Dave Smith | Page 2

The owner has not made any attempt at addressing my loss buying this truck from Jimmy Britt. I have followed up with emails that go unanswered. Being quite only forces us to go to court. Maybe he thinks he buying this truck from Jimmy Britt. I have followed up with emails that go unanswered. Being quite only forces us to go to court. Maybe he thinks he will avoid being responsible for selling me a broken and wreaked truck that GM cannot fix for over 1 months now. This is an outcome that to the typical consumer would seem unbelievable for the dealership to not make good on from day one. So, why are they hiding from this truck sale? Is there more to the story that an unloading of defective product and not telling the customer that we wreaked it without disclosure? It has been a month of silence from the owner of Jimmy Britt Chev. John Reeves More

Helpful 0

Report | Print

Dave was patient and thoughtfully demonstrated the functions of new gear. Greatly appreciated. The car is in good shape as well, transition was made seamlessly. Great jobs! functions of new gear. Greatly appreciated. The car is in good shape as well, transition was made seamlessly. Great jobs! More

Helpful 0

Report | Print

Dave Smith was a very great salesman that I worked with! This dealership is great from the salesman, to the sales manager, to the accounting. Very Fast and professional. This dealership is great from the salesman, to the sales manager, to the accounting. Very Fast and professional. More

Helpful 0

Report | Print

I got my 1st offer from Jimmy Britt Chev to pay me $5,000 to offset my negative equity if I trade my truck with them. I have been overly patient with GM to make drivable a truck I bought 13 months ago. Yes, to offset my negative equity if I trade my truck with them. I have been overly patient with GM to make drivable a truck I bought 13 months ago. Yes, I have paid $14,000 to date on a truck that I cannot use due to electronics malfunctioning even when the truck is not running, thus draining the battery down. FYI: I have also had the lifter springs replaced twice. I was told 850,000 springs have micro fractures that cause them to break. My truck is a 2021 Silverado LTZ, nice but worthless. And so, says Jimmy Britts owner today offering me less than my note to take it back. About the springs: the replacement springs broke also. GM is at fault for these issues vs. the dealership, but the dealership sold me a wrecked truck as new without disclosing it and nothing was on the CarFax sheet I read before I went to purchase at Jimmy Britt Chev, Greensboro, GA. So, I will keep you updated on how this proceeds. About GM: they have been asking me to file suit against the dealership for months. And BBB decided after 3 months to not arbitrate the matter. At one time I had (3) GM engineers scratching their heads together and no fix. 12 months of kick the can down the road, endless trips to dealerships for engineers to try something else, some epiphany they had the night before. Teah Woodruff Customer Relations Manager Jimmy Britt Chevrolet Buick GMC Direct (706) 222-7982 Today she asked, "tell me what you are looking for and I will bring it to the owner's attention." So, I did reply with this hard-line expectation: Teah, I have asked GM for a refund on the funds I have paid to GM Financial as they take the truck back and close out my loan. This is due to not using the truck for the 113 months I have been paying GM. I am also expecting compensation for my 13 months of trouble and patients as GM engineers have tried to fix the problems. To make this less painful to GM, I offered to take a replacement truck per my specifications submitted. I am expecting to pay 50% of dealer cost for the new (not used) truck in a new GM loan at 0% interest rate. I also expect the insurance and warrantee I purchased on the broken truck to be provided on the new truck at GM expense. Note: I have paid upkeep and insurance coverage on a broken truck in addition to my time, frustration and trouble. This is the similar to buying a house, paying for it and still being homeless. I will post their 2nd offer if I get a 2nd offer. More

Helpful 1

Report | Print

I had a wonderful experience purchasing a vehicle. The process was stress free and pleasant. Dave Smith Was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. The process was stress free and pleasant. Dave Smith Was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. More

Helpful 0

Report | Print

My family fave bought vehicles from this dealership and they always give us a great deal, they are knowledgeable about their vehicles, and make us feel like family they always give us a great deal, they are knowledgeable about their vehicles, and make us feel like family More

Helpful 0

Report | Print

Great dealer to work with. No-pressure, didn't feel rushed, trustworthy, no games, quick and painless and final price was exactly as negotiated (no last minute surprises). No-pressure, didn't feel rushed, trustworthy, no games, quick and painless and final price was exactly as negotiated (no last minute surprises). More

Helpful 0

Report | Print

Outstanding service from Dave, very pleasant young man to work with. Will definitely look for Dave for my next purchase. work with. Will definitely look for Dave for my next purchase. More

Helpful 0

Report | Print

Dave went above an beyond to make sure all my needs an question were met, he is a great listener. He is also great at explaining everything to the best of the his ability. question were met, he is a great listener. He is also great at explaining everything to the best of the his ability. More

Helpful 0

Report | Print

Dave was extremely helpful with getting me a truck with the trade-in I had in no time. Fabian and Keith were also a great help with getting any disputes handled properly. Best buying experience I have had the trade-in I had in no time. Fabian and Keith were also a great help with getting any disputes handled properly. Best buying experience I have had with any dealer. More

Helpful 0

Report | Print