Curtis R. Caldwell | Page 2

Bob was a great first impression of the brand and Jason brought it on home with his amazing customer service. brought it on home with his amazing customer service. More

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I wanted to take a moment to express my sincere gratitude for the exceptional service I received from MB of Athens, particularly from Tonya, during my recent car purchase experience. From the moment I rea for the exceptional service I received from MB of Athens, particularly from Tonya, during my recent car purchase experience. From the moment I reached out to the dealership, Tonya answered my call with warmth and professionalism. She took the time to understand my needs and patiently guided me through the process without any pressure. Tonya's dedication to ensuring that I had all the information I needed to make an informed decision was truly remarkable. I was especially impressed by Tonya's attention to detail, as she went above and beyond to provide me with numerous photos and updates throughout the purchasing process. Her willingness to address any questions or concerns I had, coupled with her genuine kindness, made the entire experience enjoyable and stress-free. Furthermore, the entire team at MB of Athens demonstrated a level of professionalism and customer service that exceeded my expectations. Despite purchasing a car out of state, I felt supported and confident throughout the process, thanks to their expertise and commitment to customer satisfaction. In particular, I appreciated the respect and patience shown by everyone I interacted with at the dealership. Each communication was handled with care and professionalism, making me feel valued as a customer. Overall, I cannot thank Tonya and the team at MB of Athens enough for their outstanding service. They truly made my car buying experience a memorable and positive one. I will not hesitate to recommend MB of Athens to friends and family in the future. Thank you for the best experience of purchasing a car that I have had. At the age of 63 I have bought many cars and by far this was the best experience. Much love for Tonya and her professionalism. . More

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Wonderful experience from start to end. Teah, in sales, stayed with us throughout the process and made things very easy. Pamela, the used car manager worked hard to get everything settled i Teah, in sales, stayed with us throughout the process and made things very easy. Pamela, the used car manager worked hard to get everything settled in a very timely manner. Last, but by far least, Curtis in finance was just amazing. No gimmicks or tricks, just straightforward and honest. All in all, I would definitely recommend giving them a shot! More

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It was a great experience working with Michael Hibbert. Such a professional nice guy who made the purchase of my car clear and easy! He is always reachable. I highly appreciate his prompt responses even af Such a professional nice guy who made the purchase of my car clear and easy! He is always reachable. I highly appreciate his prompt responses even after the purchase. Me. Curtis R. Caldwell made the financing and warranty process fast and easy on the same day of purchase. Thank you MB of Athens! More

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I love this dealership! My first purchase was 2013 and now I’m back to purchase a second vehicle. The first one is still in good shape thanks to the service department. So m My first purchase was 2013 and now I’m back to purchase a second vehicle. The first one is still in good shape thanks to the service department. So much so that I’m keeping that vehicle too. Curtis Caldwell in the finance department also assisted me this time with this new purchase. He is friendly, knowledgeable, and outstanding with the numbers! I also made a new MBNZATHENS friend in Tonya. She was very patient with me as I tried to decide on which vehicle. She also was extremely knowledgeable, friendly, and didn’t put any pressure. She actually listened to me which surprised me as I wasn’t even listening to my own ramblings. Tonya made the entire experience from initial outreach to car purchase an exceptional experience. I would definitely recommend her as well as the dealership to anyone looking for a vehicle purchase in Athens. More

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Friendly and accommodating staff. Very clean and neat facility. Process purchasing my vehicle was smooth and without any glitches. My salesperson Robert was very knowledgeable and hel Very clean and neat facility. Process purchasing my vehicle was smooth and without any glitches. My salesperson Robert was very knowledgeable and helpful. Explained the necessary details regarding my purchase and would definitely recommend this dealership to anyone looking to purchase a Mercedes. More

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The purchase was simple, ordered my vehicle with the options I wanted. When the vehicle arrived, the paperwork was all digital and took only a few minutes. Enjoyed the vehicle tutorial. Great vehicle pu options I wanted. When the vehicle arrived, the paperwork was all digital and took only a few minutes. Enjoyed the vehicle tutorial. Great vehicle purchasing experience. More

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Tonya was great! ! Best experience I have ever had buying a car. Everyone was so nice and friendly. ! Best experience I have ever had buying a car. Everyone was so nice and friendly. More

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SALES is GREAT ! SERVICE LACKS FOLLOWUP on services they perform. We have had problems with the service department in the past. This time, w e had the car washed SERVICE LACKS FOLLOWUP on services they perform. We have had problems with the service department in the past. This time, w e had the car washed at the end of the service call and it was returned filthy. The back door had not been washed and the carpets were not swept. The SERVICE WRITER took the car and re-washed it. More

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Tonya was amazing to work with! She made the car buying experience a complete pleasure! I have recommended her and Mercedes Benz of Athens to all our friends and family. She made the car buying experience a complete pleasure! I have recommended her and Mercedes Benz of Athens to all our friends and family. More

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