Cindy Kobiela
Cindy Kobiela at Webb Hyundai Highland
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Cindy Kobiela

Service Advisor

Webb Hyundai Highland

9236 Indianapolis Boulevard
Highland, IN 46322

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3.4
7 Reviews
3.4

7 Reviews

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7 Reviews of Cindy Kobiela

May 19, 2024

Dealership Rating
Employee Rating

I just had an oil change and nothing was mentioned about my brakes yet I received an email saying that I meed a brake job. A little poor on communication More

by ritaober1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

Webb Hyundai Highland responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 18, 2024

Dealership Rating
Employee Rating

All the staff members provided excellent service ,and great care in our car needs , they are without a doubt the best in the region ! More

by m0nq3yk0n3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

Webb Hyundai Highland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 16, 2024

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Employee Rating

The oil change was finished within 45 minutes of my scheduled appointment. Waiting room is nice with comfortable seating and complimentary snacks and beverages. My only negative comment is the volume More

by britobob73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2024

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

May 14, 2024

Dealership Rating
Employee Rating

I was charged for a service not completed. My calls were not returned. This is an insurance claims. I'm surprised by the behavior of the service department. I have 2 cars that bring in for ser More

by nurse60419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Formentini

May 14, 2024

Webb Hyundai Highland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

May 05, 2024

Dealership Rating
Employee Rating

Everyone involved with my purchase at this dealership was very professional and helpful. The best experience I’ve ever had at a car dealership. More

by jlrecker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 27, 2024

Dealership Rating
Employee Rating

.My first and last serviced visit was the worse in my history. Big John is a life saver, thanks goes out to him for helping out in the service department. More

by fhunt57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 29, 2024

Webb Hyundai Highland responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

March 09, 2022

Dealership Rating
Employee Rating

Great Y Y Y Y Y Y Y Y Y Y Y Y Y Y More

by matthew-beck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Justin Pfrommer, Lisa Sprouse

Mar 10, 2022

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Katie Sylvester Service Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

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