Dan Dailey
Dan Dailey at BMW of Tigard
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Dan Dailey | Page 2

Service Advisor

BMW of Tigard

10035 SW Cascade Ave
Tigard, OR 97223

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5.0
71 Reviews
5.0

71 Reviews

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71 Reviews of Dan Dailey

March 05, 2023

Dealership Rating
Employee Rating

Good service completed on schedule on a factory recall. Nice waiting area with snacks and coffee More

by screen name
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2023

BMW of Tigard responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 05, 2023

Dealership Rating
Employee Rating

Thanks Dan and David, very good job! Car service came in fast, everything was super perfect! More

by 328dinua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Fernando

Mar 07, 2023

BMW of Tigard responded

Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

January 08, 2023

Dealership Rating
Employee Rating

Always treated great. I have never been pressured to buy something I didn't want. I have bought three cars here and had four cars serviced here. Exceptional service. More

by Sherbet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Taft, Priscilla Allard, Kory Ufkin , Scott Rutman

Jan 11, 2023

BMW of Tigard responded

Hi Sherbet, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Kuni BMW

January 07, 2023

Dealership Rating
Employee Rating

Hit a pothole late at night and blew out the right front tire on our X3. Called Kuni service next morning and was told to bring the vehicle in for an emergency tire repair. Did so and received immedia More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2023

BMW of Tigard responded

Hi Roger, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 02, 2022

Dealership Rating
Employee Rating

A well organized dealership with skilled and efficient staff. The waiting room is comfortable and located adjacent to the well stocked show room. Service work is digitally photographed and transmitted to More

by mikegkas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 10, 2022

BMW of Tigard responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2022

Dealership Rating
Employee Rating

Hi ver many years, service is still fantastic. Dan Daily knows BMW’s, and his customers! More

by LaurieSm1les
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Oct 19, 2022

BMW of Tigard responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2022

Dealership Rating
Employee Rating

Great customer service and Dan is amazing advisor who provided above and beyond respective customer service. More

by MRain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 09, 2022

BMW of Tigard responded

Hi Mrain, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2022

Dealership Rating
Employee Rating

Service was excellent. Dan got us checked in quickly and arranged a loaner car when it was realized repair might take longer than expected. More

by Roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 04, 2022

BMW of Tigard responded

Hello Roger, we're happy you found our staff to be so supportive during your experience here at Kuni BMW. We are always more than happy to assist you if anything else comes up. Take care!

April 09, 2022

Dealership Rating
Employee Rating

I took my car in for scheduled service after warranty expired. The SA was very unresponsive and did not meet my expectations. I had to wait 20 minutes with no response from the SA during check-in. I was More

by AK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Aug 25, 2022

BMW of Tigard responded

Hi, we are very sorry that your experience with us was below par. Our team has reached out to you to try and resolve the issues and turn your experience around., but your feedback helps us improve. We hope to earn your business again in the future and will strive to make it a much better experience.

August 21, 2021

Dealership Rating
Employee Rating

I had a scheduled appointment for an annual service call for my BMW X1 at 10:40 am. The service consultant was rude. The crew took off an hour for lunch without finishing my car and I had to wait in the w More

by susie.si
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 15, 2021

BMW of Tigard responded

Hi Su. Thank you for your feedback. I am sorry to learn of your low rating based on a recent interaction with Kuni BMW's Service Department. We do our best to try and handle our service appointments as quickly and efficiently as possible, but sometimes we miss the mark and it appears this might be one of those times. If we can do something to make this right for you please do not hesitate to reach out to me via email - eric.leys@kunibmw.com - so that I may follow up. Thank you! - Eric Leys, General Sales Manager

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