Collin Romer
Collin Romer at Dana Ford Lincoln

Collin Romer | Page 63

Service Advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
669 Reviews
4.8

669 Reviews

Write a Review

669 Reviews of Collin Romer

August 07, 2021

Dealership Rating
Employee Rating

I love the friendliness of some of I love the location and the friendliness of some of the guys over there I love this dealership it's a shame they stop making the fusion More

by jrc10309
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 09, 2021

Dana Ford Lincoln responded

We're so glad you love visiting the Dana Ford team! Thanks so much for the awesome five-star review and continued support!

August 06, 2021

Dealership Rating
Employee Rating

When you have a appointment for tail lights you would thing that they would have ordered them before the appointment ahead of time and not have to wait for them to come in. More

by victorianbrothers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

August 02, 2021

Dealership Rating
Employee Rating

I was waiting for almost an hour without an update. Unprofessional staff, definitely not customer focused. Process for internal insurance approvals should not be a customers issues especially after an More

by joegabriel103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Hazem Radwan , Patrick Ciotola

Aug 05, 2021

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Aug 17, 2021

Dana Ford Lincoln responded

Joe, thank you again for taking the time to speak with me regarding your service issue. It was a pleasure speaking with you further about the experience you had at Dana Ford Lincoln, and I am glad that we were able to rectify the situation further. If there is anything that you ever need going forward please feel free to reach out to me directly anytime. Danielle ext. 298

July 30, 2021

Dealership Rating
Employee Rating

The dealership has good service and sales also Very knowledge on what they are doing and try to get you what you need very fast More

by porkypie63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Lynda Buttermark, Patrick Ciotola, Patricia Farag, Jasmine Jackson, Harley Schick

Aug 02, 2021

Dana Ford Lincoln responded

Thank you for your confidence in Dana Ford, and for your business. We are thankful to have you as a customer.

July 28, 2021

Dealership Rating
Employee Rating

Very attentive had everything I was looking for great sales staff Ryan peters was excellent in all he ‘a did for me when over all the options on the truck More

by glennta501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Ryan Peters , George Pierce

Jul 28, 2021

Dana Ford Lincoln responded

We appreciate you taking the time to share this awesome feedback about your experience with Ryan! Thanks for trusting Dana Ford with your business and please don't hesitate to reach out if there's anything else we can do for you!

July 28, 2021

Dealership Rating
Employee Rating

Dana Ford has 2 great service techs who help you with all your need Hasem Radeem and Collin don't know last name the best More

by Gleasonbus7561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan

Jul 28, 2021

Dana Ford Lincoln responded

Thank you for honoring Hasem and Collin! Our team appreciates your support! -Dana Ford

July 27, 2021

Dealership Rating
Employee Rating

Great prompt knowledgeable customer service -Understands Great prompt knowledgeable customer service - Understands car issues and addresses the problem - Convenient and comfortable waiting area for service More

by maryellenfx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan

Jul 28, 2021

Dana Ford Lincoln responded

Thank you for your review, MayEllen! We're so happy to hear that we provided you with an exceptional service appointment! We look forward to seeing you next time! -Dana Ford Team

July 26, 2021

Dealership Rating
Employee Rating

Love the customer service and they were so nice to me and they resolve all my issues and they treat me with respect and kindness More

by xiomara1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Katiey Choi, Patrick Ciotola, Patricia Farag, Jasmine Jackson, Harley Schick, Michael Varela

Jul 26, 2021

Dana Ford Lincoln responded

This is a fantastic review! Thanks from the entire team at Dana Ford!

July 15, 2021

Dealership Rating
Employee Rating

Always great service and great staff! Stress free! Always feel confident in the service my vehicle has received. Everyone is a pleasure to work with, from making the appointment to rolling out of the service More

by najch1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Hernandez,Loida

Jul 15, 2021

Dana Ford Lincoln responded

Thank you for taking the time to submit this amazing feedback. Glad to hear that you are consistently impressed with the service we offer here at Dana Ford!

July 01, 2021

Dealership Rating
Employee Rating

Excellent Service.. Very accommodating and A pleasure to do business with! More

by CDINI29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Varela

Jul 02, 2021

Dana Ford Lincoln responded

We're so glad our team made this a five-star experience! Thank you so much for being a valued Dana Ford customer! We'll see you at your next service visit!

Nov 24, 2021

CDINI29 responded

Always a Pleasure to do business with Dana Motors!😉

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