David Doden
David Doden at Germain Honda of Naples
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David Doden

Service Advisor

Germain Honda of Naples

3295 Pine Ridge Road
Naples, FL 34109

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4.9
87 Reviews
4.9

87 Reviews

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87 Reviews of David Doden

May 15, 2024

Dealership Rating
Employee Rating

I am going to tell my friends and neighbors of the great service I received at this dealership in particular Mr James Walgreen Thank you More

by rave1955@live.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Calvert , James Walgreen

May 15, 2024

Germain Honda of Naples responded

Thank you for choosing Germain Honda of Naples for your automotive service needs. Your business and kind recommendation mean so much to us all especially James who assisted you. Best Regards, James Koser General Manager

May 09, 2024

Dealership Rating
Employee Rating

David Doden was my concierge and he was excellent and provided me with excellent customer service. David kept me updated regarding the status of the oil and tire change. His future service recommendati More

by Larry R
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 10, 2024

Germain Honda of Naples responded

Hi Larry, thank you for your great feedback! Our team here at Germain Honda of Naples sets a high standard of excellent customer service and we're glad to hear your service experience reflected this! We look forward to your next visit! Take care! Best Regards, James Koser General Manager

April 15, 2024

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Employee Rating

I’ve been a customer with Germain Honda for years snd they are the best including my service advisor Dave Doden More

by Ignelzij
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 23, 2024

Germain Honda of Naples responded

Your continued business and kind words are greatly appreciated. See you next time. Best Regards, James Koser General Manager

April 01, 2024

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Employee Rating

The dealership is perfect in all aspects. David Doden took care of all my needs.He greeted me right away and explain what repairs he would take care of and all were done. More

by andrewlabx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Carattinni

Apr 04, 2024

Germain Honda of Naples responded

Providing quality service for all who visit is our goal here at Germain Honda of Naples. Thank you for choosing Germain Honda of Naples. Best Regards, James Koser General Manager

March 20, 2024

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I took my 2001 Honda CR-V to Germain Honda to correct a leaking drive shaft oil seal. An inspection turned up a leaking engine oil pan gasket as well. Parts ordered, car back for installation. Wrong oil More

by r27cj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2024

Germain Honda of Naples responded

Thank you! We're happy to hear that you had a great experience with David, and that he made sure your car was well taken care of. We appreciate your business and look forward to working with you again next fall. Best Regards, James Koser General Manager

March 20, 2024

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Employee Rating

Recent service visit my rep was Edward Lee and he was very professional, helpful and explained future services needed with great thoughtfulness. Highly recommend the dealership and all its technicians. More

by kchase815
Recommend Dealer
Yes

Other Employees Tagged: Andrew Calvert

Mar 22, 2024

Germain Honda of Naples responded

Thanks so much for your thoughtful feedback! We're pleased Edward handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment. Best Regards, James Koser General Manager

March 18, 2024

Dealership Rating
Employee Rating

My main experience has been with the Service Department and its Service Writer David Doden. David has taken care of me on each service from start to finish in a timely manner. Thanks David. More

by mdjedlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2024

Germain Honda of Naples responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain Honda of Naples team may assist you again. It's always our pleasure! Best Regards, James Koser General Manager

March 15, 2024

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Employee Rating

Great services thanks for all you do to take care of my car, I really appreciated the way you guys More

by juniorplantin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Calvert

Mar 15, 2024

Germain Honda of Naples responded

Thank you for choosing Germain Honda of Naples for your automotive service needs. We value your business and look forward to your next visit. Best Regards, James Koser General Manager

February 22, 2024

Dealership Rating
Employee Rating

I brought my car in for an oil change. The attendant Louis said he would be right back. I sat in the car for 10 minutes with no Louis. I got out of the car and there he was talking to f More

by toniallia7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Andrew Calvert, John Pitts

Apr 04, 2024

Germain Honda of Naples responded

We are sorry to learn of your dissatisfaction with your recent experience. Our service manager, John Pitts would appreciate the opportunity to speak with you regarding your visit. Please give John a call at (239)-687-1836 so he may discuss your concerns with you. Best Regards, James Koser General Manager

February 22, 2024

Dealership Rating
Employee Rating

The rating is for the service side only. Brandon Bates. My service advised, excelled at keeping me up to date on the progress of my service. More

by Chris
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Calvert

Feb 22, 2024

Germain Honda of Naples responded

We are happy to know that Chris took great care of you during your recent service visit. Best Regards, James Koser General Manager

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