Dana Greenawalt | Page 17

Great customer service I bought my previous car from you 4 years ago and felt I got a good deal. Sometimes because I'm a woman I feel taken advantage of but not at Bob Ferra I bought my previous car from you 4 years ago and felt I got a good deal. Sometimes because I'm a woman I feel taken advantage of but not at Bob Ferrando, you didn't take advantage of me. I got a car in great shape for a fair price. The staff is friendly (not phony) I was treated with respect. Shawn Haas is top notch! More

by Eileen Bush Verified Customer Verified Customer

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Great New Truck Purchase Experience It was a great experience working with Dana Greenawalt and Rob Keller. They did an outstanding job helping me decide the type of vehicle and options It was a great experience working with Dana Greenawalt and Rob Keller. They did an outstanding job helping me decide the type of vehicle and options I wanted and locating one that matched those choices. My wife and I have bought numerous new vehicles from Ferrando Ford in the past and with another great experience, will continue to return to this dealership first in the future. More

by ENC1978 Verified Customer Verified Customer

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Good car buying experience! I've never dealt with this dealership before but have always heard good comments. Now I know why. Our salesman, Todd worked his butt off to make a de I've never dealt with this dealership before but have always heard good comments. Now I know why. Our salesman, Todd worked his butt off to make a deal with us. .I think sometimes I drive a hard deal but Todd had incredible patience and we eventually closed a deal. I truly believe I would never have bought anywhere else. All my friends and relatives will hear about this dealership! More

by SASSYGIRL2014 Verified Customer Verified Customer

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Bought new car I put money down the week before, and had an overall $5,000.00 down payment. When I called to set up pick up, I was disappointed because it was not re I put money down the week before, and had an overall $5,000.00 down payment. When I called to set up pick up, I was disappointed because it was not ready. I figured it would have been prepped after a week. The paperwork process went smoothly. Taylor was especially helpful and answered all of my questions with expertise. The gentleman who explained the extended warranty options was very patient and knowledgeable. More

by PBWILSON01 Verified Customer Verified Customer

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Vehicle Service I continue to be impressed with the very courteous and professional staff at Bob Ferrando Ford Lincoln. Thank you for your excellent and customer-cen I continue to be impressed with the very courteous and professional staff at Bob Ferrando Ford Lincoln. Thank you for your excellent and customer-centered service. More

by PROKOP0 Verified Customer Verified Customer

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Great truck buying experience. I worked with Rob Keller in sales. He was great. We founnd the truck that fit my needs and he was very knowledgeable about the truck. There was very l I worked with Rob Keller in sales. He was great. We founnd the truck that fit my needs and he was very knowledgeable about the truck. There was very little dinkering over price I fell I received a great deal. Finance was also very friendly and got in and out fairly quickly. More

by 77ANVILL77 Verified Customer Verified Customer

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Great service Terry was great to work with and the rest of his team were also. I will definitely refer friends and family. Thanks again Terry and Dana. Terry was great to work with and the rest of his team were also. I will definitely refer friends and family. Thanks again Terry and Dana. More

by PHILTHY223 Verified Customer Verified Customer

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salesman really worked hard to get me into the car I wanted. I love my new Edge . the service I got was excellent. Everyone that was involved was very informative . I would recommend Bob Ferrando to anyone. If I love my new Edge . the service I got was excellent. Everyone that was involved was very informative . I would recommend Bob Ferrando to anyone. If I ever need another car I will be back. I really liked the girl that took the time to show me and go over all the features of my vehicle. It really helped me a lot . More

by RICHARDSON0601 Verified Customer Verified Customer

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Always a great expierence from beginning to end! We have dealt with Shawn Haas for 8 years and between his knowledge and dedecation we have always left happy and felt like we were well taken care of. We have dealt with Shawn Haas for 8 years and between his knowledge and dedecation we have always left happy and felt like we were well taken care of. Their service department is fantastic and when we do come in for service they always take good care are us, Arlen is the best! I would recommend (and we do) to anyone looking for a new or used car. Bob Ferrando truly is the best! More

by EOJIGGES Verified Customer Verified Customer

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Great customer service!! Friendly staff!! Everyone was approached was friendly And why can't I get done with this survey I will come back for service and greatly appreci Friendly staff!! Everyone was approached was friendly And why can't I get done with this survey I will come back for service and greatly appreciated all of your extra help Thanks More

by BURNSJM Verified Customer Verified Customer

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