David Eberlein
David Eberlein at Porsche West Palm Beach
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David Eberlein

Service Manager

Porsche West Palm Beach

2801 Okeechobee Boulevard
West Palm Beach, FL 33409

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8 Reviews
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8 Reviews

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8 Reviews of David Eberlein

August 18, 2024

Dealership Rating
Employee Rating

I'm a loyal customer of Porsche West Palm Beach Brahman based on one thing Service. Krystal is phenomenal from A to Z she never misses out on details. She genuinely cares for customer making entire proces More

by Leo Lundy III
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mo Reza, Jason Avery, Megan Wall, Ron Brooks , Krystal Hosfeld, Rachel

June 29, 2024

Dealership Rating
Employee Rating

o Lundy ​ Currently receiving service for my Porsche Panamera at Braman Porsche West Palm. My Service advisor Krystal has been attentive thus far. The multiple point inspection was correct as I'm a Pors More

by Leo Lundy III
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Trull, David Perez , Krystal Hosfeld

Jun 29, 2024

Leo Lundy III responded

Currently receiving service for my Porsche Panamera at Braman Porsche West Palm. My Service advisor Krystal has been attentive thus far. The multiple point inspection was correct as I'm a Porsche owner that treat my car like a part of family. I like the due diligence the Porsche Gold star mechanic is giving to my vehicle. Just two things I question have been the transparency of pricing and process. The backstory is my key fob was accidentally pulled out of ignition while in park. This locked up ignition possible setting off anti theft. The only option that was told to me is we need to replace ignition for $1006.00. I didnt even get to ask question of is it anti theft, and can we reprogram key fobs also check the anti theft to reset? Secondly, I question is getting a loaner was not easy. I live in Port xx lucie, I had to make another trip to dealership to get loaner. It was not til I called Loaner department, did I get get a text from Krystal stating they did have loaner ready. No harm no foul Krystal was on top of it and got my loaner. It was little pricy for a simple key pulled out of ignition while car was in park. But I trust Gold start professional mechanics. I will let you all know with Part 2. I pick my car up later next week.

June 28, 2021

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Employee Rating

Great experience !!! - Megan and Dave went out of their way in assisting me with my convertible top issue. The fact that they had a service technician, James called to assess the problem with me present - More

by gec302
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Megan Wall

October 20, 2020

Dealership Rating
Employee Rating

Had a terrible time here. 991.2 turbo s had engine faults etc all under warranty. Nothing was fixed. Service manager said to my wife it was because the car wasn't driven hard. I beg to differ my wife doesn't More

by jeblood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

November 04, 2018

Dealership Rating
Employee Rating

Good “Karma” I took my vehicle in for service, had everything set up, and received a loaner vehicle. Before I left I stopped by to see Emily Friedman. She had a More

by Macan S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alec Friedman, Mo Reza, Steve Rock, Emily Friedman, Megan Wall , Raj Alexander, Edward Clauss

August 13, 2018

Dealership Rating
Employee Rating

SIMPLY THE BEST Went to dealership to get my Porsche serviced. Started my day with David to line up my service. Having had the privelage to work with Emily Friedman More

by 17 Macan S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alec Friedman, Steve Rock, Emily Friedman , Raj Alexander

August 08, 2018

Dealership Rating
Employee Rating

Fabulous service This dealership has amazing vehicles and wonderful customer service. Everyone we have worked with has been very professional and knowledgeable. I woul More

by Tanya L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: LaGarrick "LG" Gantt , Edward Clauss

June 29, 2018

Dealership Rating
Employee Rating

Excellent My wife and I are very please with the overall sales and service experience. I would recommend Brandon to all my friends and family whenever they are More

by Baseball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Rock , Brandon Barnes

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