Clayton Prescott
Clayton Prescott at Acura Columbus

Clayton Prescott

Service Advisor

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

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4.9
216 Reviews

Dealership Experience

11 yrs, 7 mos

Industry Experience

11 yrs, 7 mos

Specialties & Trainings

Service Writer and Consultant

Business Development Center Sales Administration

View more specialties & trainings
4.9

216 Reviews

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216 Reviews of Clayton Prescott

October 04, 2025

Dealership Rating
Employee Rating

This is my twentieth year doing business with Acura Columbus and there is a reason why: they go the extra mile to take care of their customers. Even if there is a problem they can’t fix, they have the More

by DENBAK002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 08, 2025

Acura Columbus responded

Thank you 20x over!!!!!!!!!!!!!!!!!!!! We appreciate the kind words. Thanks, John Connelly Owner/Acura Columbus

August 20, 2025

Dealership Rating
Employee Rating

The Very Best Acura maintenance and service in Central Ohio. Do Not go to any other Acura dealer or one which also sells Honda. More

by PaulBohmlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore

Aug 22, 2025

Acura Columbus responded

Wow! That is so nice. We really appreciate your trust. Thank you so much! Thanks, John Connelly Owner/Acura Columbus

August 19, 2025

Dealership Rating
Employee Rating

Professional, timely, and appropriately communicative. They make the process a breeze for the customer, which I appreciate as someone who has a very demanding job. More

by Mking082333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I can’t remember his name (I think Ed?), but my valet was also awesome

Aug 22, 2025

Acura Columbus responded

Glad the process was a breeze! Fantastic. I am glad that Clay and Ed Davis were able to help. Have a great weekend – thank you so much. Thanks, John Connelly Owner/Acura Columbus

August 07, 2025

Dealership Rating
Employee Rating

First time visiting the service center. Seems good and experience people around to handle the issues. well done! More

by Kazi z. Hasan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2025

Acura Columbus responded

Thanks for giving us a try! Hopefully we can work together for years to come. Thanks, John Connelly Owner/Acura Columbus

July 24, 2025

Dealership Rating
Employee Rating

Acura Columbus was wonderful in taking care of my vehicle after a breakdown in my travels. Clayton was my service advisor and kept me informed along the way. He was very professional and explained things cle More

by Kirsten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Acura Columbus responded

I am glad Clay could help! Thanks for the recommendation! - John Connelly Owner/Acura Columbus

July 16, 2025

Dealership Rating
Employee Rating

Always a great experience whether buying or service. Very professional and customer-focused. Won’t go anywhere else. More

by Shelts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Acura Columbus responded

So nice - thank you!! - John Connelly Owner/Acura Columbus

July 11, 2025

Dealership Rating
Employee Rating

Acura Columbus offers top-notch maintenance services and Clayton Prescott is a top-notch service advisor. Highly recommended! More

by MetalMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Acura Columbus responded

Agreed on Clay! Thanks! - John Connelly Owner/Acura Columbus

July 09, 2025

Dealership Rating
Employee Rating

Thrilled with their customer service, but I was surprised not to receive any special treatment because I’m a loyal, and repeat customer since 2014 More

by Terri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Shay, Vaughn Lockett

Jul 23, 2025

Acura Columbus responded

Hi Terri - of course we appreciate you and I hope you felt more love! Thanks, John Connelly Owner/Acura Columbus

June 26, 2025

Dealership Rating
Employee Rating

Promt prompt and thourough service of my Precision Certified RDX from Clay and Shing. Very happy with the care that I've received...thank you. More

by jwong
Recommend Dealer
Yes

Other Employees Tagged: Steve Ault , Shing...was excellent

Jul 23, 2025

Acura Columbus responded

Glad that Shing and Clay could help - thanks for the opportunity! - John Connelly Owner/Acura Columbus

June 24, 2025

Dealership Rating
Employee Rating

My first visit for service was a great experience at Acura Columbus. I appreciate the personal attention and pragmatic approach from working with Clayton. More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Acura Columbus responded

Welcome! I am glad Clay could help. Thanks, John Connelly Owner/Acura Columbus

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