Collin Romer
Collin Romer at Dana Ford Lincoln

Collin Romer | Page 52

Service Advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
669 Reviews
4.8

669 Reviews

Write a Review

669 Reviews of Collin Romer

March 23, 2022

Dealership Rating
Employee Rating

Service was done quickly and properly. The service was very pleasant. Requests all addressed. Satisfied. More

by DOMGIGLIO
Recommend Dealer
Yes
Mar 24, 2022

Dana Ford Lincoln responded

Thank you for coming to Dana Ford! We look forward to assisting you again!

March 22, 2022

Dealership Rating
Employee Rating

As always they are the best in the business. Everyone treats me like I’m the most important customer. Keep doing what you do. More

by hazman78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Keith Curran , Danielle Barbaria

Mar 23, 2022

Dana Ford Lincoln responded

Thank you for this fabulous feedback! We're honored to have you as a part of the Dana Ford family and look forward to your next visit!

March 22, 2022

Dealership Rating
Employee Rating

I am happy with Dana Ford's service, I thought the price was a little high for an oil change. More

by ELLERGEE712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo

Mar 23, 2022

Dana Ford Lincoln responded

We appreciate your honest feedback and five-star rating. We encourage you to check out our online service specials and reach out if you have any questions or concerns! Thank you! - Dana Ford

March 21, 2022

Dealership Rating
Employee Rating

Service was prompt, complete and courteous. Waiting room is spacious and comfortable and all service people were polite and smiling. More

by easyhellno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2022

Dana Ford Lincoln responded

Thank you for visiting our team here at Dana Ford! We appreciate your support and hope to see you again next time!

March 21, 2022

Dealership Rating
Employee Rating

Car left over 24 hours after appointment schedule and never looked at. We picked up vehicle to take it elsewhere More

by parksalesfireex
Recommend Dealer
No
Mar 21, 2022

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

March 20, 2022

Dealership Rating
Employee Rating

Friendly Service , Addressed my concern Clean waiting room fast service. Easy to make appointment. Short waiting time. More

by ammygolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2022

Dana Ford Lincoln responded

We are so proud to hear that you had such a great time working with our team at Dana Ford! Thank you very much.

March 17, 2022

Dealership Rating
Employee Rating

The staff in service department are very prompt and knowledgeable.They take the time to get whatever you need. More

by mistv182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2022

Dana Ford Lincoln responded

We appreciate your confidence in the Dana Ford service team! Thank you for the five-star review!

March 17, 2022

Dealership Rating
Employee Rating

Everyone at Dana is such a Pleasure to work with! !! Truly Professional Employees.. They take their customer concerns and needs and make it happen with such ease!! I’ve been a loyal customer for 25 yr More

by CDINI29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Diane Creazzo, Lori Allotta , Patrick Ciotola, Anthony Garrick, Felix Gonzalez, Danielle Morales, Harley Schick

Mar 17, 2022

Dana Ford Lincoln responded

Thank you! We're so happy to have you in the Dana Ford family! We'll see you next 25 years of five-star service!

Mar 18, 2022

CDINI29 responded

YOU ABSOLUTELY WILL!!😉

March 15, 2022

Dealership Rating
Employee Rating

The service was very good, the waiting time was okay, I am totally satisfied with the service. More

by drbasela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Diane Creazzo, Lori Allotta , Patrick Ciotola, Anthony Garrick, Felix Gonzalez, Danielle Morales, Harley Schick

Mar 16, 2022

Dana Ford Lincoln responded

We appreciate your awesome feedback! Thank you for leaving us your five-star review! - Dana Ford

March 15, 2022

Dealership Rating
Employee Rating

Quality work they always do a great job I never wait long everyone is kind and courteous and I love Dana Ford More

by MIKEYCASERTANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Hazem Radwan, Diane Creazzo, Lori Allotta , Patrick Ciotola, Anthony Garrick, Felix Gonzalez, Danielle Morales, Harley Schick

Mar 16, 2022

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

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