"Purchase of a new vehicle "
I had a wonderfull experience buying a new vehicle today. Lilly Uytendaele was very helpful in helping me find my new vehicle, she showed me some on the lot, but deep down she new the one i wanted, and thats the one i ended up getting. We had a good long test drive and she even filled the tank. Gislaine was very helpful in financing and was very personable. They answered all my questions and concerns and made my experience very pleasant. Thanks team Ford
Everyone was great.. helpful. Helped me find the truck I was looking for. For a great price. Not overly pushy. Tej was great and patient
"Worst experience ever"
- Angry and disgusted
EXTEAMLY rushed,truck was pushed on me before i knew what was happening. I thought I was test driving the truck while the delivery guy believed I was leasing. There was absolutely no discussion over price of the vehicle, rate being charged, the fact that I am GST exempt and he lied about the payments. After purchase service if even worse... To this date I have received only one call back the day I signed. I was completely disgusted by the way the salesman spoke to me, like I was dumb and didn't know anyting, kinda like how women were portraid in the 40s and 50s. My questions were answered with "everything will be explained in the package you get in the mail" I'd like to know what package he was talkin about because I haven't gotten anything in the mail..My concerns about mileage and the lease were brushed aside with it doesnt matter anyway if you don't keep the truck. I think his name was Cody but im not positive because he was only 1 of 4 people i interacted with... These people didn't care about me or my needs as a customer. I am so bothered by my experience with team Ford I don't want to take my truck back drop it off and go buy a Dodge, Dodge was a lot more better to me than team ford ever was....Dodge was also willing to give me 0% interest on a financed vehicle not a xxxx lease cuz I didn't want to lease to begin with. I have discussed my concerns with ford financing and I've sent three emails off to Goauto. CA that is where this all got started one inquiry application and from that I got this horrible experience and my credit was deemed 100 points because of 11 hard credit inquiries.
"Great Experience "
I went in after getting a phone call from your dealership and I dealt with Corie and Lilly and Danny. They were all great to deal with and made the experience a pleasant one.
Other Employees Tagged:
, Danny Onaissi
- It Happens
Went to Team. Jabz and the team were amazing. The mangers and everyone. Bought 3 trucks there and will continue to and refer everyone i know
"Great Service! "
I bought a new Ford Explorer. Jeff Presant was extremely helpful and knowledgeable. The whole buying experience was easy and the service was great from the sales staff to management to finance.
We went there unsure to trade in our vehicle but we came out very happy and contented with our new F-150 truck.Trace was simply amazing along with Corey the manager, both understands your wants with in the family’s budget??
It was all quick and painless even with having to dealer transfer a vehicle all went very well. Tej was a big help through the whole process.
"Easy and Painless"
Tej was my salesman. He was awesome! We had shopped online and found the vehicle we wanted in a different city but still at a Go Auto location. As we were unsure if the vehicle was going to suit us we came in to test drive a similar vehicle at Team Ford before we were going to travel to purchase that one. Tej assured us that he could transfer that vehicle, and boy! Did he deliver! After discussing our options (finding him very honest and personable) we test drove the vehicle they had on the lot agreed that we wanted it, but the one we had already picked out (I preferred the colour of the other one). He had it in the next day, I was able to sign and take it home that day too! A totally unexpected and pleasant surprise!
Overall my experience was quick and painless! I appreciate Tej and the finance team who were very upfront and worked to get me sorted and in my vehicle so quickly! 10/10 would recommend Tej to anyone buying a vehicle.
"Good experience "
I got my new F-150 from team ford and the experience was very good.
Pi and corey gave me the best price possible and were very helpful