Dan Dungca

I came to Kia knowing that I wanted a Soul. Dan showed me the car, explained all the options and took me on a test drive. He was friendly and knowledgeable and I appreciated that he was not a high pressure salesperson. Setting up financing was a smooth and straightforward process. I am very happy with my new Soul and absolutely love the car! Thank you to Dan for helping me find my dream vehicle and for making my first car buying experience a good one.

Helpful 0

Report | Respond | Print

Kia protect canceled on March 11 confirmed but money not paid back to my account . Disbilty insurence I requested for for cancelation which was not asked me at the time of paper work but still no money credited to my account. Unnecessary paying interest on that $3800 money because lazy accountant working in Kia as per Nicole whose work is pending for 1 month.even my financial manager is not responding me back because of that lazy worker Winnipeg Kia must fire that accountant. Kia should pay me interest due to late credit of more than $3800 money into my account. My sale person Dan is really nice human . Very bad feeling

Helpful 2

Report | Respond | Print

Went above and beyond to make buying as easy as possible and helped us get everything we needed along with it!! Thank you Dan and Nicole!!

Helpful 0

Report | Respond | Print

Dan Dungca, Product Specialist at Winnipeg Kia was phenomenal. The customer service from not only Dan, Nicole and the management was impeccable. Love my KIA

Helpful 0

Report | Respond | Print

This is my 2nd vehicle from Winnipeg Kia, like the first time I came out with smiles and excited for my new 2019 Kia Optima. Michael Nagy and the sales team at Winnipeg Kia were great help understood my needs and wants and thank you to Nicole and the finance department. Overall great experience and thank you Winnipeg Kia for your help, I highly recommend to come see Winnipeg Kia for your next vehicle purchase!

Helpful 1

Report | Respond | Print

I wanted a car and had more or less made up my mind on what I needed. Dan helped me find the car and helped me by showing me a few options and the differences in each. This was mostly over email exchanges and no asking me to come in to talk about it. Did the deal and then he made a time for me the next day to come in to do the paperwork and financing and it was all done quickly.

Helpful 0

Report | Respond | Print

Thank you to sales consultant Dan Dungca, managers Steve Klassen , Ed Agapito and in finance Nicole Varga. Just purchased a new 2018 Kia Sorento and after a set back in the initial purchase we couldn't be happier. All involved went out of their way to make a wrong a right. The staff at Winnipeg Kia were very professional, courteous and friendly to deal with. We want to especially thank Dan for his patience and understanding of the situation and going out of his way to insure we were satisfied with the purchase. Of note this is my families forth Kia purchase and definitely not the last. Kia builds a great product with a great warranty to back it. I would highly recommend this dealership if your in the market for a new or used vehicle.

Helpful 1

Report | Respond | Print

Everything was great. Kristie was the best. Dan was very helpful and nice. Great customer service and a happy atmosphere to go with the two of them.

Helpful 0

Report | Respond | Print

I've never been a fan of buying cars as I've generally had bad experiences with sales people and the dreaded sales managers, but that was until I met Dan Dungca and the rest of the staff at Winnipeg Kia. Dan has to be one of the most likeable people I've ever met, and went out of his way to help us and answer all our questions without ever getting impatient with us. He never pressured us, either, which is another one of my pet hates with car dealers. He also got me the deal I wanted and the car I wanted, so I've driven away a VERY happy customer! Also, Ed the sales manager and Kristie the finance manager were absolutely fantastic and just as likeable and friendly. Overall, an awesome experience and I will be recommending Dan and Winnipeg Kia to everyone I know and meet. Thanks, Dan. Jeremy

Helpful 1

Report | Respond | Print

Dealership web-site posted a specific vehicle (using the VIN), but listed features that were not included, but were for the higher models. Very misleading when comparing vehicles online. There were also other misleading advertising displays in the showroom, such as promotional displays being placed on vehicles that the promotions did not apply to. Found these sales tactics to be deceiving, if not dishonest. But, apparently "everybody does it", so it must be ok. Despite claims to the contrary, car dealerships really haven't progressed much beyond the stereotypes of the past. Also, it took a number of calls and conversations to finally get my credit card deposit credited back, processed 4 days after it should have been. Vehicle is great, and maybe should have given a different dealership a chance, but if they are all the same, wasn't much point in doing that. Response to the response. Companies have websites in order to be competitive in the market place, with more and more people opting to do their shopping online rather than visiting the bricks and mortar establishments. In my case, I researched new vehicle options online, narrowing my interest to 3 vehicles from 3 different maker, eventually deciding on 2 to visit. The 2 vehicles had almost identical features for specifically identified models/trims that were available for sale at the dealerships. One vehicle was a SUV/Crossover type (Niro) and the other a Hyundai sedan/hatchback. We visited your Kia dealership first. Noticed that the Niro I had identified online did not have a moonroof, as the website listed as a feature. I pointed this out to Dan, and asked if there were any other features listed on the website that were not actually included with the specific vehicle we were interested in, he said no. Which was not factual as there were numerous other features listed but not present. He also said that "they all do that" with there website listing features, "they" being other dealerships. So, if Winnipeg Kia's goal is to be like all the other dealerships, and therefore average and not interested in separating themselves from the rest - as they claim - then you don't get a high glowing review - you get a low average like review. And sorry, doesn't matter if all the dealerships do it, posting features that don't exist for a specifically identified VIN, is just wrong, and shouldn't be defended. Despite that, the vehicle was still priced well, and the preference was for the SUV type over the sedan/hatchback type. As for the promo stuff? Don't put a sign on a vehicle the sign doesn't apply to. Again, just wrong, and not justifiable because everyone else does it. Again, you are either better than the rest, as claimed, or you are just like the rest. Finally, as for the credit card refund. The vehicle deal was finalized on the evening of June 4th. The deposit refund was done at 11:12 am on Friday the 8th, as clearly shown on the receipt you provided. Can't blame the banks for somebody taking almost 4 days to walk over to the payment processor and punching in my credit card info in order to refund my deposit.

Helpful 2

Report | Respond | Print