Darrell Cooper

Mr. Cooper was very attentive and an excellent listener. He asked good questions about my lifestyle then related the benefits of the Hybrid to my sepcifics. He allowed me to ask everything I wanted to know He asked good questions about my lifestyle then related the benefits of the Hybrid to my sepcifics. He allowed me to ask everything I wanted to know since I didn't know anything about a hybrid, and I took up a lot of his time, yet he never seemed rushed. He didn't rush me: didn't hand me keys and wave "there you go, have fun!" We sat in the car for quite sometime in the carport while we reviewed the elements of driving a hybrid. This is actually my third Subaru, and though many things seemed familiar, there were enough differences that the extra attention was worth it for my comfort. Mr. Cooper followed up with me the same evening, the next day, and again today, about a week after my purchase. Who does that?? I'm very pleased with Mr. Cooper's customer interaction and the dealership services at 5-Star Subaru Grapevine.//vlr More

by IGIGISPEAKS Verified Customer Verified Customer

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Cooper was great, not too pushy but immediately available when i had a question. All good! when i had a question. All good! More

by MOMATT3 Verified Customer Verified Customer

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The entire staff was very helpful and friendly. Mr. Cooper worked very hard to find the car to meet my needs. I also liked the tour of the dealership. Mr. Cooper worked very hard to find the car to meet my needs. I also liked the tour of the dealership. More

by COOPERLEA Verified Customer Verified Customer

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We had a great car buying experience. Cooper was the best. The test drive was great. Cooper was the best. The test drive was great. More

by BREWTECH454 Verified Customer Verified Customer

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We had the pleasure of working with Darrell Cooper and it was a great experience! We told him what vehicle we working looking at and he pulled it up for us to take a look and we loved it. The actual process was a great experience! We told him what vehicle we working looking at and he pulled it up for us to take a look and we loved it. The actual process was seamless and smooth. They took the time to show us how to work all the gadgets and things on the vehicle before we left the lot. I will be back when it comes time for another new vehicle!! More

by JIMANNETTE1 Verified Customer Verified Customer

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Always a great experience at 5 Star Subaru! ! Both the Sales and service department are first class. Thank you ! Both the Sales and service department are first class. Thank you More

by RRSUPERGAL Verified Customer Verified Customer

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I found Cooper to be straightforward, personable, and very helpful. He stayed in touch with me over several weeks without being pushy or intrusive. very helpful. He stayed in touch with me over several weeks without being pushy or intrusive. More

by subaru_shopper Verified Customer Verified Customer

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By far the best dealership around! I’ve been a customer for years and will be in the future as well. It takes a lot to earn trust in a company, but they definitely have won mine. Ty yo I’ve been a customer for years and will be in the future as well. It takes a lot to earn trust in a company, but they definitely have won mine. Ty you again More

by tamirawomack Verified Customer Verified Customer

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Fast and friendly sales and finance personnel. Worked well with handicapped customers. Transport between vehicles test driven was great. Worked well with handicapped customers. Transport between vehicles test driven was great. More

by Shirlon Verified Customer Verified Customer

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Professional, proficient and patient during the test drive, during the paperwork process, and at signing. drive, during the paperwork process, and at signing. More

by COACHAREVALO Verified Customer Verified Customer

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