Collin Romer | Page 34
Service Advisor
Dana Ford Lincoln
266 West Service Rd.
Staten Island, NY 10314
669 Reviews
Write a Review669 Reviews of Collin Romer
August 26, 2023
They did some warranty work on my truck fixed all the issues on time. And a complimentary gave me a car while my truck was being fixed love it 😀. issues on time. And a complimentary gave me a car while my truck was being fixed love it 😀. More
Other Employees Tagged: Hazem Radwan , Mike the mechanic
August 24, 2023
Excellent dealership phenomenal service would recommend to anybody. A very courteous and professional. And absolute godsend. to anybody. A very courteous and professional. And absolute godsend. More
Other Employees Tagged: Jesse Cognetta, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera, Diana Latella , Eric Iwulski, Arianna Keegan, John Lomando
August 19, 2023
I have been with this dealership since 2013 it’s been great they are very helpful and honest dealership and I would recommend them to all great they are very helpful and honest dealership and I would recommend them to all More
Other Employees Tagged: Frank Sinatra, Ralph Sibbio, Shawn Ortiz, Hazem Radwan, Joseph Castera , Brieann Driscoll, Eric Iwulski, John Lomando, Steve Riccardone
August 13, 2023
Retainer for Lincoln is full of scams I came and I brought my truck and I had to bring my truck back the next day because of the will alignment and it was certified pre-owned then on top of that I cam brought my truck and I had to bring my truck back the next day because of the will alignment and it was certified pre-owned then on top of that I came back the next week after that because my brakes were squeaking and I was told that I had to get the brakes replaced because they were ain't out they were rotted out so basically I was sold the car that had no freaking prior checking to it and then when I asked to see the guy that sold me the car they said that they fired him and I was so by another employee that he wasn't even supposed to sell me that car off that side of the lot then I come back almost every month with it's always something wrong with my truck. Basically I have had my car in Ford being worked on longer than I was able to drive it on for these two years. Then I brought a new battery from AutoZone with my lifetime warranty right before I took my car into Ford because it wouldn't start so when my car comes back the battery is all corroded and everything so I go to take my battery back to get my exchange battery and when they check the serial numbers they said that this wasn't the battery that I purchased and it didn't match so I know right then. This last time was even worse I got my car fixed and not even all the way fixed and I had to pay out 1,200 for the brakes again. So when I got my car back I'm noticing that the next day my horn is not working mind you I take pictures of everything is under the hood of my car I can know what is what so I lift it up and I look at my fuse box and what do you know Ford has taken nine of my fevers out and my fuses that I really need. I hate that I brought my car from there and the first place I should have went to the Carfax and I should have just brought my car instead of doing this and now I'm stuck with hanging over $600 miles for my car on top of that another $300 for full insurance coverage. They scam me for 2years now!!! More
Other Employees Tagged: Jeff Beyer, Jesse Cognetta, Frank Sinatra, Shawn Ortiz, Chris Cognetta, Hazem Radwan, Jessica Barbaria, Joseph Castera , Danielle Barbaria
August 08, 2023
A good service advisor, but maybe take care of my warranty a littble bit please? I had ordered my warranty parts since Sept 2022, it has been a year. Everytime I called in for updates, receptionist a warranty a littble bit please? I had ordered my warranty parts since Sept 2022, it has been a year. Everytime I called in for updates, receptionist always say he was busy with other customers. I couldnt even get his email neither. 100% PRE sale service, what else can i say? More
August 02, 2023
The sales man was good and they honor the warranty. Very happy with how they stand by the word with the warranty for the car. Very happy with how they stand by the word with the warranty for the car. More
Other Employees Tagged: Hazem Radwan, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera, Diana Latella , Eric Iwulski, Arianna Keegan, John Lomando
July 16, 2023
I came for an inspection, and I was expecting to wait some time. To my surprise it was fairly quick, Colin was my advisor and he got me in and out ! Will definitely come back for future service . some time. To my surprise it was fairly quick, Colin was my advisor and he got me in and out ! Will definitely come back for future service . More
Other Employees Tagged: Hazem Radwan
July 09, 2023
Place was clean, coffee provided and all questions were addressed! The bathroom was also well maintained! addressed! The bathroom was also well maintained! More
Other Employees Tagged: Keith Curran, Irma Jace , Neil Barrow
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