Collin Romer
Collin Romer at Dana Ford Lincoln

Collin Romer | Page 51

Service Advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
669 Reviews
4.8

669 Reviews

Write a Review

669 Reviews of Collin Romer

April 02, 2022

Dealership Rating
Employee Rating

Dana Lincoln has the best service department on the island … a high standard of quality and excellent workmanship… More

by vdolce22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Diane Creazzo, Lori Allotta , Anthony Garrick, Felix Gonzalez, Danielle Morales, Harley Schick

Apr 05, 2022

Dana Ford Lincoln responded

Thank you so much for the kind review! We're grateful for your confidence in the Dana Ford team and look forward to your next visit!

March 30, 2022

Dealership Rating
Employee Rating

Service adviser was fantastic! Car was cleaned. Waiting on parts for further repairs Thank you More

by deteskey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Garrick

Mar 31, 2022

Dana Ford Lincoln responded

Thank you for your 5-stars! We look forward to seeing you next time at Dana Ford Service Center!

March 30, 2022

Dealership Rating
Employee Rating

Always a great experience dealing with Dana Service Department. Highly recommend them for all your repairs! More

by Romer4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Keith Curran , Danielle Barbaria, Lynda Buttermark, Anthony Garrick, Felix Gonzalez

Mar 31, 2022

Dana Ford Lincoln responded

Thank you for taking the time to share your experience working with our team at Dana Ford Service Department! See you next time!

March 30, 2022

Dealership Rating
Employee Rating

Sales wise they are easy to deal with. Service wise they suck xxx. You wait atleast a month for an appointment only to get there and find out it will still be days before they even look at More

by btk22279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Hazem Radwan, Diane Creazzo, Lori Allotta , Anthony Garrick, Felix Gonzalez, Danielle Morales, Harley Schick

Mar 30, 2022

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Mar 31, 2022

btk22279 responded

Too little too late. You didn't care to handle this issue properly until I posted a complaint. I found another Ford dealership with superior customer service. They explain the waiting process better and offer a loaner car. If you were really concerned you would have returned the message I left with the front desk at your dealership.

March 30, 2022

Dealership Rating
Employee Rating

Very friendly people. Very easy to make an appointment. Vehicle always repaired right the first time. More

by miketroise42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2022

Dana Ford Lincoln responded

Thank you for your confidence in the Dana Ford team! We appreciate your support and look forward to your next visit with us!

March 29, 2022

Dealership Rating
Employee Rating

Excellent service from dana ford 5 stars recommended anyone who order any cars from them and services More

by littojay6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Ryan Peters, Diane Creazzo, Lori Allotta , Anthony Garrick, Felix Gonzalez, Danielle Morales, Harley Schick

Mar 29, 2022

Dana Ford Lincoln responded

Thank you for the kind review! It means a lot to hear that we earned your five-star rating and we look forward to seeing you again next time here at Dana Ford!

March 28, 2022

Dealership Rating
Employee Rating

It took many weeks to get my car repaired - the sunroof was leaking. At first I was told that it needed maintenance but it leaked a week after the maintenance. The first 2 weeks there was no loaner car ava More

by ROCHELLEMALTZ
Recommend Dealer
No
Mar 29, 2022

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

March 28, 2022

Dealership Rating
Employee Rating

Got my car back to me quick. Took me in when no appointments were available bc it was a safety issue More

by Alx1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Diane Creazzo, Lori Allotta , Amanda Anderson, Anthony Garrick, Felix Gonzalez, Theresa McMahon, Danielle Morales, Harley Schick

Mar 29, 2022

Dana Ford Lincoln responded

We're so glad we were able to assist you! Thanks for visiting Dana Ford and please don't hesitate to reach out if we can be of service again in the future!

March 28, 2022

Dealership Rating
Employee Rating

Service was great from start to finish. Highly recommend Dana Ford for all service needs. More

by christinacirillo810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2022

Dana Ford Lincoln responded

Thank you for the excellent review of Dana Ford! We appreciate your recommendation and look forward to seeing you next time!

March 26, 2022

Dealership Rating
Employee Rating

Brought my '21 Explorer in for 1st service, was in n out quickly! Everything went smoothly, couldn't ask for more! More

by JOEYNUMB69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan

Mar 28, 2022

Dana Ford Lincoln responded

Hi Joey, thank you for your kind review! We're happy that we got your vehicle back on the road! See you at your next appointment! -Dana Ford

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