David Eberlein
Service Manager
Porsche West Palm Beach
2801 Okeechobee Boulevard
West Palm Beach, FL 33409
8 Reviews
Write a Review8 Reviews of David Eberlein
August 18, 2024
I'm a loyal customer of Porsche West Palm Beach Brahman based on one thing Service. Krystal is phenomenal from A to Z she never misses out on details. She genuinely cares for customer making entire proces based on one thing Service. Krystal is phenomenal from A to Z she never misses out on details. She genuinely cares for customer making entire process flawless. Clear and easy communication, diagnostic sent to phone. Krystal and Rachel had my loaner car waiting. Rachel was also on her A game with her organization. Easy process I arrive sign, Krystal gave me choice to get breakfast while I'm there I selected espresso. I was impressed by diagnostic test sent to my phone with video from A1 Porsche mechanic describing what service car needs. I was able to select services I wanted done this visit. Also found re-call on headlights that needed to be done. Krystal also went out of her way to save me money, what dealership does that? Pick up process was flawless paid thru online link. I dropped loaner off and walked to my car that was washed, and gas tank was filled. Krystal, Rachel are the best team. Porsche is lucky to have quality people on their staff. More
Other Employees Tagged: Mo Reza, Jason Avery, Megan Wall, Ron Brooks , Krystal Hosfeld, Rachel
June 29, 2024
o Lundy Currently receiving service for my Porsche Panamera at Braman Porsche West Palm. My Service advisor Krystal has been attentive thus far. The multiple point inspection was correct as I'm a Pors Panamera at Braman Porsche West Palm. My Service advisor Krystal has been attentive thus far. The multiple point inspection was correct as I'm a Porsche owner that treat my car like a part of family. I like the due diligence the Porsche Gold star mechanic is giving to my vehicle. Just two things I question have been the transparency of pricing and process. The backstory is my key fob was accidentally pulled out of ignition while in park. This locked up ignition possible setting off anti theft. The only option that was told to me is we need to replace ignition for $1006.00. I didnt even get to ask question of is it anti theft, and can we reprogram key fobs also check the anti theft to reset? Secondly, I question is getting a loaner was not easy. I live in Port st lucie, I had to make another trip to dealership to get loaner. It was not til I called Loaner department, did I get get a text from Krystal stating they did have loaner ready. No harm no foul Krystal was on top of it and got my loaner. It was little pricy for a simple key pulled out of ignition while car was in park. But I trust Gold start professional mechanics. I will let you all know with Part 2. I pick my car up later next week. More
Other Employees Tagged: Nick Trull, David Perez , Krystal Hosfeld
June 28, 2021
Great experience !!! - Megan and Dave went out of their way in assisting me with my convertible top issue. The fact that they had a service technician, James called to assess the problem with me present - way in assisting me with my convertible top issue. The fact that they had a service technician, James called to assess the problem with me present - I thought was extraordinary. Thank you all very much!!! More
Other Employees Tagged: Megan Wall
October 20, 2020
Had a terrible time here. 991.2 turbo s had engine faults etc all under warranty. Nothing was fixed. Service manager said to my wife it was because the car wasn't driven hard. I beg to differ my wife doesn't etc all under warranty. Nothing was fixed. Service manager said to my wife it was because the car wasn't driven hard. I beg to differ my wife doesn't drive herself and I tear the car up daily I recline it, use launch control, etc. They held the car for 5 days and returned it worse than when I dropped it off. This is why I drive v12 ferraris. Porsche has diluted their cars and their brand. I cannot believe that this dealer is so bad. More
November 04, 2018
Good “Karma” I took my vehicle in for service, had everything set up, and received a loaner vehicle. Before I left I stopped by to see Emily Friedman. She had a I took my vehicle in for service, had everything set up, and received a loaner vehicle. Before I left I stopped by to see Emily Friedman. She had a car I have always loved at the dealership. We took it for a test drive and I fell in love with the vehicle. A normal test drive soon turned into a new car purchase. Emily is the absolute best Sales Ambassador! She takes her time and makes sure you are confident in your purchase. She works hard to get you the deal you want. While working with Emily, it is no regular Car Buying Experience. You will laugh, have fun, learn, and enjoy the process. In the end, you will begin a beautiful friendship. Today, I purchased a Fisker Karma. It’s a beautiful car. It’s such a rare vehicle, and even though it was not a Porsche, I was still treated as if I was purchasing a Porsche. The sales process did not stop with Emily. Moe, the Sales Manager, and Steve our Finance Manager were fantastic. They are extremely professional and personable. This team does not have only making a buck on there mind, but rather taking care of the customer to make sure they leave satisfied. Note: This is not our first purchase with Braman Porsche, Emily, Mo, Raj, or Steve. This is our 8th car purchase with this dealership and every time it’s time to get a new car (or in my last couple situations Service -thanks Emily), I always know there is one place to go and one person to see: Emily Friedman at Braman Porsche of West Palm Beach. When your ready for your next car, stop by this location and see Emily and the rest of the team for an excellent experience and if your lucky just as I was, maybe you’ll find your Good “Karma”. More
Other Employees Tagged: Alec Friedman, Mo Reza, Steve Rock, Emily Friedman, Megan Wall , Raj Alexander, Edward Clauss
August 13, 2018
SIMPLY THE BEST Went to dealership to get my Porsche serviced. Started my day with David to line up my service. Having had the privelage to work with Emily Friedman Went to dealership to get my Porsche serviced. Started my day with David to line up my service. Having had the privelage to work with Emily Friedman in the past, I knew I would visit with her while at the dealership. (because buying from Emily is not a one-time deal, it is a start of a long-lasting friendship) After catching up, I told Emily that I would be interested in a new Porsche if we could make a good deal! Having the pleasure to work with Emily, that’s exactly what happened. I traded in my Porsche Macan S for a newer model. She took the time to show me all the inventory and test drive the Macan to make sure I was making the best choice! Very excited to have another opportunity to work with Emily. She is the absolute best!! There is no reason to look anywhere else when you have such a wonderful sales professional/ambassador. When your looking for your next car make sure you stop into Braman West Palm Beach Porsche and ask for Emily Friedman, you will not be disappointed!! Thank you for another memorable car-buying experience!! You are “Simply the best!” More
Other Employees Tagged: Alec Friedman, Steve Rock, Emily Friedman , Raj Alexander
August 08, 2018
Fabulous service This dealership has amazing vehicles and wonderful customer service. Everyone we have worked with has been very professional and knowledgeable. I woul This dealership has amazing vehicles and wonderful customer service. Everyone we have worked with has been very professional and knowledgeable. I would recommend this dealership with very high ratings. More
Other Employees Tagged: LaGarrick "LG" Gantt , Edward Clauss
June 29, 2018
Excellent My wife and I are very please with the overall sales and service experience. I would recommend Brandon to all my friends and family whenever they are My wife and I are very please with the overall sales and service experience. I would recommend Brandon to all my friends and family whenever they are in the market to buy a car. More
Other Employees Tagged: Steve Rock , Brandon Barnes