DJ Tramp | Page 15

Smooth, simple, friendly and easy. We felt very comfortable from the beginning communication with textsand emails. We felt served; not chased, pressured or ignored. Was very enjoyable. We felt very comfortable from the beginning communication with textsand emails. We felt served; not chased, pressured or ignored. Was very enjoyable. Nice people here. More

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Got what I Wanted Quick, easy, and thorough -- got what I wanted in a smooth operation both with sales and with financing. From front office to back office, it all wen Quick, easy, and thorough -- got what I wanted in a smooth operation both with sales and with financing. From front office to back office, it all went very well. CJ, DJ, and Louis make a great team! More

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Blown away! My experience here was a very pleasent. Everyone was so nice and helpful, Rudy was awesome, very knowledgeable, friendly and helpful. This dealership My experience here was a very pleasent. Everyone was so nice and helpful, Rudy was awesome, very knowledgeable, friendly and helpful. This dealership is hands down the best ive ever been to! They got me in and out with a good deal and a amazing car! Couldnt be happier. Outstanding place and people to purchase a car from! More

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Best car buying experience ever Worked with Jennifer Duran. Entire experience was simplified and she demonstrated great communication skills to help us select the right car at the ri Worked with Jennifer Duran. Entire experience was simplified and she demonstrated great communication skills to help us select the right car at the right price. All the employees of this dealership that we met were on the same page with a 'customer first' attitude. More

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Great Experience at Tucson Subaru My husband and I viewed a particular used vehicle and worked mainly with Kevin Gribble. Everyone was friendly and the service was great. We came by w My husband and I viewed a particular used vehicle and worked mainly with Kevin Gribble. Everyone was friendly and the service was great. We came by without an appointment and Jack was very helpful until Kevin Gribble was available. We would be delighted to buy from this dealership if we find the right vehicle. Kevin spent time with us and answered all of our questions. More

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Fantastic! A wonderful experience! And it all started with Kevin Woessner, my sales consultant, greeting me with a very friendly "Hello". Kevin answered all my A wonderful experience! And it all started with Kevin Woessner, my sales consultant, greeting me with a very friendly "Hello". Kevin answered all my questions. Even after going onto the Subaru website to look at the various options, I still had multiple questions for Kevin, and he answered all of them in a cordial manner; very professional, never condescending. After making my decisions on what to buy and which options, I was off to the Finance Department, where I met Curt McHenry. Curt reviewed everything I had agreed to with Kevin. He then explained a few additional options; never being impatient, and reviewed the pros and cons for each. Curt let me make the final decisions. Curt made the financial arrangements and agreement easy to understand. Another professional experience. While the car was being readied, Kevin took me over to the Parts Department, where I was introduced to Derek Monetti, my parts advisor. Derek set up the order for a few options that were not in stock, and told me right then and there when they world arrive. Now, that's professional. Next stop, scheduling... Kevin escorted me to the Service Department where I was introduced to Dan Ford. Dan scheduled the installation of the new parts on a date and time that fitted my (sometimes hectic) schedule. Again, very professional. My new car was ready to be driven away when Kevin did a very wonderful thing: he went over all the buttons, and knobs, and switches with me. But wait, the story isn't over... Kevin excuses himself, goes back into the showroom, and the Sales Manager, Loren Henry, comes out to personally thank me for my purchase of a new 2016 Subaru Forester! Wow, I thought, what a nice touch. Then Kevin appears with a bouquet of 12 red roses. WOW! Now that makes a woman feel special! I would certainly unconditionally recommend Tucson Subaru to everyone looking to purchase a new (or used) vehicle. And it's not just because of the roses; it's because of Kevin, Curt, Derek, Dan, and Loren, whose good nature, helpful manner, and professionalism made my experience a real joy. Every time I look at my new car, I smile. Thanks fellas. More

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Friendly and experienced staff I found the sales staff that worked with me to be friendly, experienced and knowledgeable as was the finance person. I felt comfortable and was able t I found the sales staff that worked with me to be friendly, experienced and knowledgeable as was the finance person. I felt comfortable and was able to review the available cars in the comfort of the sales office. More

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Bob Wilson for President I am a young wildlife biologist who was embarking on my first full-fledged car buying experience, albeit with the help and guidance of my parents. I h I am a young wildlife biologist who was embarking on my first full-fledged car buying experience, albeit with the help and guidance of my parents. I had a complicated wish list of things I wanted in a car... Must be able to fold down seats and sleep in/live out of, 4x4 drive, rear locking axle, good with snow, and some combination of model year and safety rating that put me in an affordable zone of insurance. My parents of course had their own set of "must-haves" and ideas about the used-car buying world. Until we met Bob Wilson, I was thinking that this was going to be the experience that ripped us all apart. After countless overly aggressive car salespeople, Bob was the first to truly LISTEN to us, instead of just waiting to talk. We were a tough sell and a hodge-podge group of wants between me, my mom, and my dad, but Bob was patient and understanding. DJ Tramp also became part of our experience once we found the car we wanted. He was fair, communicative, and easy to talk to. I now have just the right car for my job/lifestyle and couldn't be happier. More

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The best buying Experience I have had After purchasing 5 vehicles from 5 different Dealerships in Tucson, I have never encountered the level of service I experienced recently at Tucson Sub After purchasing 5 vehicles from 5 different Dealerships in Tucson, I have never encountered the level of service I experienced recently at Tucson Subaru. I was greeted in a very friendly manner upon arrival and was helped through the entire process with professional courtesy by a very smart, congenial and diligent team. Kevin, my Salesman jumped in and helped me eagerly. I had already shared some of my needs with the very friendly DJ, Sales Manager, and then Kevin began working with me to look at and drive the vehicle. Kevin was very conversational and asked appropriate questions to evaluate my needs and wants for a vehicle. He was extremely patient and understanding with my young car enthusiast son and answered all his questions about the vehicle we were buying as well as the other vehicles in the showroom. The extremely fair and reasonable number negotiation was handled diligently by the teamwork of Kevin and DJ. They coordinated the process to go pretty smoothly. Traci in Finance was very knowledgeable and answered all of my questions in a very simple to understand format and wrapped up the process efficiently. The surrounding staff were all very pleasant and welcoming for the entire time my son and I were at the dealership. We were there on a very busy and unpleasantly hot Saturday but the staff created a pleasant and efficient car buying experience nonetheless. This is hands down the BEST experience I have encountered in any of my experiences in Tucson. More

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outstanding Steve Norris and DJ Tramp were both kind, thoughtful, knowledgeable and patient with me. I took all day to decide, asked lots of questions, and saw ma Steve Norris and DJ Tramp were both kind, thoughtful, knowledgeable and patient with me. I took all day to decide, asked lots of questions, and saw many cars. They were beyond patient and never made me feel pressured. Curt was equally great during the financial part. Wonderful team! More

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