Collin Romer
Collin Romer at Dana Ford Lincoln

Collin Romer | Page 34

Service Advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
669 Reviews
4.8

669 Reviews

Write a Review

669 Reviews of Collin Romer

August 26, 2023

Dealership Rating
Employee Rating

They did some warranty work on my truck fixed all the issues on time. And a complimentary gave me a car while my truck was being fixed love it 😀. More

by Abe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Mike the mechanic

Aug 29, 2023

Dana Ford Lincoln responded

Hi Abe, We're glad to know that our team at Dana Ford was able to help with your truck's warranty work and provide a loaner car. Thanks for the positive feedback!

August 24, 2023

Dealership Rating
Employee Rating

Excellent dealership phenomenal service would recommend to anybody. A very courteous and professional. And absolute godsend. More

by BOBBYFRMNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cognetta, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera, Diana Latella , Eric Iwulski, Arianna Keegan, John Lomando

Aug 24, 2023

Dana Ford Lincoln responded

Hey Bobby, thank you for the 5-star rating! We're happy to know you had a phenomenal service experience at Dana Ford. We appreciate your recommendation and see you again! Have a great ride!

August 20, 2023

Dealership Rating
Employee Rating

Dana ford is the best place, comfortable dealer nice people on staten island NY R 440 More

by JUANDIEREYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Irma Jace

Aug 22, 2023

Dana Ford Lincoln responded

Hey Juan, we appreciate your positive feedback and shoutout to our team at Dana Ford! We hope to serve you again in the future. Safe travels!

August 19, 2023

Dealership Rating
Employee Rating

I have been with this dealership since 2013 it’s been great they are very helpful and honest dealership and I would recommend them to all More

by 1326sport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra, Ralph Sibbio, Shawn Ortiz, Hazem Radwan, Joseph Castera , Brieann Driscoll, Eric Iwulski, John Lomando, Steve Riccardone

Aug 22, 2023

Dana Ford Lincoln responded

We're delighted to know you've had a great experience with us since 2013 at Dana Ford! Your recommendation means the world to us. Thank you for your continued support and trust in our dealership!

August 13, 2023

Dealership Rating
Employee Rating

Retainer for Lincoln is full of scams I came and I brought my truck and I had to bring my truck back the next day because of the will alignment and it was certified pre-owned then on top of that I cam More

by seanjennings.sdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 14, 2023

Dana Ford Lincoln responded

Thank you for the review, Sean. I'm sorry to hear about the issues you're experiencing with your vehicle and would like the opportunity to discuss the situation with you directly in order to find an appropriate resolution. When you have a moment, would you please contact me directly? Thanks again, Keith Curran - Service Director - 718-983-8700 ext 297

August 08, 2023

Dealership Rating

A good service advisor, but maybe take care of my warranty a littble bit please? I had ordered my warranty parts since Sept 2022, it has been a year. Everytime I called in for updates, receptionist a More

by ericbdayistoday
Sales Price Transparency
Recommend Dealer
No
Aug 09, 2023

Dana Ford Lincoln responded

We're sorry to learn about your experience with the warranty parts and communication. We strive for excellent customer service both pre- and post-sale, so it's disappointing to know we've fallen short in this instance. I'd like to personally assist you with this matter - please reach out at your earliest convenience. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

August 02, 2023

Dealership Rating
Employee Rating

The sales man was good and they honor the warranty. Very happy with how they stand by the word with the warranty for the car. More

by geech3000123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera, Diana Latella , Eric Iwulski, Arianna Keegan, John Lomando

Aug 02, 2023

Dana Ford Lincoln responded

Thanks for the positive review! We're glad to know you had a positive experience with our sales team and appreciated the warranty on your car at Dana Ford!

July 16, 2023

Dealership Rating
Employee Rating

I came for an inspection, and I was expecting to wait some time. To my surprise it was fairly quick, Colin was my advisor and he got me in and out ! Will definitely come back for future service . More

by FORD1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan

Jul 18, 2023

Dana Ford Lincoln responded

Thank you for the great review! We're pleased to hear that Colin provided you with quick and efficient service during your inspection. We appreciate your business and look forward to serving you again in the future here at Dana Ford!

July 12, 2023

Dealership Rating
Employee Rating

Great customer service Preformed work on time and delivered the car like new My ford rewards cover all charges More

by Schiffmill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2023

Dana Ford Lincoln responded

Thank you for the great review! We're happy to hear that you had a positive experience with our customer service and that your car was returned in excellent condition. We appreciate your loyalty. Drive safely!- The Dana Ford Team

July 09, 2023

Dealership Rating
Employee Rating

Place was clean, coffee provided and all questions were addressed! The bathroom was also well maintained! More

by nerored02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Curran, Irma Jace , Neil Barrow

Jul 11, 2023

Dana Ford Lincoln responded

Thank you for the positive review! We're glad to hear that your experience at Dana Ford was pleasant and that our team took care of all your questions. We appreciate your feedback and hope to see you again in the future!

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