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Colby Fiedler
39 Reviews
I was originally was in the restaurant industry for 9 years and 6 years in JFK at a steakhouse called Bobby Vans. I developed a love for serving people & customer service through my years. I became a certified trainer & had a lot of success in building up the team over the years. During the shutdowns, I lost my job and was confused on what to do next. I found my self in a smaller personal car store named "Toyota of Massapequa" I had no car knowledge experience and was not a "car guy" at all. The first 4 months was difficult /overwhelming. I almost gave up several times. It didn't click until I realized that serving tables in a restaurant & helping clients find a new car are a lot more similar than one would think! I would always tell my on coming staff that " anybody can eat anywhere but what's going to make them come back to you? It's going to your deep knowledge of the menu & the experience you give" I pride myself on my Toyota product knowledge & giving a great experience.
Read more39 Reviews
Write a ReviewDealership Experience
3 yrs, 11 mos
Industry Experience
3 yrs, 11 mos
Specialties & Trainings
Hybrid Vehicles
General Toyota Product Knowledge
Languages Spoken
English
Employee Video
39 Reviews of Colby Fiedler
November 30, 2023
I found Colby very pleasant, energetic and highly cooperative person. It was wonderful to deal with him. cooperative person. It was wonderful to deal with him. More
by checkersli
Other Employees Tagged: Ali Shazada
Helpful 
November 28, 2023
Recently purchased a new vehicle from Colby Fielder at Toyota of Massapequa. He's an excellent salesman, he opened the door for us as we first walked into the showroom, and took the time to get to know me Toyota of Massapequa. He's an excellent salesman, he opened the door for us as we first walked into the showroom, and took the time to get to know me and my needs. Over a few hours, we test drove 3 separate vehicles, and Colby ultimately sold me a beautiful 4Runner at a very fair price, working with my budget. His manager Danny was also great, once again taking time to get to know me before and while we talked numbers. This was my first time buying a new vehicle. I shopped around at a few dealerships, but the level of customer service from Colby and everyone I interacted with at Toyota of Massapequa stood above the rest. I'm very happy that I was able to give them my business. More
by mamalone200
Other Employees Tagged: Danny
November 16, 2023
Mr. Colby was amazing. We finally purchased the best car among our budget through his help. Without his suggestions, I'm still driving a old car..... So the overall, we have best experience with their servi among our budget through his help. Without his suggestions, I'm still driving a old car..... So the overall, we have best experience with their service. More
by kana4130
November 03, 2023
Three words: competent, reasonable, and respectable. When you hear those words, only one sales consultant comes to mind: Colby Fiedler. Years ago, when my wife and I were shopping around for a new vehi When you hear those words, only one sales consultant comes to mind: Colby Fiedler. Years ago, when my wife and I were shopping around for a new vehicle, this man came to us not just to sale a car but assisted us by being patient while we look at each vehicle of interest, providing recommendations on what vehicles features we are looking for; especially when comes to space and safety, and giving reasonable monthly payment plans that best fits our budget. But what is most important is that he make sure that we are satisfied towards the end of the sale. Based on what we have experience years ago, we are still getting the same treatment again. Thanks to Mr. Fiedler's professionalism, we always ask the front desk for him when comes to car shopping. Thank you again, Colby, for helping us getting a new vehicle and hopefully your continuous and effective civility, we can come again for another. If anyone is shopping around for a new vehicle, especially for Toyota, I will recommend you. Keep up the good work. More
by jeffkurian84
October 07, 2023
This dealership is a great place to service my RAV4. The staff is incredibly kind. Colby, Shanea, and Hassan were sweet . The staff is incredibly kind. Colby, Shanea, and Hassan were sweet . More
by minaspelegrinis
Other Employees Tagged: Carlos Andujar , Shanea , Hassan
October 07, 2023
Could not be happier with my purchase of the 2023 Corolla Cross Hybrid SE. Colby went above and beyond every step of the way to get me the exact car I wanted. He was super communicative and incredibly unders Cross Hybrid SE. Colby went above and beyond every step of the way to get me the exact car I wanted. He was super communicative and incredibly understanding and helpful, answering all of my questions in detail. He making sure I was 100% comfortable with my purchase and satisfied with pricing, trim, etc.. Cannot recommend Toyota of Massapequa and, in particular, Colby, enough! Many, many thanks! More
by charlesramsey1
October 05, 2023
COLBY was very helpful and knowledgeable in answering all of my questions. Very genuine and passionate about his work. More than willing to help me find the best vehicle, specifically tailored to my needs an of my questions. Very genuine and passionate about his work. More than willing to help me find the best vehicle, specifically tailored to my needs and helped me explore various options for financing. More
by Killaaa joe
Other Employees Tagged: Jorge
September 26, 2023
Colby, our sales person was very upbeat, friendly really knows everything on the tip of his tongue about cars and comparisons. The dealership was very clean. People were friendly. knows everything on the tip of his tongue about cars and comparisons. The dealership was very clean. People were friendly. More
by susanm0611
