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2261 Reviews of Colin Simmons
December 28, 2018
the worst service manager I ever met! your service manager is very rude! I filled a complaint with hyundai and I wanted to talk to ther owner and the sales manager called me and nothing wa your service manager is very rude! I filled a complaint with hyundai and I wanted to talk to ther owner and the sales manager called me and nothing was done. and to top it off my check engine light came on again. I took it to another dealership. I will never come back there again! what you could do is make Colin your service manager! He knows how to deal with people and he diffused the situation and he made sure that I was taken care of. also check your video footage of the day I wad there and you can set how awful your manager treated me! I would not want that person representing my company. I Errol also let everyone I know beware of your service manager! More
by DEBFERRARI
Verified CustomerOther Employees Tagged: Mike Majchrowicz, Jose in sales drive me to get my driver licenses dgbgd he was great
December 27, 2018
Delay Delay Delay Had an appointment for mud guards which where to be installed at my previous appointment, however, they were not available. I set another appointment Had an appointment for mud guards which where to be installed at my previous appointment, however, they were not available. I set another appointment once I received a call they were available. My vehicle was brought out to me 2 hours after I arrived and myself and the service representative Collin did not see where anything was done to the vehicle. Later we found out the service technician put on a deflector instead of the mud guards. Collin was very apologetic and said he would get the mud guards put on asap. After another hour and a half the vehicle was brought out with both front and rear mud guards and I had to pay $116! It took over 3 hours to get mud guards installed when I had an appointment! I do have to say Collin did an excellent job of talking me down and if not for him I would not be a Family Hyundai customer. When I asked the managers in the offices all they had to say is service was closed the last 2 days and they're backed up and just be patient. Thanks management at Family Hyundai. More
by Rosse742
December 27, 2018
Great help Colin helped get my car repaired quickly and explained the work that went into the vehicle really well. It’s always a pleasure working with him. Colin helped get my car repaired quickly and explained the work that went into the vehicle really well. It’s always a pleasure working with him. More
by justgotwicked22
December 25, 2018
Friendly & fast It was the weekend before Christmas 2018. I was there for an annual oil change and tire rotation. Being a caregiver for two elderly parents they finis It was the weekend before Christmas 2018. I was there for an annual oil change and tire rotation. Being a caregiver for two elderly parents they finished quicker than I thought . I had to get home to make sure the coverage for my parents got home in time. It was only a matter of time before Bill Stechly callled my name and said "All done!". More
by ASVRCEK
Other Employees Tagged: Al Pellizzeri , Bill, Stechly
December 22, 2018
They let me sleep I was overdue on my oil change and raced out to get it done right after working 13 hours. Colin wanted to let me sleep but it was almost impossible. A I was overdue on my oil change and raced out to get it done right after working 13 hours. Colin wanted to let me sleep but it was almost impossible. Anywho, thank you for your courtesy and concern. I made it home in one piece. Happy Holidays! More
by CSELLE2
December 22, 2018
It was time for my oil change. I like to come because every 3rd oil change is free. Colin also took the time to review what I needed to have done for my 60,000 mile service. I appr I like to come because every 3rd oil change is free. Colin also took the time to review what I needed to have done for my 60,000 mile service. I appreciate that my car is washed with each service. Everyone is always kind. More
by AJAKZSTEVENS
December 19, 2018
Here you go Excellent service as always and I feel comfortable bringing my car there, a big plus. Colin Simmons is a friendly and high energy guy who inspires con Excellent service as always and I feel comfortable bringing my car there, a big plus. Colin Simmons is a friendly and high energy guy who inspires confidence and No BS. I waited and there was free bagels and coffee and free burgers from a lunch wagon out front. I guess they do the free lunch occasionally from what I heard. More
by Elantra 13
December 19, 2018
Took a little longer than expected! I was told and hour and a half wait time, however, it was closer to 3 and a half. Other than that everything else was great! I was told and hour and a half wait time, however, it was closer to 3 and a half. Other than that everything else was great! More
by Meechiesmom12
December 19, 2018
Always great Colin is always great and helpful. He makes me smile every time I am there. He isn't always great about answering any questions I have. Colin is always great and helpful. He makes me smile every time I am there. He isn't always great about answering any questions I have. More
by cwallace618
December 18, 2018
Good service and fast Good service and fast service good price! And good location for me clean shop lison to my complains and work with me and good customer service. Good service and fast service good price! And good location for me clean shop lison to my complains and work with me and good customer service. More
by NEWBLACK1
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