Claudio Perez | Page 26
Advisor
Arrigo Alfa Romeo West Palm
6500 Okeechobee Blvd
West Palm Beach, FL 33411
Dealership Experience
6 yrs, 1 mo
Languages Spoken
English
Spanish
360 Reviews
Write a Review360 Reviews of Claudio Perez
January 30, 2022
The service team at Arrigo was very helpful. We just moved to West Palm Beach and love our Alfa so was happy to know they were here. We got a flat tire and they set up the pick up and we’re very helpful moved to West Palm Beach and love our Alfa so was happy to know they were here. We got a flat tire and they set up the pick up and we’re very helpful All was fixed in a day and the service team was polite , professional and helpful. Will definitely use them for service More
January 29, 2022
Claudio got my 500X in for a service call the same day, fixed the problem quickly & sent me a video with the service technician going over my car with recommendations! fixed the problem quickly & sent me a video with the service technician going over my car with recommendations! More
Other Employees Tagged: Serice technician Dave Wilson
January 21, 2022
My car broke down less than a month after the company replaced the engine. I was told by an employee to tow it to the dealership… where they were unable to diagnose the issue until three weeks later. Som replaced the engine. I was told by an employee to tow it to the dealership… where they were unable to diagnose the issue until three weeks later. Somehow, the issue was unrelated to the repair. Five total weeks and THOUSANDS of dollars later, I have my car back. I was also responsible for renting a vehicle the entire time my car was on site- except for 6 days that they gave me a loaner (after going directly to GM). That’s hundreds more in expenditures because of their inability to stay staffed. I understand that the pandemic has been hard on everyone, but not having transportation to my employment was devastating to my finances. Claudio and Bill were friendly enough but here was no attempt to rectify the stress they put me through. When asked for photos of the damage to verify that it wasn’t a result of their previous repair, we were left hanging. Between the cost of the repair and my experience here, I will be selling my Fiat immediately and warning anyone else I know to skip the hassle of dealing with this brand. More
January 21, 2022
Inter actions with the service manager and the service dept. It’s always a pleasant experience and always the same experience in the years we had our car serviced! dept. It’s always a pleasant experience and always the same experience in the years we had our car serviced! More
Other Employees Tagged: Raphael Avila, Rashad Gholston