David Banks

There needs to be more clarity on prices and every employee needs to be aware of it. For a full synthetic oil change, the price online shows 79.99. And there is a $20 coupon to use with it. I was told employee needs to be aware of it. For a full synthetic oil change, the price online shows 79.99. And there is a $20 coupon to use with it. I was told in person that is for synthetic blend and full synthetic would cost $130. And also the coupon is ineligible. When I pulled up the website on my phone that clearly states I scheduled service for a full synthetic oil change for 79.99. No admission of mistake or apology, but the person ended up changing the price to 89.99 and accepted the coupon. If I just went with what I was told at first, I would be paying $50 extra. So I hope you guys make sure every employee is aware of what prices are given online. And if there is a coupon, the employee themselves should help out the customer by putting it in instead of wrongly saying its ineligible. More

by SOHAN_DHK Verified Customer Verified Customer

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Everyone was extremely professional and efficient. I waited and was there less than an hour for oil change and check. Bravo I waited and was there less than an hour for oil change and check. Bravo More

by treale3 Verified Customer Verified Customer

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I am a bit confused why my maintenance light for an oil change is set at 5,000 miles when the owner's manual states 7,500 to 10,000 miles. change is set at 5,000 miles when the owner's manual states 7,500 to 10,000 miles. More

by benlichaa Verified Customer Verified Customer

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They’ve really cleaned up the dealership and it looks professional and put together. All the staff is knowledgeable and professional. They’re also very kind and warm. professional and put together. All the staff is knowledgeable and professional. They’re also very kind and warm. More

by SAMANTHA.W.TANG Verified Customer Verified Customer

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Had to return to dealer for them to connect a cable that had not been checked or done before delivery of my new car. had not been checked or done before delivery of my new car. More

by jgalla12 Verified Customer Verified Customer

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Did not change wiper blades even though I purchased the vehicle maintenance warranty. Also I told them to screw the bolts tightly and told me to go to a different dealership which makes no sense. vehicle maintenance warranty. Also I told them to screw the bolts tightly and told me to go to a different dealership which makes no sense. More

by 123 Verified Customer Verified Customer

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Service was great! I had no problems when I came here for my car needs I had no problems when I came here for my car needs More

by xmina94x Verified Customer Verified Customer

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Service was handled promptly and efficiently. The advisor was patient and answered all my questions. The advisor was patient and answered all my questions. More

by STOFF.NANCY Verified Customer Verified Customer

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My service was done in a timely manner with communication from the staff throughout the day. I also appreciate that the closing time changed to 6pm. from the staff throughout the day. I also appreciate that the closing time changed to 6pm. More

by AC Verified Customer Verified Customer

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Honda of Manhasset's David Banks is the best. He immediately responded to the service needed on my vehicle. He immediately responded to the service needed on my vehicle. More

by Matt W Verified Customer Verified Customer

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