Cinthya Bautista
Cinthya Bautista at Countryside Nissan

Cinthya Bautista

Service Advisor

Countryside Nissan

5750 South La Grange Road
Countryside, IL 60525

4.8
135 Reviews
4.8

135 Reviews

Write a Review

135 Reviews of Cinthya Bautista

September 18, 2025

Dealership Rating
Employee Rating

The crew is great. Fast work done right the first time, prompt greeting and friendly goodbye. More

by Hiram Abiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kuba Luc, Edward Doerge, Chuck Ippolito, BJ Diloy , Chuck ippolito

August 29, 2025

Dealership Rating
Employee Rating

This dealership is doing great work and fast no complaints whatsoever thank you so much More

by larryreyes78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy

Sep 02, 2025

Countryside Nissan responded

Thank you, lararyreyes78!

August 22, 2025

Dealership Rating
Employee Rating

This was a return visit from a recent recall appointment. When I came in to have the recall checked there was a noise and something vibrating in my steering wheel when I got it back. So I brought it back to More

by ITSJAMESCURRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2025

Countryside Nissan responded

ITSJAMESCURRIE, thank you for the feedback about your recent visit for service. We're sorry that there is a lingering isisue and we will insure our team knows of your concerns. Rafael Rivera our General Manager is available to you at (630) 200-5717 if you wish to discuss further with him.

August 14, 2025

Dealership Rating
Employee Rating

Went in for an oil change and tire rotation. They found a small issue during the inspection. They explained the repair, let me know that it was warrantable and were able to fix it right away. Go More

by michael.markham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy

Aug 16, 2025

Countryside Nissan responded

Thank you, michael.markham! We're glad it worked out well and we appreciate that you took the time to share!

July 15, 2025

Dealership Rating
Employee Rating

Shady people. They are charging for reconditioning and transportation. After they agreed on the price of the vehicle over the phone then in person they changed th More

by balbinek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 16, 2025

Countryside Nissan responded

balbinek, We’re sorry to hear that your experience didn’t meet your expectations. At Countryside Nissan, we take transparency seriously. Our reconditioning and transportation fees are clearly disclosed—not only on every vehicle listing (VDP) on our website and on our homepage, but also itemized on every customer worksheet we provide during the buying process. We do this to make sure every detail is clearly understood before any commitment is made. We also want to emphasize that we honor every signed agreement. If you have a contract from us that reflects different pricing than what was agreed upon, we will absolutely make it right—no exceptions. And to give our customers added peace of mind, we offer a 7-day return policy—no questions asked. In your case, we’d even extend that to 30 days. If you feel the vehicle you purchased wasn’t worth the value you expected, we would offer a full refund. We appreciate your feedback and would welcome the opportunity to speak with you directly to ensure everything is resolved to your satisfaction.

June 28, 2025

Dealership Rating
Employee Rating

The staff is pleasant, knowledgeable and efficient. The waiting area is comfortable and clean. I would highly recommend this dealership to anyone. More

by evilkabal102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy

Jul 01, 2025

Countryside Nissan responded

evilkabal102, we appreciate that you took the time to share your wonderful 5 STAR rating and positive review!

June 20, 2025

Dealership Rating
Employee Rating

B J the service advisor is the reason I keep coming. Professional, competent and Honest. More

by Drrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy

Jun 20, 2025

Countryside Nissan responded

The BJ Diloy fan club is a REAL thing! haha. Thank you, Drrick, for being so loyal.

June 19, 2025

Dealership Rating
Employee Rating

I found the service center to be very courteous, professional, and make sure you understand what is happening with your car. More

by dray1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy

Jun 20, 2025

Countryside Nissan responded

dray1204, THANK YOU! We have made good communication a focus and its nice to know that as a guest to our dealership you are feeling that come through!

June 17, 2025

Dealership Rating
Employee Rating

Great,Great, Great, Great Great, Great,Great,Great, Great, Great, Great, Great,Great, Great, Great. More

by Sistereajn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Countryside Nissan responded

Love, love, love, thank you, Sistereajn!

June 08, 2025

Dealership Rating
Employee Rating

Customer service has always been great here! Free beverage center is an awesome feature. I just hope your service department hours can extend to 7:00 pm Monday through Thursday. I feel like More

by blu_michake78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Valle, BJ Diloy

Jun 09, 2025

Countryside Nissan responded

Thank you, blu_michake78! We appreciate your business and your support. We'll take a look at the hours and see if it can make sense for the team too!

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