Danny Chupek | Page 32

Good. The service was excellent, 55,000 miles. Enjoyed the visit and service was in a reasonable time. Will return for service after 5,000 miles. Thanks. The service was excellent, 55,000 miles. Enjoyed the visit and service was in a reasonable time. Will return for service after 5,000 miles. Thanks. More

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great service Always very professional with service and representative at dealership. I have owned a Lexus since 1995 and they are wonderful cars.Danny Chupek does Always very professional with service and representative at dealership. I have owned a Lexus since 1995 and they are wonderful cars.Danny Chupek does a great job. More

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Great as usual The service was great as usual. I thick the mechanic could have been a little more time conscience in doing the oil change in my opinion. The service was great as usual. I thick the mechanic could have been a little more time conscience in doing the oil change in my opinion. More

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Service Visit The service Tech was great he greeted me promptly and was very professional during my visit and he promptly notified me once my vehicle was ready for The service Tech was great he greeted me promptly and was very professional during my visit and he promptly notified me once my vehicle was ready for pickup. More

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Great Experience! 3 messages appeared in my message center and these concerns were communicated to Mr. Chupek. Danny was very professional and helpful. He even reviewed 3 messages appeared in my message center and these concerns were communicated to Mr. Chupek. Danny was very professional and helpful. He even reviewed and shared information regarding my extended warranty clearing up many questions I had. He communicated with me often as the technician were troubleshooting. I was able to accomplish some needed tasks while waiting and enjoying the pleasant atmosphere of the waiting room. It was a great experience at Jim Hudson Lexus! More

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Steadfast customer service I have been a loyal customer for 15 years, as this dealership/service team has been loyal to me. They are very thorough and explain the details of se I have been a loyal customer for 15 years, as this dealership/service team has been loyal to me. They are very thorough and explain the details of services/repairs before conducting the same. I greatly appreciate their loaner program which eliminates transportation issues while my SUV is undergoing service/repair. More

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Good job Normal 5K service with loaner. I was met at my car door in Service bay and everything went great from there. They were very busy but each customer w Normal 5K service with loaner. I was met at my car door in Service bay and everything went great from there. They were very busy but each customer was attended rapidly. Exit report met my needs. Overall no glitches. Great experience. Thank you! More

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40 K service Courteous and component service. Mark made the appointment and everything was taken care of - 40 K service and installed an update to the navigation Courteous and component service. Mark made the appointment and everything was taken care of - 40 K service and installed an update to the navigation system - I drive all over the US during the summer and don't always stay on the main roads. Really handy - beats the phone. More

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Professional and Friendly Service Danny was professional yet very friendly and courteous. He relayed information every step of the process and gave me an estimate before starting any Danny was professional yet very friendly and courteous. He relayed information every step of the process and gave me an estimate before starting any service. He kept me updated and ensured that I was comfortable in the waiting area. Thanks, Danny for excellent service. More

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Problem with service advisor Had I listened to the first service advisor I talked to I would not have ever returned to the dealership. Without looking at my car he told me my car Had I listened to the first service advisor I talked to I would not have ever returned to the dealership. Without looking at my car he told me my car was not the problem and to keep this from happening again I should not leave my key in the car. Danny Chupak and Anita Smith went above and beyond to correct this situation. They should be applauded. Without Anita and Danny’s assistance my answer above would have been a definite NO. More

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