Davonte Manuel
Davonte Manuel at Banister Ford of Marlow Heights
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Davonte Manuel | Page 8

Quick Lane Service Advisor

Banister Ford of Marlow Heights

5000 Auth Rd.
Marlow Heights, MD 20746

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4.6
99 Reviews
4.6

99 Reviews

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99 Reviews of Davonte Manuel

May 07, 2023

Dealership Rating
Employee Rating

The work done on my car went well. I was a little frustrated about the price of the oil change. I hope they do more on promoting discount oil changes in the future. More

by rowlandmartin85
Recommend Dealer
Yes
May 09, 2023

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. Your feedback is very important to us

May 07, 2023

Dealership Rating
Employee Rating

Was very please at first with Devonte and the service department here. We have five fords need a service department. However this last visit the works coupon mailed to us was honored, was charged regular More

by awfkthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 10, 2023

Banister Ford of Marlow Heights responded

We apologize for the inconvenience you may have experienced. We would like to ask you if you could reach out to our service department & ask to speak with the management , Joe Hamilton. Thank you

May 04, 2023

Dealership Rating
Employee Rating

I would like to send a special thanks to Davonte Manuel and Bobby/mechanic. They went out of their way to take care of my vehicle. Davonte kept me informed everyday on the progress of my vehicle. I am very More

by RTHOMASX3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby/ mechanic

May 27, 2023

Banister Ford of Marlow Heights responded

We are so thrilled to know that our team could be of service to you during your recent visit. We take pride in ensuring that your vehicle is well taken care of. Thank you for choosing The New Banister Ford of Marlow Heights!

May 04, 2023

Dealership Rating
Employee Rating

I would like to send a special thanks to Davonte Manuel and Bobby/ mechanic. They went out of their way to take care of my vehicle. Davonte kept me informed everyday on the progress of my car. I am totally More

by RTHOMASX3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby/ mechanic

May 17, 2023

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to share your feedback! We appreciate your 5-star rating! We are pleased to hear that you had a pleasant customer experience during your recent visit. We are grateful to earn your business here at The New Banister Ford of Marlow Heights!

April 29, 2023

Dealership Rating
Employee Rating

I have been with Banister (Sheehy) Ford for approximately 30 years. This is the first time I have been in and out within an hour. This was greatly appreciated. Banister is making a lot of changes that are vi More

by MRSSEW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2023

Banister Ford of Marlow Heights responded

We are so grateful for your customer loyalty! Your feedback is greatly appreciated! We look forward to continue to serve you for many more years to come. Thank you for continuing to choose The New Banister Ford of Marlow Heights!

April 27, 2023

Dealership Rating
Employee Rating

Should never take 2 hours for an oil change! Consider an express lane for oil changes only, More

by THINKLEAN65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2023

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We apologize for the inconvenience, this particular day you were here we were understaffed. It is not normal for that kind of duration. We apologize. We hope we can earn another chance to earn your business. Thank you for choosing The New Banister Ford of Marlow Heights!

April 27, 2023

Dealership Rating
Employee Rating

They have great customer service skills. .. They get you in and out in good time no doubt... More

by thorntoncpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2023

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated! Thank you for choosing The New Banister Ford of Marlow Heights!

April 26, 2023

Dealership Rating
Employee Rating

The customer service I received was amazing and Yes I have been receiving these great services since late 2019. Very happy Customer will be back in the Fall. This is were I will always get My Car Servi More

by lmlkiti123@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2023

Banister Ford of Marlow Heights responded

We are so thrilled to know that you had a pleasant customer experience! We look forward to see you again during your next visit. Thank you for choosing The New Banister Ford of Marlow Heights!

April 26, 2023

Dealership Rating
Employee Rating

My car was ready for pickup in 45 minutes. Please keep up the good work. More

by ON41LE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2023

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We take pride in ensuring that all of our customers are taken care of in a timely fashion. We are grateful to earn your business here at The New Banister Ford of Marlow Heights!

April 23, 2023

Dealership Rating
Employee Rating

Disappointed shuttle service wasn't available car was in an accident. There's only one car????? More

by JHEWINSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2023

Banister Ford of Marlow Heights responded

We apologize for the inconvenience you may have experienced with our shuttle service. We are under a shortage of vehicles all together, so it is difficult for us to add a 2nd vehicle to be a shuttle vehicle. In time we will have more than 1 shuttle. We greatly appreciate you for understanding. Thank you for choosing The New Banister Ford of Marlow Heights!

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