Dan Obrien | Page 8

Great Experience!! I worked with Rick and he was amazing from start to finish! I felt welcome as soon as I walked in he was helped through the sales process. He was very I worked with Rick and he was amazing from start to finish! I felt welcome as soon as I walked in he was helped through the sales process. He was very transparent about the pricing- letting me know what features would cost a bit more and where I could save money. Samantha stepped in to help me with some of the paperwork when Rick was out, and then Dave in the finance department worked through the payment process with me. More

by heneka.sandra Verified Customer Verified Customer

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Totally Satisfied Totally satisfied with service and outcome. Did not feel pressured to make a decision. Positive experience. Will recommend to family and friends. Totally satisfied with service and outcome. Did not feel pressured to make a decision. Positive experience. Will recommend to family and friends. Derek was great. More

by NICHOLAS.TETA2 Verified Customer Verified Customer

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Excellent sales and service Sales, management and financing worked hard at getting me the exact car I wanted at a great monthly affordable payment. With all the extras I wanted. Sales, management and financing worked hard at getting me the exact car I wanted at a great monthly affordable payment. With all the extras I wanted. Got the car fast with smooth transaction. Service and parts were great when I immediately wanted items added on the vehicle. I got personal immediate attention through the whole process from great people. Cortese Dodge, Rochester NY. Thank you. More

by hellcop99 Verified Customer Verified Customer

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Awesome service and attention The sales man and finance department worked efficiently and gave me individual attention to complete the car, trade and lease requirements. I would The sales man and finance department worked efficiently and gave me individual attention to complete the car, trade and lease requirements. I would reccomended Cortese to others for buying a car and receiving excellent service More

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Amazing customer service !! I would recommend Cortese to any potential car buyer !! Anna was friendly and never made us feel pressured to buy like other dealerships. Great team a I would recommend Cortese to any potential car buyer !! Anna was friendly and never made us feel pressured to buy like other dealerships. Great team at Cortese!! Thanks Dan and Anna!! More

by RCLAIR44 Verified Customer Verified Customer

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purchase of 2019 Mitsubishi Outlander Sport I expected to visit the dealership just to pick out a car that I would have to come back for, but Anna Moretti was extremely helpful, the model I want I expected to visit the dealership just to pick out a car that I would have to come back for, but Anna Moretti was extremely helpful, the model I wanted was originally spoken for, but, lucky for me, it became available and with some effort on her part, I was actually able to purchase it and drive it home the same day. Since it was the internet display model, I was able to save some money as well. Could not have worked out better. Thank you. More

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Awesome! Our sixth purchase from Cortese and as always Anna and Dan took great care of us. We are very happy with our new Dodge Durango. Woooohooo. Our sixth purchase from Cortese and as always Anna and Dan took great care of us. We are very happy with our new Dodge Durango. Woooohooo. More

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Sales Manager Dan O'Brian ruined it for me I recently visited Cortese Jeep dealership, I had the pleasure of working with Bob Harmor, sales consult and Dave Hilner finance manager, both Great g I recently visited Cortese Jeep dealership, I had the pleasure of working with Bob Harmor, sales consult and Dave Hilner finance manager, both Great guys, and straight shooters. I was getting my Daughter out of a lease and into a 2017 Ford Fusion, Now we need to make a deal, after taking the car out for a drive my Daughter fell in love with it, the one thing i noticed was the rear brake rotors had noticeable wear on them, They had uneven wear and grooves, I told Bob that if you take care of the rear brakes we have a deal, Bob noted it on the sales sheet, we signed it and we were told they needed to clean and get the car ready for delivery and can we come back tomorrow to pick it up and finish signing the paper work, No problem, Well when we returned the next day things took a turn for the worse, Bob informed me the they are not going to address the rear brakes and that Dan had 3 mechanics look at them and say there is nothing wrong with them, BS, I called him on it and told him we had an agreement on the sales slip and we signed it, I asked him to get the paper work and we will both look at it, Dan O'Brian sat across from me in front of my Daughter and told us I'm not getting the paper work, I dont care what it say's or what you signed, I'm not putting any money into that car, and if you don't like it, you dont have to buy it, These are the people who make the salesman look bad. You have lost a customer'do to Mr full of himself Dan O'Brian More

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Purchase of my 2015 Jeep Grand Cherokee Limited My experience with Cortese was absolutely pleasant. Byron was a very kind salesmen to work with. I felt no pressure, and I was treated with the most r My experience with Cortese was absolutely pleasant. Byron was a very kind salesmen to work with. I felt no pressure, and I was treated with the most respect I could've asked for. I will always recommend Byron and Cortese as a place I would want to go in the future if I have any other car buying needs. Thank you! More

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High Pressure and Lies My salesman was in such a rush to get me into a new truck he lied about the engine, the warranty and the tow rating. After being lied to and told that My salesman was in such a rush to get me into a new truck he lied about the engine, the warranty and the tow rating. After being lied to and told that it was too late to back out of the deal, I took it up with the sales manager, dealer manager and the owner. All of whom were unapologetic and insulting. I have been consistently lied to fed empty promises with absolutely no resolutions offered. More

by COFFEYTURNER Verified Customer Verified Customer

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