Daniel Thombs

Excellent customer service! Very helpful and my experience was very delightful!(Becca Fox helped us and she was the best!) Very helpful and my experience was very delightful!(Becca Fox helped us and she was the best!) More

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After Parks took over this dealership, they are NO better than before. They expect you to be there or NO DISCUSSION. I attempted 14 times to text, call and email about their used 2022 Dodge Challenger. They than before. They expect you to be there or NO DISCUSSION. I attempted 14 times to text, call and email about their used 2022 Dodge Challenger. They said I was "Such a Gem to work with". All I asked was my trade in value. That was IT. Nothing else. But they made it about them like I was being rude asking after sending pics, payoff, etc. That was it. I am NOT wasting my gas or time just to be told it has no value. BUT I never even got that. I am a local In Gastonia and I was to much of a burden for them. AVOID THEM AGAIN. Not worth a headache. Update. Daniel texted a day to short with a $27,500 offer that is $14,000 under MSRP. That is an embarrassing offer. KBB has it $31,000 in fair condition and $34,800 in very good condition. My vehicle has 5,600 miles on it. Sad and still NOT RECOMMENDED. More

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Great service and help putting us in our new vehicle. If you are looking for a place and people who value relationship over profit then this is it. Will be a return customer when we are looking again. If you are looking for a place and people who value relationship over profit then this is it. Will be a return customer when we are looking again. More

by JHUSN Verified Customer Verified Customer

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Everyone was willing to help in any way they could. I was disappointed in the way the final pricing was done. The transparent desk top made reading the documents difficult and rushed, and having all pa I was disappointed in the way the final pricing was done. The transparent desk top made reading the documents difficult and rushed, and having all paperwork on a thumbdrive is a pain. I would have opted to not have the Lojack $799 expense. The sticker price increased by $880 just 'because the manufacturer raised prices" in the 8 wks to delivery. I feel it should have been frozen at time of order. More

by dr.dan.adamson Verified Customer Verified Customer

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Myasia was a joy to work with. Bery helpful and pleasant. I’m very satisfied with my truck. Bery helpful and pleasant. I’m very satisfied with my truck. More

by emptee24 Verified Customer Verified Customer

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Great and fast customer service. Everyone in there is always ready to help you on anything you need. Excellent Everyone in there is always ready to help you on anything you need. Excellent More

by cristianronaldo0770 Verified Customer Verified Customer

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Professional, Knowledgeable, Attentive, and Caring from everyone we met. Will buy from them again! Thank Yanis, Donta, Paul, Daniel and the gentleman that works in the detail shop who gave us waters. Grea everyone we met. Will buy from them again! Thank Yanis, Donta, Paul, Daniel and the gentleman that works in the detail shop who gave us waters. Great Team!! More

by h2m2b2 Verified Customer Verified Customer

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Jalel Fykes was amazing. He went above and beyond to get me the car I wanted. If it wasn't for him I would've walked. He paid attention to detail. He was personable. He was o He went above and beyond to get me the car I wanted. If it wasn't for him I would've walked. He paid attention to detail. He was personable. He was outstanding. He knows his cars and when I didn't feel comfortable with one option, he showed me other options that fit me. Jalel Fykes is the one out of that entire staff. He's that special one! More

by bfordmason Verified Customer Verified Customer

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Great dealership with great people. Sam was a pleasure to work with. I had a very pleasant and stress free car buying experience. Sam was a pleasure to work with. I had a very pleasant and stress free car buying experience. More

by cth17p1 Verified Customer Verified Customer

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Everyone was friendly and knowledgeable at this dealership. I had a great experience at this dealership. dealership. I had a great experience at this dealership. More

by matthewlcollins1 Verified Customer Verified Customer

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