"Very good, salesman took the extra time when I was taking..."
Very good, salesman took the extra time when I was taking ownership to explain all the options on the Ford. Made sure the truck was clean, full of gas and I had manual and both keys
"Best place in town for all your service work,good people,..."
Best place in town for all your service work,good people, the service is fast and efficient, I wouldn't go to any other place to get my work done on my truck
"Jenna Larsen is the reason I bought my vehicle here. She..."
- Dog lover
Jenna Larsen is the reason I bought my vehicle here. She is the most helpful and courteous . Her knowledge and expertise is why she is a valuable employee. Her fellow workers are awesome as well. Definitely recommend this dealership
"Was a pleasure dealing with Vlad and Cory on my trade in..."
- M Holowaty
Was a pleasure dealing with Vlad and Cory on my trade in and purchase. Both were great through the entire process and I am completely satisfied with the experience and the deal. Also Carolynne did a great job with the financing. Would highly recommend to anyone.
"Best place to get a vehicle worked on ,reasonable prices,..."
Best place to get a vehicle worked on ,reasonable prices, good mechanics, and the costumers service is very awesome. I would recommend this place to anyone. Best dealership in red deer
"Good service. Friendly.awesome job.nice and good..."
Good service. Friendly.awesome job.nice and good employee.good warranty for my truck. Good quality. Checking all the time evrytime something happen to my truck
"Garland is a good salesman, as he works hard to get you..."
Garland is a good salesman, as he works hard to get you the best deal,
on the other hand Cory works against you and tries to give you
the least amount for your trade, so he can sell your trade for a huge profit.
No consideration for the customer if they are a senior living on a fixed income
or are dealing with a family loss. Vehicle purchased had many rock chips in the front, but was dirty when inspected, also oil level was more than 1/2 a liter overfull, engine compartment was never washed , mud and dirt. I usually never buy a vehicle in Red Deer, and now I now why, as the dealers seem to not care about customers concerns, as they are there only to make money.
I am not impressed with dealing with this dealer,
"The sales department does not delighted me at all. The..."
The sales department does not delighted me at all. The service department is exactly the opposite. They are very friendly and do everything for you to keep you satisfied. The best thing you can do, buy your vehicle somewhere else and then bring it to them for service.
"Issues were resolved in the interested of customer"
After having some issues with the sales person and Salesmanager Cory Ballek about undisclosed fees (if you decline the membership program you have to pay 600$ in administration fees which should be disclosed but wasn't)
I was contacted by Kelly Grant who did his best to resolve the issue and was friendly and helpful and finally able to resolve the issue. They held true to their promise of customer satisfaction!
"Very good service."
- Red Bandit
I was not impressed with a couple who came in with two very large dogs and just assumed that everyone would be fine with it but I was not. They complained and the service manager seated them in a separate area. Thank you so much. In time of COVID 19, animals may transit the disease as well as humans and should not be out in such a public place. One of them could easily have stayed home with the dogs as neither of them could control the dogs.