Crystal Thompson | Page 2

I have had nothing but a positive experience every time I have visited Toyota of Cleveland. Salespeople listen to your expectations in a vehicle and are not at all pushy. Demetrius was especially helpful in have visited Toyota of Cleveland. Salespeople listen to your expectations in a vehicle and are not at all pushy. Demetrius was especially helpful in finding the right vehicle for me. Professional and courteous! Crystal in finance was awesome as well! Great dealership. I feel I have friends there. More

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Great experience buying a car. Drove one but it wasn’t exactly what I wanted. Told Austin and he had exactly what I wanted coming in within 3 weeks. It came in less then a week lat Drove one but it wasn’t exactly what I wanted. Told Austin and he had exactly what I wanted coming in within 3 weeks. It came in less then a week later and I got my new Grand Highlander. Prices were more than fair compared to other Toyota dealers. Will be back for my wife’s car soon! More

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Toyota of Cleveland helped me get into an amazing used vehicle that was a major upgrade for me. The staff is very helpful. Tyler Gibson helped provide me an awesome experience, and took diligent care in m vehicle that was a major upgrade for me. The staff is very helpful. Tyler Gibson helped provide me an awesome experience, and took diligent care in meeting my needs. Crystal in finance was very helpful and explained every contract quite well. Would definitely recommend for your vehicle needs! More

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12years since our last vehicle purchase. So much has changed in these new cars. In the past buying a new car has always been a battle. Not this time. Everyone we delt with was respectful, co So much has changed in these new cars. In the past buying a new car has always been a battle. Not this time. Everyone we delt with was respectful, courteous and patient. Our sales person, Nathan Walker, could not have been nicer. He and Stockton Coffee gave ua a fair trade and a fair deal on the new car we purchased. Nathan was so patient explaining all of the options to us. Crystal in finance was also very kind and explained every document. She also got us a good interest rate. We will definately recommend this dealership to our friends. More

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We have been dealing with Toyota of Cleveland for a number of years, have purchased several vehicles and have highly recommended them to our family and friends. Gregg Bain is the Sales Representative number of years, have purchased several vehicles and have highly recommended them to our family and friends. Gregg Bain is the Sales Representative that we have always used. My husband recently passed and before his passing, he was already working on the purchase of a new vehicle for me. With the assistance of Gregg Bain, Tyler Ratledge, and Crystal Thompson, I was able to complete the purchase. Over the years of dealing with them, we feel as though they are a part of our family. If I ever need another vehicle, Toyota of Cleveland will be my only stop!!! More

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First car purchase in 12 years. In the past, buying a car was a battle. Not this time.! Our sales person, Nathan Walker, was courteous, respectful and fair. He was well informed of In the past, buying a car was a battle. Not this time.! Our sales person, Nathan Walker, was courteous, respectful and fair. He was well informed of the vehicle we purchased. Much has changed in vehicles since our last purchase and Nathan was very patient explaining all the new functions we weren’t familiar with. We were given a fair trade price and a fair price on the new car. We will defiantly recommend this dealership to our friends. Crystal in the finance department could not have been nicer. She got us a good interest rate and explained every document, As a side note, we traded a 2012 Mercedes and our Toyota Corolla Cross. Is much quieter. More

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Caleb Lewis promptly greeted us as we arrived and offered help immediately. He walked us through the process very professionally. Crystal Thompson quickly and professionally processed the paperwork. Overall help immediately. He walked us through the process very professionally. Crystal Thompson quickly and professionally processed the paperwork. Overall experience was great. More

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Very helpful, staff friendly and patient. Gave me many options and explained everything very well. Gave me many options and explained everything very well. More

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Very helpful, friendly and fast at getting approval and paperwork. Crystal Thompson got me the best interest rate and Austin Owen was excellent to deal with. Not at all pushy. Helped far beyond the sale by paperwork. Crystal Thompson got me the best interest rate and Austin Owen was excellent to deal with. Not at all pushy. Helped far beyond the sale by helping me set up onboard computer settings and getting good insurance. The whole experience was great. Shane got the car ready in record time and didn’t keep me waiting long. Wonderful experience. More

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Gregg Bain was our sales consultant, and he was so very helpful,and super nice. Please go see Gregg Bain for the best care you can get!! helpful,and super nice. Please go see Gregg Bain for the best care you can get!! More

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