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Dario Gomez
Dario Gomez
Cadillac Service Advisor
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
39 Reviews
39 Reviews
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39 Reviews of Dario Gomez
August 31, 2025
My service was very professional and the service advisor made my visit very pleasant as always made my visit very pleasant as always More
by rickywoodard06
Verified CustomerOther Employees Tagged: Dino Picanzo, Chelsea Jose, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Cesar Luna, Joe Lopez
August 29, 2025
This was one of the worst experiences I have every had getting my car serviced. I brought the car in because the front tires on my Hummer EV are balding at the outside edge. I asked for a tire rotation, getting my car serviced. I brought the car in because the front tires on my Hummer EV are balding at the outside edge. I asked for a tire rotation, balance, and alignment to help decrease the problem. I was told it would be ready the next day. I called and he said he needed another day. I called the following morning and he said it was all done and pick up mid day. I needed to be a meeting so ok, I went to pick up the car and go but I saw nothing was rotated on the tires. He said the technician, Kevin, did not recommend this. I asked to speak with him and he said moving the tires to the back would not repair the tire. ?!? What? of course I know that. Rotation distributes the wear across all 4 tires to prevent all the balding going to one spot. Kevin and I are not getting anywhere and Dario comes over and hands me a piece of paper from GMC stating this is a known problem from Hummers and the recommended treatment is rotation every 7500 miles. I told Kevin that going back and forth repeating the same thing each other is a waste of time. I told him that I need to go to my meeting. He then said "And you are wasting my time" and he then stated other rude comments. Seriously? I was never told in advance that they did not want to rotate my tires. They told me after waiting for 2 days for my car, getting ubers everywhere (very costly) and being late for a meeting that the work which I brought the car in for was not done. I could have cleared this up on the phone with Dario or he could have looked at the GMC recommended fix which is rotation. Waste of time, and I paid $325 for nothing. More
by Marc Shomer
August 22, 2025
Javier was friendly and answered my questions. He did exactly as he said he would. Process with him was smooth He did exactly as he said he would. Process with him was smooth More
by FIVEUNGERGIRLS
Other Employees Tagged: Dino Picanzo, Nobu Damon, Leslie Fuentes, Javier Juarez, Julie Escobar, Juan Fletes
August 10, 2025
Most of the time the employees were nice and helpful and were attentive the only thing was the waiting period of 4 hours were attentive the only thing was the waiting period of 4 hours More
by KARENANGUIANO11
Other Employees Tagged: Chelsea Jose
August 01, 2025
I am extremely disappointed that I’ve had to bring my truck in three separate times for the same radio issue. I was informed that the radio had been replaced with a brand-new unit, yet the problem has pe truck in three separate times for the same radio issue. I was informed that the radio had been replaced with a brand-new unit, yet the problem has persisted. I just picked up the vehicle last week, and the issue has already started again today. This is a brand-new 2025 model, and it should not be experiencing any problems of this nature. I would appreciate a prompt resolution to this matter. More
by 94angelica.flores
Other Employees Tagged: Nobu Damon, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Julie Escobar, Juan Fletes, Joe Lopez
July 24, 2025
They don’t tell the customer about extra service they do and they charge the customer for it and they charge the customer for it More
by SAMABC9
Other Employees Tagged: Nobu Damon
July 14, 2025
We receive nothing but respect from Mark Christopher when we visit. Jeff and Dario have been wonderful to work with during the two visits needed for oil change service and maintenance of our Cadillac XT4. Th we visit. Jeff and Dario have been wonderful to work with during the two visits needed for oil change service and maintenance of our Cadillac XT4. Thank you! More
by JOE@SJDINC.COM
Other Employees Tagged: Jeff Rizzi
