DaVaughn Irvin-Sheplar | Page 3

Nothing spoken at signing is included. I was told I had extended maintenance which I do not have. The sales and finance managers verbal statements do not match the contract. I now have to I was told I had extended maintenance which I do not have. The sales and finance managers verbal statements do not match the contract. I now have to pay for maintenance. Tire rotation is included wherever I purchase tires - but not for me at Scott Clark Honda. At signing , I was told I could split payments- I can’t. I’m so uphappy with the car, service, financing and contract. More

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Very good thanks very professional ,very friendly thanks for everything I will recommend to my friends s family for everything I will recommend to my friends s family More

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DaVaughn Irvin Sheplar was great. made sure I had a great deal definitely recommend to anybody made sure I had a great deal definitely recommend to anybody More

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Best experience I’ve ever had buying a car fast efficient we came from out of state our sales person sent a very in depth video of the vehicle to give us a good visual made us feel very comfortable in our 5 we came from out of state our sales person sent a very in depth video of the vehicle to give us a good visual made us feel very comfortable in our 5 hour drive More

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Sales: great. DayVaughn gives good bargain. Service: Sales: great. DayVaughn gives good bargain. Service: meh. Took my 6 month old car in for oil change and asked them to top off my AC Freon. Well they Sales: great. DayVaughn gives good bargain. Service: meh. Took my 6 month old car in for oil change and asked them to top off my AC Freon. Well they needed to do a “dye, leak test and recharge the AC. 178$!!I could’ve bought a can of AC Pro for 40$ at Auto Zone and done it myself. Next time I will. Oh and they were “out” of the dye also. No explanations; just “here’s what it’ll cost to get your car back today.” No communication; sat waiting for 3.5 hrs. Oil change=30 mins. AC check and charge:45 mins. Never again. More

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This dealership it’s not good for as Business.When I This dealership it’s not good for as Business. When I deal with on Saturday everything was done over the phone and they send me final price quote and This dealership it’s not good for as Business. When I deal with on Saturday everything was done over the phone and they send me final price quote and they took card number and license pics. They inform that they will start process for relocating on Monday and today I went there for do paper work now they increase price $3000 more then we deal on Saturday. I have all proof of texting for price and price sheet. Now they wants $3000 more from me, this is ridicules. This dealership is cheating with customer. I will warn to all not to do business with this dealership. They change theirs words after dealing. This dealers are cheat with customer and changing their words that offer of car over the phone and text. More

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***Better Go To Other Honda Like Hendrick**** Rather than one a zero would be the best thing I can provide for the customer service I've received.The people over there never stand on there words. Rather than one a zero would be the best thing I can provide for the customer service I've received.The people over there never stand on there words. First thing is I've called the Scott Clark Honda to get pricing of the new accord and we had some conversation and we had a deal on 27K and we made an appointment to buy the car, I've never met the person I spoke over the phone and someelse showed up and then they shifted gears and said we never said we had a deal for 27K and they tried to push me on the numbers and I've returned back. Later when I returned they had called me and gave an offer for 27.8K and they've apologized for the inconvenience and said that this is valid till EOD Dec 31 . Second thing is that they've called me on 31st and they were rudely saying that this offer which we gave for 27.8k is no longer available even when I'm not interested. May people working there should have to learn how to deal with customers and stand on the words which they speak. I went to Scott Clark as referred by one of my friend and from now on I'd never refer any of my friends or Colleagues to Scott Clark may be better go to Hendrick Honda or Priority Honda for a better and loyal service More

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