Courtney Goodgain
Courtney Goodgain at Arapahoe Kia
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Courtney Goodgain | Page 17

General Manager

Arapahoe Kia

9400 East Arapahoe Road
Greenwood, CO 80112

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4.7
252 Reviews
4.7

252 Reviews

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252 Reviews of Courtney Goodgain

March 23, 2024

Dealership Rating
Employee Rating

Prompt with car delivery. Thorough overview of the car features. Intro and tour of service area. Pleasant sales representatives. More

by KEHEITMANN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Morgann Hines

Mar 25, 2024

Arapahoe Kia responded

Thanks for the feedback! We're glad to know you appreciated our thoroughness and prompt service at Arapahoe KIA. Enjoy your new ride!

March 22, 2024

Dealership Rating
Employee Rating

Overall they're ok but need to pay proper attention on the customer needs and need to hire proper technicians More

by FAIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Morgann Hines

Mar 25, 2024

Arapahoe Kia responded

Thank you for the review. We appreciate your feedback and will certainly keep it in mind as we work to continually improve the service we provide to our valued customers. Please feel free to contact me directly if you have any additional questions or concerns. Respectfully, Morgann Hines - Customer Relations Manager - 3038742522

March 21, 2024

Dealership Rating
Employee Rating

I dropped my car off before 8am. called at 1pm was told they did the brakes but still needed to do recalls.I came by at 2ish and asked how far along they were.They did not even start More

by JOSHGUERIN63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 22, 2024

Arapahoe Kia responded

Josh, thank you for the review. It's important that we provide all our customers with accurate information and timely service, so it's disappointing to hear about this experience. We appreciate your feedback and will utilize it to help improve our service & processes moving forward. If you'd like to discuss the situation further, please feel free to contact me directly at your earliest convenience. Respectfully, Morgann Hines - Customer Relations Manager - 3038742522

March 20, 2024

Dealership Rating
Employee Rating

Real professionals at Arapahoe Kia. No hassle, no hustle. Would definitely recommend. Shout out to Chelsea, she did it right! More

by KPRICE5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Morgann Hines , Chelsea Lasley

Mar 21, 2024

Arapahoe Kia responded

Hi K Price! We're glad to know that you had a hassle-free experience at Arapahoe KIA! Your recommendation means the world to us. We'll make sure Chelsea hears about your positive feedback, too. Thanks for choosing us!

March 20, 2024

Dealership Rating
Employee Rating

Everyone there was so nice and helpful. We will continue to buy cars from them in the future. More

by FIELDINGFAMILY42719
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Morgann Hines , Sean Kindle

Mar 20, 2024

Arapahoe Kia responded

Thank you for giving our Arapahoe KIA team an opportunity to earn your business! We appreciate your kind review and look forward to working with you again in the future!

March 19, 2024

Dealership Rating
Employee Rating

The sales manager Josh was great to work with. He understood our wants and worked to make it happen. He was very reasonable in addressing our car purchase. More

by RKINSCH46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Morgann Hines

Mar 20, 2024

Arapahoe Kia responded

Hi R Kinsch! It's great to know that Josh was able to assist you effectively with your car purchase at Arapahoe KIA. We appreciate the positive feedback! Thank you for your business!

March 17, 2024

Dealership Rating
Employee Rating

Problem could have been fixed without having to make a second visit by dealer saying they didn’t have the software at the time. Instead they tried to make me the expert repair technician by giving me a we More

by JM88012
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgann Hines

Mar 18, 2024

Arapahoe Kia responded

We're disappointed to learn about the inconvenience you experienced during your recent visit. We always aim for seamless service, and we apologize if this wasn't met in your case. Your feedback is valuable and will help us improve our customer experience moving forward. Respectfully, Morgann Hines - Customer Relations Manager - 3038742522

March 16, 2024

Dealership Rating
Employee Rating

I needed an oil change and diagnostics done for an issue I was having with my blind spot sensors. I was able to get my oil changed, tires rotated and sensors fixed in a timely fashion. I was able to work wh More

by jcobb92405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgann Hines

Mar 18, 2024

Arapahoe Kia responded

It's great to know that you had a positive experience at Arapahoe KIA. We're glad we could provide the services you needed in a timely manner and that our waiting area met your needs. Thanks for choosing us!

March 15, 2024

Dealership Rating
Employee Rating

I appreciate the expertise and advice that was given to me. Thank you for the great customer service. More

by JRODRIGUEZBRACEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgann Hines

Mar 18, 2024

Arapahoe Kia responded

Hi J Rodriguez! We're glad you had a positive experience with our team at Arapahoe KIA. Thanks for the review and your appreciation of our customer service! We'll see you next time!

March 13, 2024

Dealership Rating
Employee Rating

Mark G was very helpful and answered all of my questions. He was very helpful in making sure that my car was fixed in a timely manner. I did not work directly with Courtney or Morgann, the people listed th More

by MELISSAMayl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgann Hines , Mark G

Mar 14, 2024

Arapahoe Kia responded

Melissa, we're glad to know that Mark was able to assist you effectively at Arapahoe KIA. We appreciate your feedback and are here if you need any further assistance!

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