Darrell Herbert

Jesse was so helpful, courteous, expedient, and understood our needs for a car for our daughter! He and his team found her car and she’s is so happy-we are also covered with a great warranty for understood our needs for a car for our daughter! He and his team found her car and she’s is so happy-we are also covered with a great warranty for peace of mind !!!! More

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This was one of the best experiences I have had at a car dealership. Jesse was super helpful and honest. dealership. Jesse was super helpful and honest. More

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Sam was awesome. Very professional and knowledgeable. I highly recommend him and his dealership. A pleasure to do business with. Very professional and knowledgeable. I highly recommend him and his dealership. A pleasure to do business with. More

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This is my second purchased from Brilliance Honda. I was referred to Darrell Herbert several years ago by a colleague of mine to give him a try and now Im upset at myself for waiting so long. My exper I was referred to Darrell Herbert several years ago by a colleague of mine to give him a try and now Im upset at myself for waiting so long. My experience with Darrell Herbert has been nothing short of amazing. "Outstanding" is the best word to describe the service, staff, value and process. Brilliance Honda has a lifetime customer from here on out. This is the best dealership I have ever purchased a car from. I highly recommend Brilliance if anyone is in market for a new car. More

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We had an absolute great experience at Brilliance Honda. So happy we chose there to make this new car purchase. Rick Miller was so great to work with! So happy we chose there to make this new car purchase. Rick Miller was so great to work with! More

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Rick, our salesman, was knowledgeable about the CRV Hybrid 2024 car we ended up purchasing. Hybrid 2024 car we ended up purchasing. More

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Eva and the whole team made it very smooth for us when buying the car that we liked. They went above and beyond to make sure we were satisfied. From customer service to financing is A+! Will buy another c buying the car that we liked. They went above and beyond to make sure we were satisfied. From customer service to financing is A+! Will buy another car from them in the future! The best dealership! Good deals and good people! Highly recommended! Thank you Eva and the whole Brilliance Honda of Crystal Lake team! More

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This was a good car shopping experience in which I came away k owing I had received a reasonable, good deal. away k owing I had received a reasonable, good deal. More

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Sam was quite the salesman. Such a polite , likeable young man and really knew his stuff . He really listened to what I wanted and worked within my budget. Darrell in Finance wa Such a polite , likeable young man and really knew his stuff . He really listened to what I wanted and worked within my budget. Darrell in Finance was also amazing! He was so calming and soft spoken and got me the perfect rate . We had an amazing 1 st experience at Brilliance Honda all around and will definitely be back . More

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From the time I stepped on the lot, every employee I encountered was very kind and helpful. Rick Miller helped me find just the right car for my needs. The finance manager, Darrell Herbert was so kind a encountered was very kind and helpful. Rick Miller helped me find just the right car for my needs. The finance manager, Darrell Herbert was so kind and really worked his magic to make sure I could afford the car. He was patient and very calm. The process took a while but was worth it in the end. More

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