This was my first visit after purchasing my F150 from another dealership and the service rep was great. My truck was ready on time as promised and he even got a quote for work on my other Ford.
While waiting i looked in the showroom and Salim was great. Understood I wasn't looking to buy but still spent some time with me. Answered my questions about recalls, i would come back to see him for my next purchase.
Thank you for the positive feedback, Linda! Glad we could address any questions or concerns to give you better peace of mind.
August 27, 2018
"Great Help w/ emergency repair"
I was visiting from out of province when I needed to have my vehicle looked at. Darren was amazing, he got my car looked at and repaired on an excelerated time frame so I could get home and back to work. His patience, understanding and exceptional service really helped me through a difficult and frustrating experience. He went above and beyond for me!!
Thank you again for everything you did!
Thank you for sharing your experience with us, Kelley. We understand how stressful it can be when your vehicle breaks down out of nowhere, so we're glad we could help you through such a stressful moment. We’ll make sure to pass this along to Darren so he knows about the impact his exceptional customer service made!
August 24, 2018
"Hate my vehicle "
We bought new vehicles. I wasn’t happy with the only choice I was given. But the payments made more sense so I took it. Called them back after a couple of days asking to exchange my car as I completely hate it. Got the run around and I’m still stuck with a car I absolutely hate! No one would call me back. Bottom line is I’m stuck with a vehicle that I hate !!