Damon Roberts | Page 7

Everyone at Toyota of Cleveland was amazing! They have unparalleled customer service. If they don’t get it right the first time, they will find a way to fix it. Guaranteed! From the salesman to the manage unparalleled customer service. If they don’t get it right the first time, they will find a way to fix it. Guaranteed! From the salesman to the managers and finance, everyone was so wonderful and willing to do anything needed to get you approved and into a new car. Thanks again for such a great experience. Whenever I’m ready to purchase another vehicle, you better believe I’ll be buying it from Toyota of Cleveland! More

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I am a repeat customer at Toyota of Cleveland for a very good reason, the excellent staff! Damon Roberts, Monte Burney, and Alfred Polk are of the highest caliber. When you walk in, the first thing you noti good reason, the excellent staff! Damon Roberts, Monte Burney, and Alfred Polk are of the highest caliber. When you walk in, the first thing you notice is that all areas are sparkling clean. Damon listened to what I wanted and treated me with the utmost respect throughout the experience. Alfred Polk in finance was both knowledgeable and thorough. Monte Burney is not only extremely friendly and personable, but sincerely wants the customer to be completely satisfied with the purchase. You can't go wrong at Toyota of Cleveland. More

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Very pleased with our purchase and all of the kind and friendly people at Toyota. Definitely recommend buying from Damon again! Extremely helpful and patient as we searched for the right vehicle. Went abo friendly people at Toyota. Definitely recommend buying from Damon again! Extremely helpful and patient as we searched for the right vehicle. Went above and beyond giving us the best experience we have ever had when purchasing. The environment was so welcoming. More

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Great experience @ Toyota of Cleveland. Top notch dealer ship. and especially with the best sales rep ive ever had. Damon Roberts!! He was awesome. I highly recommend them! Also,Tim Tanos, Finance Manage ship. and especially with the best sales rep ive ever had. Damon Roberts!! He was awesome. I highly recommend them! Also,Tim Tanos, Finance Manager, was very helpful. More

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Great deal on Used Car! Great deal on Used Car. See Damon for all your car needs, whether new or used. Dealership staff are friendly and treat you like family. Great deal on Used Car. See Damon for all your car needs, whether new or used. Dealership staff are friendly and treat you like family. More

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Great experience buying our first Toyota Rav 4 will definitely tell everyone.The staff was great and very accommodating and willing to work with us definitely tell everyone.The staff was great and very accommodating and willing to work with us More

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Spent the time! Audrey and Damon found me exactly what I wanted, even though the Toyota in Knoxville said it didn't exist. Also Damon and Audrey came up with the idea Audrey and Damon found me exactly what I wanted, even though the Toyota in Knoxville said it didn't exist. Also Damon and Audrey came up with the idea to make all of everything that I wanted be a good package for me. I really appreciate them both! More

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Great Customer Service! I haven't bought/financed from a big dealership in a long time. I started the process of buying my car from ANOTHER dealership (I won't name) on a We I haven't bought/financed from a big dealership in a long time. I started the process of buying my car from ANOTHER dealership (I won't name) on a Wednesday. No phone calls back until Friday morning. I go in on Saturday and find out the vehicle had been sold. I pick another one that day. I go in on Monday. I'm told the lender's system is down...the entire day. Tuesday evening I decided to go by Toyota of Cleveland. They practically ran to my car to help. Joshua was the fastest. I told Joshua Richards what I thought I could do. He said "No Ma'am, You can do better than that.". And he and Tyler Ratledge made sure I did! I am already in love with my new 2015 Nissan Rogue! it's exactly what I need and even nicer than I thought I could afford! Tyler was great at explaining everything and making sure I got what I needed. They even called me when they said they would (still haven't heard from the other dealership in a week). One of the things that stuck out was they assured me, no one else would get that car. They didn't sell it out from under me. AND they had me in it in less than 24 hrs! Everyone I talked to or hung out with during the process was so friendly. Now my boyfriend is wanting to do a trade in. Guess where we'll be going. I'll be spreading the word about my great experience! Thank you again Joshua, Tyler and Toyota of Cleveland Staff! More

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excellent service very professional as soon as I got out of my car damon was right there asking what he could do for me. I told him what I wanted and he didn't try to show me other model as soon as I got out of my car damon was right there asking what he could do for me. I told him what I wanted and he didn't try to show me other model even thou my car was not on the lot they were able to find me one they went the extra mile. Tyler was able to get me a good loan and was very knowledge of all the options available. I will recommend Toyota Cleveland to all my friends. I love them all. More

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excellent customer service The overall experience was very stress free!! Everyone was so professional and helpful. I will definitely recommend Toyota of Cleveland to everyone I The overall experience was very stress free!! Everyone was so professional and helpful. I will definitely recommend Toyota of Cleveland to everyone I know. The finance manager, Alfred, was very nice and helpful answering any questions we had. Our sales person, Damon Roberts, was excellent!!! He worked to help us get exactly what we needed and helped to make the whole experience pleasant! I will recommend him to anyone I know in the market for a new car! More

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