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Craig Fournier
Craig Fournier at Liberty Mazda
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Craig Fournier | Page 2

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.8
63 Reviews
4.8

63 Reviews

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63 Reviews of Craig Fournier

March 07, 2024

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Employee Rating

Prompt, reliable, courteous, and professional service Always a good experience there. Very well managed. Highly recommend More

by Amayer79
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Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

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Mar 07, 2024

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Craig can assist you with in the future, please let us know.

March 05, 2024

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Employee Rating

Greta experience and happy with the vehicle I had worked on. Definitely will be coming here more often! More

by Nat3Th3Gr3at
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Piacenta, Hunter Sanders , Edwin Payano

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Mar 05, 2024

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Greta here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

February 21, 2024

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Employee Rating

I never met to or talked to Carrie. Someone else checked me in. I never heard from anyone about my car being ready so I called and did not speak to Carrie. I paid in full online and More

by LESLIERAB1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

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Feb 21, 2024

Liberty Mazda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Leslie, feel free to contact us at your convenience.

February 21, 2024

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Employee Rating

Very easy, was my first time with service everything went great. Would recommend to anyone More

by sdelucia912
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

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Feb 22, 2024

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. Craig and our team appreciate your business and hope to see you again soon!

February 08, 2024

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great friendly and getting me a ride quickly was awesome great work getting fixed ASAP More

by wsiii.16
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

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Feb 08, 2024

Liberty Mazda responded

Thank you so much for your kind words for Craig, and for taking the time to leave us this wonderful feedback!

February 01, 2024

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Employee Rating

Great customer service There was no pressure to do anything that I didn't want to do. More

by LMONTELLI
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

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Feb 01, 2024

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

January 29, 2024

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Employee Rating

Consistent. Always helpful & informative. Comfortable waiting area, service is fast and always on time. More

by JENLDEMARCO
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

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Jan 29, 2024

Liberty Mazda responded

Jen, Thank you! Craig and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

January 26, 2024

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Employee Rating

Overpriced. If u know and understand what's being done and the time needed to do it. U can see how overpriced ur services are. More

by Dhanrajchandardat
Recommend Dealer
No

Other Employees Tagged: Craig Fournier

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Jan 31, 2024

Liberty Mazda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 25, 2024

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Employee Rating

Honesty, responsive to questions, great communication, Fair wait time, I appreciate the video walk throughs More

by KCOLON1990
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

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Jan 26, 2024

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 18, 2024

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Employee Rating

A bit pricey but good work. Excellent customer service especially for service department. Definitely I am going back More

by CHRISCHALKIOTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman, Bradley Coleman, Alana Alvarez

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Jan 18, 2024

Liberty Mazda responded

Thank you for taking the time to share your feedback with us, Chris. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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