Cisco Lugo
Cisco Lugo at Southern Acura Newport News

Cisco Lugo

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
438 Reviews
4.9

438 Reviews

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439 Reviews of Cisco Lugo

August 13, 2025

Dealership Rating
Employee Rating

Great service quick response very happy with Cisco and the service my car received yesterday More

by sassy8199
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

August 12, 2025

Dealership Rating
Employee Rating

Southern Service Team is top quality. Cisco is a phenomenal service team member. Explains every service in detail and backs up what he says. More

by carlos.jones
Service Price Transparency
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Recommend Dealer
Yes

August 10, 2025

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They do excellent work at a fair price quickly and efficiently and with no hassles More

by jcastiglia
Service Price Transparency
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Recommend Dealer
Yes

August 09, 2025

Dealership Rating
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Excellent job I would recommend to my friends plus we also have a great sales dept. More

by mhallnorfolk1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

August 08, 2025

Dealership Rating
Employee Rating

Great People and Great Service! Always an in depth look into your car. I appreciate that! Bless Up! More

by K.STEPHENSON623
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

August 08, 2025

Dealership Rating
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Service Technician was very polite and took care of my needs. This has been a great dealership to work with. More

by garfieldhonda
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

August 08, 2025

Dealership Rating
Employee Rating

Trust & confidence are essential in the expert maintenance of my MDX. Kevin, Lugo & Jessica all enable confidence and expert coordination for the SOTHERN ACURA Service Dept. Thank you for supporti More

by tomaap427
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek , Jessica

August 07, 2025

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I’m always treated with courtesy and the service has always been excellent. Kevin takes good care of me. More

by CLHMCFARLAND
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

August 07, 2025

Dealership Rating
Employee Rating

I've been a loyal customer for car purchases and servicing since 2006 and I am very satisfied with servicing and customer service and support More

by dorismcrae45
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brett Whitney, Kevin Rafeek

August 06, 2025

Dealership Rating
Employee Rating

I ALWAYS get the “Bestest” service from my team leader Cisco and employees. I’m glad I bought an Acura from Southern Acura in Newport News!!! More

by CorwimpBe
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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