20 Reviews of Craig Beran
March 15, 2023
I have been a satisfied customer of Lindsay since 1980. Mark Ahmad and Craig Beran, my service advisers, are excellent. Mark Ahmad and Craig Beran, my service advisers, are excellent. More
Other Employees Tagged: Mark Ahmad
August 09, 2022
I bought my first Cadillac from Lindsay in 1980 and have purchased several Cadillacs since then and I continue to rely on their service department. I am completely satisfied with their service. purchased several Cadillacs since then and I continue to rely on their service department. I am completely satisfied with their service. More
June 01, 2022
The service department needs to improve and pay attention to the customer request in regards to when you need your car picked up and returning your call when you leave a message for adviser. (Michelle Perez) to the customer request in regards to when you need your car picked up and returning your call when you leave a message for adviser. (Michelle Perez) More
Other Employees Tagged: Jim Redden
April 13, 2022
If zero stars were possible that is what this rating would be. We have never experienced such poor service both from the service department and sales department. We have owned a Cadillac for 3 years and would be. We have never experienced such poor service both from the service department and sales department. We have owned a Cadillac for 3 years and routinely used Lindsay for service prior to the pandemic. Last week we took our car in for service and to check a few maintenance concerns and were ghosted for the remainder of the week. No returned calls, no updates, no notification that they would be keeping the car over the weekend. Today, our car is finally ready, and not only did I have to wait 45 minutes for a returned phone call to book a Lyft so that I can come get the car, but then when I called back concerned about the ride not showing up for 30 minutes (which is a very long time for a Lyft) I was treated like I was an idiot and like it wasn’t their problem - directly from the Sales Director himself. I expressed my disappointment with the experience and said I didn’t think we would be coming back and he said “okay no problem” so clearly they do not care about their customers experiences. Don’t waste your time, there are too many other dealerships nearby to deal with this sort of treatment. More
Other Employees Tagged: Dave Frick, Chris Eader, Sargio DesDunes, Tim Robinson, Jim Redden, Mark Ahmad, Keith Carpenter, Barbara Jajonie , Kenia Chavez
November 14, 2021
I needed an oil change and my local dealer could not get my car in within a reasonable time. I scheduled with Lindsay Cadillac and they were able to accommodate me within a few days. Wasn’t sure what to exp my car in within a reasonable time. I scheduled with Lindsay Cadillac and they were able to accommodate me within a few days. Wasn’t sure what to expect but the Service Advisor Craig walked me through the whole process at this dealership. He was kind and professional. He kept me informed on the status of my vehicle which I appreciated because I was waiting. The customer waiting area was very comfortable and clean. The best surprise was when the mechanics were finished, my car was cleaned and vacuumed. This has never been done at the Waldorf service department. For the first time since I’ve owned my Cadillac, the guys who worked on my car even made sure the air pressures in the tires were equal!! Best service experience all around. I drove over an hour for this appointment and I just may continue because of the wonderful service by all. Thank you Lindsay Cadillac! More
August 24, 2021
Excellent customer service! Craig is always professional and honest. His knowledge is superb and his super nice. Love working with him !!! Top notch ! Elizabeth D and honest. His knowledge is superb and his super nice. Love working with him !!! Top notch ! Elizabeth D More