David Fishburn | Page 17

Sales and finance were both friendly and efficient. Very unusual to get both for the same transaction. Very unusual to get both for the same transaction. More

by artpickering Verified Customer Verified Customer

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The Sarasota BMW dealership is excellent! Brandon was wonderfully patient with me and took the time to go over everything with me. Brandon was wonderfully patient with me and took the time to go over everything with me. More

by MMG Verified Customer Verified Customer

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They are great people and they made everything easy with the purchase. The cookies were fire so you need to keep those the purchase. The cookies were fire so you need to keep those More

by jspidey Verified Customer Verified Customer

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Jonatan and BMW Sarasota have exceeded my expectations, Jonatan was very attentive, respectful and commited by his willigness to help, even when my requests seemed a bit difficult as I was set on a budget, Jonatan was very attentive, respectful and commited by his willigness to help, even when my requests seemed a bit difficult as I was set on a budget, he truly exercised every opportunity to meet my demand, between Jonatan and BMW of Sarasota they truly went above and beyond, they were not pushy, they were not judgemental nor were they ever dismissive, they made me feel as they truly were doing all possible to earn my business by catering to my needs, they were very supportive through the process, Jonatan was extremely transparent which I was very pleased about, and even though at first it was a bit difficult as todays rates are a bit challenging, they used their available resources to create the best deal possible, they made several adjustments to my convenience, which at the end it was what I needed, not to mention the BMW 5 Series purchased was a beauty, I am happy with my new vehicle. Overall my car buying experience with Jonatan, David from Finance and BMW of Sarasota was a great experience and with admirable service, being a professional in Healthcare I was quite impressed with the ambience, professionalism and great quality of service, as I understand how important Customer Service is to ensure a succesful experience. With this being said, those who want to take a leap of faith and experience what I had experience I assure you, it will not dissapoint, I truly believe that if BMW of Sarasota was able to cater to my needs and provide such great experience, I am sure you will also experience the same if your serious about your purchase. Keep up the good work BMW of Sarasota as I believe for as long as you provide such amazing experience, you will surely continue to thrive in excellence. Your BMW store matches the quality and experience of that expected and or found in the BMW brand and reputation. Thank You More

by Janci22 Verified Customer Verified Customer

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The salesmen were quite earnest in their desire to deliver good service, however the rest of the purchase process was dismissive and almost condescending, not at all reflective of a luxury car dealers deliver good service, however the rest of the purchase process was dismissive and almost condescending, not at all reflective of a luxury car dealership. If it hadn’t been for the manufacturer’s incentives, which the salesman diligently investigated, I would have gone to another dealership . More

by mrubin2121 Verified Customer Verified Customer

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The service provided to myself and husband was professional, from the time we got there until we left! Very well run and listened to our needs and came up with a great outcome! Thank you very much professional, from the time we got there until we left! Very well run and listened to our needs and came up with a great outcome! Thank you very much! More

by kthomas1966 Verified Customer Verified Customer

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At some point I felt rushed. I wasn't in finance yet and they asked me to insure it. I was told that the windows where tinted, tire replaced who know what else but no receipts to I wasn't in finance yet and they asked me to insure it. I was told that the windows where tinted, tire replaced who know what else but no receipts to prove it. But wasn't told that I was paying for it. If your purchasing a certified used car beware of the misc. line on the contract. Ask a lot of questions. I was screwed for $2500.00. I questioned the misc. charge i was told hat it was but the excuse was it was too late to call anyone since we closed the dealership. Finance was supposed to see if it could be taken off or lowered but they got what they wanted and that all that mattered. They didn't think about a loyal customer. I wanted to walk away but my wife loved the car after the test drive and its her birthday present. So all in all what's done is done. I know they wont respond to this but rest assured I wont be purchasing another car here nor any service. Not sure if I can trust them. More

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Working with Chad was great but not with David which never reply back to VM nor to emails never reply back to VM nor to emails More

by Rani2s2014 Verified Customer Verified Customer

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Very professional dealership. Austin was a wonderful salesman. We also dealt with Shawn Kelly briefly during the negotiations and Dave Fishburn their finance guy to finalize the p Austin was a wonderful salesman. We also dealt with Shawn Kelly briefly during the negotiations and Dave Fishburn their finance guy to finalize the paperwork. Overall very positive experience and I feel I received a fair deal. Would recommend. More

by questor2k23 Verified Customer Verified Customer

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Great service and efficiency with my time! Ash was exceptional in taking the time to make sure my needs were addressed. Ash was exceptional in taking the time to make sure my needs were addressed. More

by Basil Samara Verified Customer Verified Customer

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