Cody Adams | Page 6

I wanted a truck they sold me a truck. I don't feel there was anything special with my circumstances that I would suggest any particular dealer. The individual I worked with was easy I don't feel there was anything special with my circumstances that I would suggest any particular dealer. The individual I worked with was easy to work with and didn't try to upsell me on anything I didn't want. More

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The service department at Suburban Toyota is breathtakingly incompetent. Seriously, I was shocked at how effortlessly they were able to waste my time. My last appointment was to fix a door that breathtakingly incompetent. Seriously, I was shocked at how effortlessly they were able to waste my time. My last appointment was to fix a door that wouldn’t open, and they set an appointment for me but didn’t order the parts to perform the repair. Don’t think the service manager will be of any help, he was more clueless than the mechanic was – and that’s saying a lot. This dealership was the most inept I have ever encountered in my 50+ years. Don’t walk away from this dealership….RUN from it. More

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Outstanding job by your service team on Tuesday 5:45pm. I had a tire blow-out on my new 2023 Sequoia. The tow driver brought the vehicle to the closest Toyota dealer as directed by Roadside assistance. I had a tire blow-out on my new 2023 Sequoia. The tow driver brought the vehicle to the closest Toyota dealer as directed by Roadside assistance. When I arrived Adam Gilbert the Service Mgr and Kieran Townsend the service mechanic quickly met me and revd my options. Rodger Cole quickly searched if their was another tire in stock. Unfortunately, no like tires were available but, Rodger ordered a tire and a sensor that would be at the store by tomorrow 1pm. I sd no problem and asked them if they could put on my spare tire so I can drive home to Canton. Without hesitation and now getting close to 6pm closing time, Kiernan got his floor jack and quickly detached the spare under the vehicle and mounted the spare tire. I was called by Rodger in the am today and was advised the new tire and sensor had arrived. I arrived at the dealer around 9am. Kieran walked right up to m vehicle and drove it around to complete the tire change. They washed the vehicle on top of it. What service, what a team. Thanks all !! More

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I was very impressed with the pleasant sales people at this dealership friendly and professional. this dealership friendly and professional. More

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I know Awring for so long and that is making her one my best special persons in Toyota. Good salesman and very understanding lady. The Toyota dealer the same. Everyone is a professional team. Thanks best special persons in Toyota. Good salesman and very understanding lady. The Toyota dealer the same. Everyone is a professional team. Thanks More

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This is the easiest dealership I have worked with. I was in and out quickly after pre delivery inspection. I recommend anyone to see Aiyad, he is very knowledgeable and quick. I was in and out quickly after pre delivery inspection. I recommend anyone to see Aiyad, he is very knowledgeable and quick. More

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The dealership was excellent, and all the staff were helpful and smile did not leave their faces, especially the employee who helped me complete the procedures for buying a new car. She was extremely h helpful and smile did not leave their faces, especially the employee who helped me complete the procedures for buying a new car. She was extremely helpful and patient. Many thanks to everyone who helped. More

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Love my new 2023 Toyota Corolla,if you need a new vechile go see Alex!!! vechile go see Alex!!! More

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I can't say enough good things about my experience. Awring is a excellent sales woman with many years of experience, extremely knowledgeable and kind. Suburban is a great dealership, provided a smooth Awring is a excellent sales woman with many years of experience, extremely knowledgeable and kind. Suburban is a great dealership, provided a smooth experience, friendly environment and i truly felt like family and not just a customer. Thank you so much Mrs Ahmed for all your help!! More

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My honest appreciation to Aiyad and Team for going above and beyond during my purchase. For sure I will be recommending the Suburban Toyota of Farmington Hills to my family and friends. Continue the good wo and beyond during my purchase. For sure I will be recommending the Suburban Toyota of Farmington Hills to my family and friends. Continue the good work. God bless you all. More

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