Danny Guerrero
Danny Guerrero at Longo Toyota
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Danny Guerrero | Page 3

Service Drive Supervisor

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

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4.9
29 Reviews

I enjoy skateboarding, surfing, snowboarding and working on cars.

Dealership Experience

10 yrs, 1 mo

Industry Experience

10 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.9

29 Reviews

Write a Review

29 Reviews of Danny Guerrero

October 08, 2021

Dealership Rating
Employee Rating

I came in for a complimentary oil change. I had an appointment to speed things up. I came in 30 minutes early to be safe. I waited 2 1/2 hours. If it wasn’t free, I wouldn’t have done it. More

by allhwy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 08, 2021

Longo Toyota responded

We appreciate you sharing your viewpoint on DealerRater and our Svc Mgmt team, including Danny Guerrero are working diligently on reducing wait times for our guest. Have a safe weekend and thank you again, for your feedback - Team Longo

July 19, 2021

Dealership Rating
Employee Rating

They picked up my car right on time and brought my car back after the 10,000 mile service. Excellent communication from the beginning to the end. More

by Cara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 20, 2021

Longo Toyota responded

We're delighted to read the team @ Longo Toyota met your servicing needs and please hurry back.

June 21, 2021

Dealership Rating
Employee Rating

My Technician was Danny Guerrero, I took my car for the recall & wash and wax. Danny was an excellent and ver professional gray employee. Thank you for great services. More

by Lucy Salazar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 22, 2021

Longo Toyota responded

Thank you Ms. Salazar for such a kind viewpoint shared on DealerRater and certainly appreciate your efforts in recognizing one of our team members, Danny. Make it a great day and hurry back -Team Longo

June 12, 2021

Dealership Rating
Employee Rating

Great service! Will keep returning.Mr. D Toledo has Great service! Will keep returning. Mr. D Toledo has great customer service. A a a a a a a a a a a a a More

by Preciado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2021

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota with your servicing needs. Hurry back - Team Longo

April 29, 2021

Dealership Rating
Employee Rating

Excellent experience everytime I have brought my vehicle here. Service department is excellent. Friendly service from check in to check out by staff - excellent service More

by Richards Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 30, 2021

Longo Toyota responded

Thank you for entrusting Longo Toyota with your servicing needs. Have a wonderful weekend and hurry back - Team Longo

April 21, 2021

Dealership Rating
Employee Rating

Always great service from Danny GuerreroI’m def coming Always great service from Danny Guerrero I’m def coming back and recommending this place. Danny Guerrero is always helpfull cheerful and great custom More

by Sal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 21, 2021

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota | Danny with your servicing needs. Hurry back - Team Longo

April 02, 2021

Dealership Rating
Employee Rating

Longo’s service Dept is terrible. Service Dept management is very bad. I spent four hours for regular check up. And this is not a first time. I waited seven hours about a year ago. What is the reason for th More

by georgesasaguchi
Customer Service
Friendliness
Recommend Dealer
No
Apr 02, 2021

Longo Toyota responded

Good Afternoon Mr. Sasaguchi, We're sorry to read of the disappointment you've had with our service department and certainly mindful how important your time is. Mr. Sasaguchi, being a guest of Longo's for so many years, you must know how vital our guests experience & feedback is to our company. Our Service Manager, Matthew Menendez tried calling you today ,(April 2) but was unsuccessful in reaching you. At your convenience, please contact him, he's here to listen. If you would like to discuss this matter with me directly I can be reached at D: 626.580.6057 E: kary.loefler@longotoyota.com Sincerely, Kary Loefler Guest Relations Director

February 15, 2021

Dealership Rating
Employee Rating

Love the way I was treated and the service writers wonderful people, amazing. They help with a few things I need it information . Thank you More

by Lawsonyolanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Heecher Yoon

Feb 15, 2021

Longo Toyota responded

We are delighted you had an excellent experience with Team Longo. Thank you for the kind words and the 5 Star Review. Laura Montes Guest Relations Representative

January 31, 2021

Dealership Rating
Employee Rating

Danny Guerrero Provided excellent customer service and always does a great job. He’s very friendly and helpful and takes care of us every time we come in. More

by M Daniels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 01, 2021

Longo Toyota responded

Thank M. Daniel for the kind words you've mentioned on DealerRater and appreciate your efforts in recognizing one of our team members, Danny G. Thank you again, for being the most important part of our business - Team Longo

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