Dave Bauman
Dave Bauman at Diehl Chevrolet of Hermitage
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Dave Bauman

Service Advisor

Diehl Chevrolet of Hermitage

2757 E State St
Hermitage, PA 16148

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4.2
30 Reviews
4.2

30 Reviews

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30 Reviews of Dave Bauman

May 11, 2024

Dealership Rating
Employee Rating

They always do a great job on our vehicles- we’ve been customers (and bought our cars) here for years and even though they changed hands over the years, the same great people are still here. More

by James
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Deanna DeCesare

May 13, 2024

Diehl Chevrolet of Hermitage responded

Hi! We are thrilled to learn that you had a positive experience with us!

May 06, 2024

Dealership Rating
Employee Rating

Waited 2 hours and they didn’t even look at my truck. Finally after 2 hours said would be another 2 to 3 hours. This was on a new truck we purchased was 1st oil change and inspection. Which I think sh More

by suharmer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
May 06, 2024

Diehl Chevrolet of Hermitage responded

Thank you so much for leaving a review and thoughts of your recent visit. I have researched what you had brought up and after pulling your repair order it appears that you were indeed in for an oil change and inspection but it also shows that you had two recalls as well as your right turn signal not canceling after activating it addressed as well. Normally we absolutely would had provided a loaner vehicle for you, but at the time of your visit we had no loaners in to assist you, for that I do apologize. In closing we absolutely do appreciate you and your time and I am sorry we did complete it as quick as you desired or that we had hoped to. Thanks to great customers like you we can take your feedback and take it to our team to become even better at what we do. If you would like to discuss this further, please feel free to reach out to me at 724-347-7702 - Extension 5120. Much Respect, Joe Pantone - General Manager.

May 04, 2024

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Scheduled for yearly inspection/great service with very friendly staff with needs and recommendations for the future More

by steelers.kj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deanna DeCesare

May 06, 2024

Diehl Chevrolet of Hermitage responded

Hello! Your feedback is highly appreciated. Thank you for the review!

April 30, 2024

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I didn’t feel that that they care too much. How long you wait for your car. My wife was there at 1 PM for an oil change and tire routine was done after 2:30 PM More

by semperfimws
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Deanna DeCesare

May 01, 2024

Diehl Chevrolet of Hermitage responded

Thank you! We appreciate your kind words and your business! Thank you for being patient with us as we want to make sure each appointment gets the quality service that is expected!

April 19, 2024

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Very professional; customer service was great! Service department answered all questions about service being done and future services needed More

by JEFFADLERLAW
Service Price Transparency
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Recommend Dealer
Yes
Apr 20, 2024

Diehl Chevrolet of Hermitage responded

Hello, thanks for taking the time to share your positive experience. We truly appreciate it!

April 19, 2024

Dealership Rating
Employee Rating

The staff has always been very friendly and my inspections have been completed in a timely manner. More

by bbeck4
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deanna DeCesare , Josh Eakman

Apr 20, 2024

Diehl Chevrolet of Hermitage responded

Hello, thanks for taking the time to share your positive experience with our Chevy Service Department. We truly appreciate it!

April 08, 2024

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Employee Rating

Staff is all personable and go above and beyond making sure the customer is kept up to date on the the time spent on my vehicle. More

by Buella99
Service Price Transparency
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Recommend Dealer
Yes
Apr 09, 2024

Diehl Chevrolet of Hermitage responded

Hello, thanks for taking the time to share your positive experience. We truly appreciate it!

March 25, 2024

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Employee Rating

Brought my truck in for service waited 2 hours for service and tire rotation. Checked my truck non of the grease fittings were touched the tires were 20 pounds low on air the light on the dash kept co More

by tristan
Service Price Transparency
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Recommend Dealer
No

March 22, 2024

Dealership Rating
Employee Rating

Quick and very eager to help. All concerns were treated as priority and well taken care of. More

by stevewise3078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deanna DeCesare

Mar 22, 2024

Diehl Chevrolet of Hermitage responded

Hello, thanks for taking the time to share your positive experience and your business loyalty. We truly appreciate it!

March 16, 2024

Dealership Rating
Employee Rating

I've been a customer here since 2012 and have always been treated with respect and friendliness. I was recently there for the annual state inspection. The work was completed in a timely manner and the servic More

by kaugustine45
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 18, 2024

Diehl Chevrolet of Hermitage responded

Hello, thanks for taking the time to share your positive experience and your business loyalty. We truly appreciate it!

1

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