Dan Macdonald | Page 18

Polite,trustworthy, and efficient I dont give reviews often, but Dan and the staff from Ferman BMW deserve to be recognized for toutstanding customer service. I would recommend shoppin I dont give reviews often, but Dan and the staff from Ferman BMW deserve to be recognized for toutstanding customer service. I would recommend shopping at Ferman if you are in the market for a quality pre owned luxury vehicle. More

by TonyRE Verified Customer Verified Customer

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Online to sale Saw car on website and liked everything. Went for a test drive and fell in love with it. Worked the numbers out with Dan and I had him earn his moneys Saw car on website and liked everything. Went for a test drive and fell in love with it. Worked the numbers out with Dan and I had him earn his moneys More

by 1315gFs1315 Verified Customer Verified Customer

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Came for the cars bought because of Dan! My wife and I went late to try and avoid the salesman attack. After looking at a few we were spotted anyway. To our surprise, Dan encouraged us to ju My wife and I went late to try and avoid the salesman attack. After looking at a few we were spotted anyway. To our surprise, Dan encouraged us to just look around, gave us a card and let us be for a few. Noticing that we settled on a few he offered to get the keys for a couple and again let is be for a while. He was supposed to leave at 8 but stuck around if we needed him. At nearly 9 we did some quick paperwork and we had an overnight test drive. We chose poorly that first night and traded a Mercedes out for a BMW the next day, again with no pressure. A day with that car and we were sold. Negotiations were straight forward and the final transaction went well. I don't tolerate the high pressure tactics and we never felt pressured at all. This dealership sold this car to me because of that. Well done Dan and Ferman. We will be back. More

by Zartann Verified Customer Verified Customer

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Ferman BMW used car review The day started off in Land O lake at the Ferman used car side of the dealer. That was a horrible experience, the cars on the lot were dirty and no on The day started off in Land O lake at the Ferman used car side of the dealer. That was a horrible experience, the cars on the lot were dirty and no one came out to help us. After going inside it was like we were bothering them on their lunch and was told what we had is what you see. We went to the new side and spoke to Diego. He went above and beyond and looked up all the trucks that fit our needs. He printed out the info and directed us to the Ferman BMW dealer. Diego made us feel important. We drove over to Ferman BMW and ended up speaking to Dan. We took it for a test drive and noticed a whining noise that we very concerning. We ended up leaving and going to a GMC dealer across the street. Dan called us back and had a tech with him and found the issue and asked us to come back. We ended up coming back and Dan and the Tech spent 45 minutes explaining all the features and benefits of the truck. Dan closed the deal, if not for Dan we would have bought elsewhere. Dan continued to spend some quality time with us up to the end. Dan made us feel like an important customer. More

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Ferman BMW Palm Harbor I really had a wonderful experience purchasing a used BMW at Ferman. From the sales process, negotiations, through the financing. And don't forget Ken I really had a wonderful experience purchasing a used BMW at Ferman. From the sales process, negotiations, through the financing. And don't forget Kenneth the BMW expert. Super fantastic people! I am very impressed, thank you fellas. More

by Horst Verified Customer Verified Customer

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Great experience. Working with Dan was effortless. His laidback demeanor and no-nonsense style of selling me a car was a breath of fresh air. He should be a sales train Working with Dan was effortless. His laidback demeanor and no-nonsense style of selling me a car was a breath of fresh air. He should be a sales trainer for Ferman BMW. He answered all of my questions and even some I was thinking about asking. Knowledgeable, intuitive and very polite. I would recommend Dan to anyone I know that is looking for a car and wise person to do business with. More

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Scott Simpson and Erin chaparro Our dealer Scott was so patient with me and my hubby was very personable not just rushing us to buy it and made our 2 hour trip worth it up there . Er Our dealer Scott was so patient with me and my hubby was very personable not just rushing us to buy it and made our 2 hour trip worth it up there . Erin was amazing was patient also and was very personable and I absolutely loved our visit. More

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Overall, a good experience! We were purchasing our daughter her first car and Ferman BMW made it an enjoyable experience. Dan Macdonald was a pleasure to work with. Their staff w We were purchasing our daughter her first car and Ferman BMW made it an enjoyable experience. Dan Macdonald was a pleasure to work with. Their staff was friendly and helpful. We would do business with this dealership again! More

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Fast and amazing service Daniel MacDonald was fantastic from the minute he saw me walk in the door, stayed right by my side till we found the car I wanted. I could not be hap Daniel MacDonald was fantastic from the minute he saw me walk in the door, stayed right by my side till we found the car I wanted. I could not be happier with my new car. It was a pleasure working with this dealership in every aspect and I will highly recommend them to everyone!!! More

by wenbur39 Verified Customer Verified Customer

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Excellent Service My wife and I came across a car that we liked as we were looking at some cars at Ferman BMW dealership. Mr. DAN Macdonald was our Client Advisor. This My wife and I came across a car that we liked as we were looking at some cars at Ferman BMW dealership. Mr. DAN Macdonald was our Client Advisor. This man was so easy to work with and he was so accommodating that evening that change my entire perspective about purchasing a car. His patience and dedicated service to his customer ( us ) was second to none. He stayed up till late hours making sure that our administrative paper work all goes smooth and we can drive the car with us. Honestly he made the process painless . He is a straight shooter so to speak and very honest man. I will never ever look to anywhere else to buy a car for my future selection and I highly recommend him to anyone who looks to buy a nice car. Mr. Scott who was completing our paperwork that evening was also an outstanding individual. He STAYED UP LATE THAT EVENING AND MADE THE WHOLE THING GO SMOOTH . These fellows are extremely accommodating and friendly . We thank you guys and specially you DAN for your outstanding and selfless service that night , you took the hassle and pain out of buying a car. We will always recommend you to our friends and family . Thank you for your honesty and dedication to service. Phillip and Nicole. More

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