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Crystal Thompson
383 Reviews
After working in a BHPH industry for almost 16 years, I recently joined the Toyota of Cleveland family. It is my goal to make each individual sales process as smooth and enjoyable as possible, ensuring you have a pleasant experience. I love working with people and making a difference in each person's day.
Read more383 Reviews
Write a ReviewDealership Experience
4 yrs, 10 mos
Industry Experience
20 yrs, 4 mos
Languages Spoken
English
383 Reviews of Crystal Thompson
July 30, 2025
They were amazing from start to finish. I was there with my grandson to buy his first car. Theresa Brown is the reason we decided to go there. Greg Blaine was our salesman awesome too, Stoc I was there with my grandson to buy his first car. Theresa Brown is the reason we decided to go there. Greg Blaine was our salesman awesome too, Stockton Coffey who made the deal happen! And last but not least Crystal Thompson for putting all of the financing together and taking the time to explain everything to a first time buyer! Great group of people!! More
by tuckertracy67
Other Employees Tagged: Gregg Bain, Stockton Coffey , Theresa Brown
July 27, 2025
Austin and Justin are great. They truly went above and beyond to help us out They truly went above and beyond to help us out More
by daniel.peden84
Other Employees Tagged: Justin Chretien, Austin Calfee
July 27, 2025
3rd purchase! Alfred Odister has always treated me well, and this is my preferred Toyota dealer! Starts at the Top and Monte and team are professional through and Alfred Odister has always treated me well, and this is my preferred Toyota dealer! Starts at the Top and Monte and team are professional through and through! More
by RAP
Other Employees Tagged: Monte' Burney, Alfred Odister, Josh Howard, Alfred Odister
July 26, 2025
The experience of buying a new car was fantastic, thanks to tyler at toyota of cleveland!. The carbuying process was initially dreaded, but tyler made it incredibly smooth and enjoyable. They were friendly to tyler at toyota of cleveland!. The carbuying process was initially dreaded, but tyler made it incredibly smooth and enjoyable. They were friendly and professional, answered all questions, and never pressured to make a decision. They listened attentively to the needs and wants! More
by tashavaske23
Other Employees Tagged: Mike Covington, Tyler Standridge
July 18, 2025
Tyler and everyone at Toyota of Cleveland are amazing. I could not be happier with the service and deals that I received, buying a new vehicle can be very stressful and I would recommend this place to any I could not be happier with the service and deals that I received, buying a new vehicle can be very stressful and I would recommend this place to anyone. Crystal Thomson heard my dream and made it come true! Sales manager Jason and even the GM Monte were absolutely amazing. THANK YOU ☺️ More
by Colebabyy93
Other Employees Tagged: Monte' Burney, Justin Chretien, Tyler Standridge
July 14, 2025
It had been 10 years since I purchased a new "used" SUV. I live in Dallas, Georgia and my son typically finds the vehicle for me then I drive and purchase it. This was a last minute, last day of the month I live in Dallas, Georgia and my son typically finds the vehicle for me then I drive and purchase it. This was a last minute, last day of the month purchase and I only had a few hours to seal the deal. I was looking for a 2021 Toyota Highlander Platinum. My son called after seeing exactly the make & model I was looking for and my husband & I took off to look at it and test drive it. To my surprise, it was perfect. Not only did Mike Covington and his son, Michael Dylan hooked me up, Ms. Crystal was a rockstar as well. I was very impressed with everyone I met that day and this was such an easy process for me. GOOD JOB GUYS! KENDA JOHNSON, DALLAS, GEORGIA More
by kenda.johnson
Other Employees Tagged: Mike Covington, Michael Dylan Covington
July 12, 2025
This is my second vehicle with Toyota of Cleveland. Very helpful and courteous. Worked hard to find just the right vehicle!!! Austin kept me informed throughout it all, and did so with a super attitud Very helpful and courteous. Worked hard to find just the right vehicle!!! Austin kept me informed throughout it all, and did so with a super attitude. Highly recommend. More
by ashus37421
Other Employees Tagged: Justin Chretien, Austin Calfee
July 05, 2025
They are very friendly and listen to what you want in a vehicle then try to find what fits your needs. vehicle then try to find what fits your needs. More
by Lastn54
Other Employees Tagged: Caleb Lewis
July 02, 2025
My wife and I recently purchased a Toyota GR86 from this dealership. The experience was very good. Our Sales Team were Michael and Mike, and they were excellent! Crystal performed the financing, and she w dealership. The experience was very good. Our Sales Team were Michael and Mike, and they were excellent! Crystal performed the financing, and she was very friendly and professional. They were all friendly and knowledgeable. I would highly recommend to anyone interested in buying a car. More
by jconyers51
Other Employees Tagged: Mike Covington, Michael Dylan Covington
July 01, 2025
We recently purchased a used Mazda CX-9 from Toyota of Cleveland and the experience was wonderful. Very little pressure to purchase quickly. The salesperson, Callaway Covington was very attentive and quic Cleveland and the experience was wonderful. Very little pressure to purchase quickly. The salesperson, Callaway Covington was very attentive and quick to answer our questions, and if he didn't know the answer, he found the information for us. Crystal Thompson, our finance manager was kind and patient answering all our questions. We look forward to working with them in the future. More
by Jam1880
Other Employees Tagged: Callaway Covington
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