DOMINIC FRANCHELLA | Page 27

We have a leased Ford Escape 2012 and our intention was to buy the car as the lease was ending. Stamford Ford was not the originating dealer, but they were very helpful in doing it themselves. Once in the to buy the car as the lease was ending. Stamford Ford was not the originating dealer, but they were very helpful in doing it themselves. Once in the salesroom we saw the new Ford Escape 2014, liked it and enquired a bit about a new lease. Information was forthcoming, price estimates were provided on the spot, as well as a trial of a car. No pushiness at all, just customer friendly information. At the end, we went for the new car, and everything went smoothly (thanks to Bob, Tony and Dominic and the rest of the team). We do not hesitate to recommend Stamford Ford . More

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Stamford Ford Lincoln is by far the best dealership I have ever had the pleasure of working with. Not only did they find me a car that matched my exact desired specifications, but they also found and res have ever had the pleasure of working with. Not only did they find me a car that matched my exact desired specifications, but they also found and reserved it within 10 minutes of me walking out the door for an unbeatable price! Dominic is an excellent owner, making sure that all of his customers get a quality experience, and Lena is an incredible saleswoman who constantly kept in contact with me about the details of my car (a 2012 Ford Focus). Andres helped us finance the car and gave us a rate that not a single bank was able to give us before coming to the dealership. This is a wonderful staff and I fully intend on buying all future cars from them, especially since they were just as excited I was for finding the perfect car! I highly recommend this dealership to anybody in the new or used car market, as well as anybody looking to lease a car. My brother was given excellent rates for his lease and received a beautiful Ford Fusion. Overall, this is a wonderful business. More

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We came into the dealership on a whim, hoping to find a suitable used vehicle. From the first moment we walked in, we were greeted warmly by Dominic who welcomed us and set us up with Lena to be our sales suitable used vehicle. From the first moment we walked in, we were greeted warmly by Dominic who welcomed us and set us up with Lena to be our salesperson. Lena listened to our needs and promised to find us the perfect car. We had only left the dealership and within minutes, we received a phone call from Lena saying a trade in vehicle was due in within the next week or 2 that matched our criteria. She notified us when the vehicle came in and the dealership arranged for someone to drive it to a place convenient to me during the workday for a test drive. It was shiny and clean and just as promised. We made an appointment to come into the dealership to purchase the car the next weekend. As with the initial visit, we were greeted by Dominic who introduced us to Andres, the gentleman in charge of the financial and paperwork matters. He was knowledgeable, proficient and friendly and helped us to get a better auto loan rate than we had been able to procure on our own. Papers were drafted and signed and we were shown our car, which had been shined up and appeared to us just like a brand-new vehicle! We were given little bags of fun "goodies" (e.g., Ford travel mug, etc.) and the whole dealership seemed to share in and enjoy our excitement with our new Ford Focus! Next time anyone asks us where to go to purchase a new or CPO vehicle, we will be sure to send them to Stamford Ford/Lincoln! More

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This is our 3rd lease with Stamford Ford. Lena has been most helpful from day one. We have had 2 edges and now an escape. She understands our needs and our limits. Gus too! Back when he was the finance Guy most helpful from day one. We have had 2 edges and now an escape. She understands our needs and our limits. Gus too! Back when he was the finance Guy he was very helpful and now that he is sales manager we have the confidence that he is looking out for his customers as well as his staff. We hope to come back in the next couple of months for a ford for our daughter and trust they will find the right fit for her and us. I also have a ford fusion as my my company car. More

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This was by far the best experience that I have ever had in a dealership From start to finish Don my salesman was on top of every detail and provided customer service that I never knew possible in a dealer in a dealership From start to finish Don my salesman was on top of every detail and provided customer service that I never knew possible in a dealership setting. My deal wasn't simple as I had 3 trades and 2 new truck purchases. Don as well as the finance manager Andres handled everything effortlessly. To cap off my experience when all was said and done Domininc Franchella, the owner of the dealership, approached me thanked me for my business and provided me with his direct number if I ever needed anything else. This was a first and I will certainly be doing more business with Stamford Ford in the future. This is the way a dealership should be run. More

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We just bought a new Ford Escape this past Saturday and we want to thank Dom Franchella and Don Febbraio once again for their polite, professional and quick service. We've been customers of Stamford Motor we want to thank Dom Franchella and Don Febbraio once again for their polite, professional and quick service. We've been customers of Stamford Motors for many years and we've happily referred many of our friends to the dealership. Thanks once again for a great experience! More

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I have never had an excellent experience buying a car - typically, I hate the process and the sales pitches. I decided to try Stamford only because PJs initial points of contact appeared genuine and unlik typically, I hate the process and the sales pitches. I decided to try Stamford only because PJs initial points of contact appeared genuine and unlike the typical "if you just come in to the dealership I can give you a great deal for FREE!!". I enjoyed working with Stamford Ford and greatly appreciated their honesty, flexibility and personal touches and accommodations. The sales consultant, Judith greeted us immediately upon entering with a welcoming smile and great customer attentiveness. PJ (sales rep) made us feel comfortable by providing us with everything we requested and some - he was great and truly a stand-up guy. The GM & store owner also made appearances and thanked us for our business - which was another wonderful touch. Overall the team worked well together and really made the experience pleasant - even our daughter enjoyed herself, which blew us away! We will return to Stamford Ford again for our next vehicle! More

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I have been a customer of this franchise since 1988. Their service is great. I bought 3 cars and 1 truck from Barry Pasqualini in the last 3 years. Dominic Franchella, the owner, always welcomes me wi Their service is great. I bought 3 cars and 1 truck from Barry Pasqualini in the last 3 years. Dominic Franchella, the owner, always welcomes me with a great smile and a thank you. I highly recommend this dealership for anyone who is looking to buy a car. I like the Ford franchise since they are the only car company in America that did not ask for a bail out from the Federal Government. More

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I had serious problems with my 2012 Ford Focus that could not be resolved by service. I was honestly despairing, until Barry and Dominic stepped in and really went outside the box to come up with a creative not be resolved by service. I was honestly despairing, until Barry and Dominic stepped in and really went outside the box to come up with a creative trade-in solution to my problem that would leave everyone satisfied, though I believe they were truly, truly concerned with me leaving the dealership today with a car I not only found satisfactory, but love. And that is exactly what they did. I've never seen someone in the position that Dominic is in step up the way he did. He absolutely stands behind his cars and cares about his customers. And you cannot find a more caring, dedicated, and determined salesperson than Barry. I cannot recommend him enough - if you are looking for a Ford, he is THE person to go to. Trust me. Tony made the paperwork easy, and almost fun. As fun as that sort of thing can go, anyway. I feel like I started a lifelong relationship today, when a week ago, I was out of my mind over the problems with my car. These are great people who want to create those relationships and did a well above expected job of it today. More

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This is my 2nd car that I bought new from this dealership this year. The first one was for my wife and the second for myself. Barry was able to find a new car that fit my currents needs at a good price, go this year. The first one was for my wife and the second for myself. Barry was able to find a new car that fit my currents needs at a good price, good financing, and was able to use my old car as a trade-in. The staff their works well as a team and was able to get the paperwork done pretty fast. After the paperwork was done he set me up in the car and off I went. Everyone there is upbeat and willing to help. My overall experience there is great I would recommend them. More

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