Clemente Garibay

I recently purchased a vehicle from City Volkswagen of Chicago, and I couldn't be more impressed with the entire experience. From the moment I walked in, the team displayed a level of professionalism, tra Chicago, and I couldn't be more impressed with the entire experience. From the moment I walked in, the team displayed a level of professionalism, transparency, and genuine care that immediately set them apart. Laura Torres was an absolute standout—her personable and down-to-earth approach made me feel comfortable and confident throughout the process. She took the time to understand what I was looking for and made sure every question was answered with patience and honesty. Clemente Garibay was equally exceptional—his relentless drive and passion to secure the best deal possible for me did not go unnoticed. He truly went above and beyond, advocating for my needs at every turn. What made this experience even more memorable was how seamless they made a very complex transaction feel. From trade-in to financing, what could have been stressful was made simple and painless thanks to the entire team. The finance department was professional, efficient, and made sure I understood everything clearly before signing. The service team was equally helpful, ensuring the vehicle was in perfect condition and ready to go. Shout out to Juan Fuentes and Evelyn Franchi for their advice, hard work and for staying after hours to make sure I took my new car home! I’m absolutely in love with my new car and feel so grateful to have worked with such an outstanding dealership. City Volkswagen of Chicago has earned my trust and highest recommendation—this is how car buying should be. More

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Came in again for another vehicle, Clemente made it happen!! I was able to drive off with a brand new vehicle of my choice, he works really Hard d to make it happen. I would highly recommend City VW of happen!! I was able to drive off with a brand new vehicle of my choice, he works really Hard d to make it happen. I would highly recommend City VW of Chicago. The staff is amazing and they will make sure you’re happy when you leave. Thank you again City VW!! More

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We were so happy with our experience with Ed. It was a no pressure sales experience and we felt very respected and are very pleased with our new vehicle. It was a no pressure sales experience and we felt very respected and are very pleased with our new vehicle. More

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We have had an excellent buying experience at CityVW Chicago! Our salesman Ray Cotto made the buying and financing process so easy. His manager Clemente was also helpful. We highly recommend City VW! Chicago! Our salesman Ray Cotto made the buying and financing process so easy. His manager Clemente was also helpful. We highly recommend City VW! More

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was just looking at the 2011 Ford Van I need for my side gigs and Ray and clemente took great care of me and I ends up driving out with an deal at City Volkswagen chicago gigs and Ray and clemente took great care of me and I ends up driving out with an deal at City Volkswagen chicago More

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Came in to see a VW Tiguan at City VW of Chicago and my salesman Ray Cotto qaa Amazing. Top notch sales person. salesman Ray Cotto qaa Amazing. Top notch sales person. More

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I was searching for a vehicle and I came across this dealership they helped me out tremendously and I ate with the staff. They broke down everything they had to offer and the process was smooth thanks t dealership they helped me out tremendously and I ate with the staff. They broke down everything they had to offer and the process was smooth thanks to Maria and Clemente! More

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I had a great experience at the dealer they were able to help me out a lot. Definitely find a way to get you into what you want with a payment and down payment that makes you comfortable thank yall Ray and help me out a lot. Definitely find a way to get you into what you want with a payment and down payment that makes you comfortable thank yall Ray and Alex if yall come by i definitely recommend working with one of them More

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Leasing a car in today’s market can be incredibly overwhelming — it feels like there’s so much going on behind the scenes that you don’t always get to see. I just wanted to feel confident that I was overwhelming — it feels like there’s so much going on behind the scenes that you don’t always get to see. I just wanted to feel confident that I was getting a fair price without stretching myself so thin that I couldn’t actually enjoy the car I was working so hard to get as there are not a ton of options due to inventory. I do want to be a lifelong part of the Volkswagen Family. That’s why I’m so grateful I had Laura Torres helping me for my 3rd lease through the process. She was extremely patient and understanding as I laid out all my parameters, concerns, and questions. She never rushed me or made me feel like I was asking too much. Instead, she took the time to walk me through every detail and made sure I felt informed and comfortable with each step. Her honesty, professionalism, and support made all the difference. I truly feel like I got the best deal possible, and most importantly, peace of mind. I’ll admit, I may have been a bit blunt at times, so I want to sincerely apologize for being so difficult as times — it came from a place of stress of buying a car (which the process does need to be more seamless via the industry) and wanting to make the right decision as the car market is extremely impacted by the daily economy due to COLA. Thank you, Laura — I couldn't have asked for a better experience! Go see LAURA! More

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Five-Star experience from the sales staff and management. Brandon Rosenow and Clem were great throughout the whole process! They worked with us and helped us meet our goals and leave with a brand new car p Brandon Rosenow and Clem were great throughout the whole process! They worked with us and helped us meet our goals and leave with a brand new car perfect for our family! We’ll be back to City VW! More

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