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Daniel Castillo
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Daniel Castillo
Express Lane Service Advisor
Larry H. Miller Chrysler Jeep Tucson
7800 E 22nd St
Tucson, AZ 85710
18 Reviews
18 Reviews
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18 Reviews of Daniel Castillo
April 05, 2024
Incredibly kind and quick service when our car broke down while we were visiting from out of town! while we were visiting from out of town! More
by ksc
Other Employees Tagged: Trent Beatty, Taeylor Stevens, Joshua Harris
Helpful 
January 30, 2024
The dealership is good to work with, but avoid the service department. They we t out of their way to overcharge and make up repairs. service department. They we t out of their way to overcharge and make up repairs. More
by Bubblebot69
Other Employees Tagged: Trent Beatty, Travis Bila, John McCoy, Dustin McCoy, Craig Copperthite, Taeylor Stevens, Gabriel Ronquillo , Tyler Smithson, Larry Watts
January 19, 2024
This is a well run establishment with top notch customer service. Service Manager Josh Harris is very knowledgeable with great customer skills, but every one of them are very professional. service. Service Manager Josh Harris is very knowledgeable with great customer skills, but every one of them are very professional. More
by Dale.davidson
Other Employees Tagged: Trent Beatty, Taeylor Stevens , Josh Harris
January 17, 2024
Everyone is always nice and courteous and old school customer service. And the service is well priced. customer service. And the service is well priced. More
by Renegade
Other Employees Tagged: Trent Beatty, Taeylor Stevens , Josh
January 14, 2024
I love lhm They’re responsive and helpful . I appreciate the positive customer service! Chris Dugan is awesome! Thank you Larry H Miller! I appreciate the positive customer service! Chris Dugan is awesome! Thank you Larry H Miller! More
by Bradybunchloser
Other Employees Tagged: Trent Beatty, Taeylor Stevens
January 07, 2024
Trust in Larry Millers Jeep personal who have always preformed at a professional level and working with Josh explains plainly and upfront with the needs of repair. preformed at a professional level and working with Josh explains plainly and upfront with the needs of repair. More
by Cguzman714
Other Employees Tagged: Trent Beatty, Taeylor Stevens
December 30, 2023
Had problems and they fixed promptly and were on time with appointment which is important for me coming from out of town. with appointment which is important for me coming from out of town. More
by MJQ 31
Other Employees Tagged: Trent Beatty
December 30, 2023
They always take me in with out appointment and they call me as soon. As they see a problem on the jeep. it don't take long I don't go anywhere else to get my jeep done I'll keep going there Ruben d call me as soon. As they see a problem on the jeep. it don't take long I don't go anywhere else to get my jeep done I'll keep going there Ruben does explain everything to me.. thank you! Hope you all have a great new year's!🍷 More
by Esther
Other Employees Tagged: Trent Beatty, Taeylor Stevens , RUBEN 👍👍
December 29, 2023
Prompt service and staff were very nice. Like the use of the app to follow process. Like the use of the app to follow process. More
by AD
Other Employees Tagged: Trent Beatty, Taeylor Stevens
December 29, 2023
I received an email stating it had been a year since I bought my truck. I was offered a free inspection, and a "wash and interior detail." I thought that was a great gesture, so I set up an appointment, s bought my truck. I was offered a free inspection, and a "wash and interior detail." I thought that was a great gesture, so I set up an appointment, stating I would wait for the vehicle while it was serviced. For starters, Daniel told me I had to wait two hours. Why set up an appointment? Then, after taking possession of my vehicle they told me they don't actually detail the truck. I was told they would wash the outside, and the Daniel didn't even think they would vacuum the inside. I showed him the offer that explicitly stated they would detail the interior. He really didn't care. Next, as I waited, I got a text from Daniel stating I could text him at any time during the appointment for any reason. So I texted him and requested they re-set the "needs an oil change" warning as the truck didn't need one. Never heard back from Daniel. After about two hours, they drove my truck around and it appeared to be done. I stood around for about 10 minutes and no one called me up. I approached another guy, because Daniel was nowhere to be found. The new guy found my keys and walked me out to my truck. I asked him if they re-set the "needs an oil change" warning, and he thought Daniel mentioned it to the guys in the shop. When I turned on the truck, sure enough, the warning came back on. Fortunately for me, the new guy knew how to re-set the oil change warning. Big waste of time. Oh, and by the way, they did vacuum the truck floors, but detail the interior as offered, they did not. I should have just paid the 20 bucks to wash the truck myself. More
by padillafour
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