Drove over, was told 2 weeks for appointment and She
needed to call for an appointment. She called, was told first service appointment was 7 weeks away. What are we to do with no vehicle for 7 weeks?
needed to call for an appointment. She called, was told first service appointment was 7 weeks away. What are we to do with no vehicle for 7 weeks?
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by johnwierzbicki45
Verified Customer
Verified Customer
Sep 21, 2021 -
Dana Ford Lincoln responded
We understand your frustration and appreciate you bringing this information to our attention. It is never our intention to upset you and we hope we can have a chance to regain your confidence in us. Please don't hesitate to reach out if you're interested in discussing your experience further. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297
Service was Exceptional the staff worked with me every
step of the way made me feel like there was nothing wrong with my car Dana is a wonderful car dealership thank you guys
step of the way made me feel like there was nothing wrong with my car Dana is a wonderful car dealership thank you guys
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by Teerossi8
Verified Customer
Verified Customer
Sep 16, 2021 -
Dana Ford Lincoln responded
It was our pleasure! Thank you for trusting the Dana Ford team with your vehicle. We appreciate your support and hope we can be of service to you again in the future!
Dealership and waiting area was very clean. The service
manager Collin was prompt and courteous.
manager Collin was prompt and courteous.
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by dkadan3
Verified Customer
Verified Customer
Sep 14, 2021 -
Dana Ford Lincoln responded
Thank you for the fantastic review! We look forward to seeing you next time at Dana Ford!
You are greeted by a rep.who listens to you needs
,waiting area very comfortable and clean service fast and Complete
,waiting area very comfortable and clean service fast and Complete
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by RDSEE1
Verified Customer
Verified Customer
Sep 14, 2021 -
Dana Ford Lincoln responded
Thank you for the kind words! We look forward to seeing you next time at Dana Ford!
They got my oil changed and somehow got the hood open
which was hard to do, but I shouldn't have had to wait that long just to get it changed. At least they did a better job than Pep Boys did.
which was hard to do, but I shouldn't have had to wait that long just to get it changed. At least they did a better job than Pep Boys did.
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by BRIANGLAUB
Verified Customer
Verified Customer
Other Employees Tagged:
Hazem Radwan
, Lynda Buttermark, Isaiahs Cedeno-Ramirez, Patrick Ciotola, Patricia Farag, Jasmine Jackson, Kyung Park, Harley Schick
Sep 10, 2021 -
Dana Ford Lincoln responded
Thank you for the review and feedback. We appreciate your patience during your visit and hope you'll consider giving us a chance to do better in the future. Take care and thanks again!
I’ve been dealing with Dana over 25 years whether it’s
fir Sales or Service Dana is by far the best dealer. You are always treated like family by Professional, Courteous, Understanding and Knowledgeable S
fir Sales or Service Dana is by far the best dealer. You are always treated like family by Professional, Courteous, Understanding and Knowledgeable Staff.
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by Tonz & Marge
Verified Customer
Verified Customer
Aug 30, 2021 -
Dana Ford Lincoln responded
Your continued support and confidence in the Dana Ford team mean the world to us! Thank you so much for being part of our family for so long! We're looking forward to providing many more years of quality service to you!
Dana Ford Lincoln is great. The staff is knowledgeable
and friendly. I wouldn’t bring my Escape anywhere else. What more can I say. Bye
and friendly. I wouldn’t bring my Escape anywhere else. What more can I say. Bye
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by caohanach
Verified Customer
Verified Customer
Aug 30, 2021 -
Dana Ford Lincoln responded
We're so glad to hear this! Thank you for your confidence in the Dana Ford team! We'll see you next time!
Excellent and quick service. My issue was corrected. It
was a pleasure to be treated so nicely and the building itself was immaculate and very well maintained.
was a pleasure to be treated so nicely and the building itself was immaculate and very well maintained.
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by asusi1111
Verified Customer
Verified Customer
Aug 26, 2021 -
Dana Ford Lincoln responded
Wow, thank you so much for this wonderful feedback! It was a pleasure having you visit us here at Dana Ford and we hope we can be of service to you again in the future. Take care!
I work at Dana Ford Lincoln, my co workers are friendly,
I work at Dana Ford Lincoln, my co workers are friendly, The service was performed in a t.imely manner, I've been a customer since 1987, both in sale
I work at Dana Ford Lincoln, my co workers are friendly, The service was performed in a t.imely manner, I've been a customer since 1987, both in sales and service.
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by smichelotti
Verified Customer
Verified Customer
Other Employees Tagged:
Hazem Radwan
, Patricia Farag, Jasmine Jackson
Service Dept. needs to learn customer service etiquette!
Dealing with same issue for 2 months! Colin,Pat and Danielle B they never ever call back!
Dealing with same issue for 2 months! Colin,Pat and Danielle B they never ever call back!
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by may261979
Verified Customer
Verified Customer
Aug 16, 2021 -
Dana Ford Lincoln responded
We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297