars if car hadn’t indicated a couple of problems when starting the morning following fuel pump. More

Helpful 0

Report | Print