"Great time with Ken!"
Very professional and funny at the same time.
Worked with me to find the best car for me and was very courteous and timely.
Only thing I would mention would be for a potential face lift of your location on Plains with lesser value cars.
I was at both and the location with cars $13 000 and over was much nicer and cleaner.
Just because I may not be spending as much doesn’t mean the location should suffer in its cleanliness/decor.
other than that both Ken and Connie were amazing and super friendly.
"Friendly and knowledgeable"
- Brad N
They went above and beyond our requests on the vehicle we purchased. Ken answered all questions and set us up with the vehicle by the end of the week!
- Ann H
Our sales rep. Pete was very open and honest regarding the many vehicles we looked at. Heprovided all available info needed to make a wise car purchase. I appreciated their attention to details like getting tree sap off front hood. The brakes needed attention and they replaced both front & back brakes. Very happy with their service and my car.
"Satisfied first time buyer"
Came to JP for my first ever car. Had shopped around online a bit first and ended up with JP because of the selection and the competitive pricing. Sales person was knowledgeable and not pushy. Seemed to just want me to find the right car. Pleasant experience all the way through from sales, to the help with the finances (5 star job by Connie), to the delivery. See you all again next time I need a car.
I was greeted promptly by a sales rep when I first drove onto the lot. He was very helpful in me locating the SUV I was interested in and had seen on the JPMOTORS web site . He took the time to show me all the features on the SUV I wanted .We went for a test drive and I was ready to purchase. At no times was he pushy. However he was without any enthusiasim and talked very little or tried in anyway to engage in conversation more machine like without any emotions .
When it came time to sit down with the Finance person Connie Taylor she was great, explained everything in detail, was engaging in conversation.Made you feel very comfortable.A great experience .
"Don't buy from JP Motors "
- Pissed off
This is my second review got in my car Friday morning August 30 / 2019 turned it on gas said no gas but it was full engine light was on so I drove to JP Motors walk in show room Talk to very rude older man then asked that man if Larry Pattinson was the owner but he would not reply to me then talk to a manager who is rude also he told me to just drive my car with the engine light on I said no he wouldn't give me a loaner car to use he said his wife has been driving with her engine light on for a couple of years I was so glad when another man walked over to my car and gave me his business card and said he heard everything the manager said if needed he will step forward as witness ,this whole experience has been an on going nightmare I'm a senior who is in remission I really don't need this nightmare , but I'm also someone who fights for her right away
"Easy to buy"
Made my purchase easy. I was a first time buyer, Thomas helped me find my first car and I fell in love with it. Although the car had a couple minor problems after I took it off the lot. The service centre had no problem fixing them.
"Service beyond expectations"
- July 31AudiA4Purchase
Jim Glenn and Connie Taylor made the purchase of my new car enjoyable and flawless. They are kind, caring and knowledgeable employees. I thought customer service at the calibre that I experienced today at JP Motors did not exist anymore. These employees are professional, the price was fair, the service impeccable. This is my second purchase and trade-in experience and was even more pleased this time than the first (the first was a Lexus trade-in and Porsche purchase, the second was a Porsche trade-in and Audi purchase). I couldn't ever see myself purchasing from any other car dealer. Thank you again for making something that can be so daunting, easy.
"5 star experience! "
When searching for dealerships in my area, I kept on coming back to the JP motors website. They had amazing offers so I decided to book a test drive. Our salesperson was Dave, who made searching for a car in my price range and style incredibly easy. Right after my test drive I decided this was the place to go! Connie set me up with an amazing financing plan and set me up with the best options within my budget. Keith was also an amazing help going over the final details and sending me away with my new car. Thanks JP motors, I would definitely recommend this Dealership to anyone looking to buy a car.
"Excellent friendly service and honest!"
Excellent friendly service and honest!
Connie, Keith and Stephen were friendly honest and very hard-working!
They all went above and beyond to help me make my purchase!