Cody Adams | Page 23

Toyota Corolla 2017 For Toyota Corolla 2017. First of all they promise to match any deal in written from other dealership. After showing email gets surprised & talks t For Toyota Corolla 2017. First of all they promise to match any deal in written from other dealership. After showing email gets surprised & talks to boss & agrees. Comes with what he wants to offer me (of course not matching the deal I had with other dealer). Ignorance I guess. Then I show him the email again! Goes to boss. Agrees. Didn't have the color I wanted. Used very derogatory word for customer "monkey wrench". I would not do business with you if you don't have that much of a patience & manner how to talk or behave with customer. Then comes with water & offers popcorn after knowing I was pissed the way he dealt. After that promised to deliver car next day. Next day after all the formality shows me the car, during paperwork I saw the numbers were still way higher than what I showed in email. Plus apr was higher too. I again have to go through same process of showing the email offer & would go discuss with managers & wasting my 2-3 hours for two days just to tell me they can't match it. I understand if you can't match deal say upfront. The problem is they won't even bother to read the emailed offer completely & come back to me to offer what they want to give me. No respect for customers time & patience. Top of all this tries to make me feel bad about other dealers that they are not people of integrity and all. I don't want to mention their names here but only reason I went to this dealership was it is near to my home. Would not even give 1 star if there was something less than that. More

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Seamless process, friendly people. I thoroughly enjoyed my experience at this dealership. I felt like a welcome customer/friend rather than another person to make a quick buck off of. A I thoroughly enjoyed my experience at this dealership. I felt like a welcome customer/friend rather than another person to make a quick buck off of. Andrianna was great to work with from start to finish and she made my first dealership experience a great one. More

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Amazingly Professional My advocate and I met at the door as I was walking in. Andrianna Camaj, Cory and Bobby Bedi made,what I planned on being a stressful buying experienc My advocate and I met at the door as I was walking in. Andrianna Camaj, Cory and Bobby Bedi made,what I planned on being a stressful buying experience into the most seamless car buying purchase ever. Thank you doesn't seem enough for the professionalism, and care that removed my anxiety and almost made me forget I was buying a car. I planned a whole day of dealership visits and Suburban Toyota of Farmington was my first and last visit. Andrianna was very personable and held her own in an industty still doninated by men... Thank You More

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