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Cindi Link
Cindi Link at Autohaus on Edens

Cindi Link

Service Coordinator

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

Contact Me
5.0
489 Reviews

Dealership Experience

9 yrs, 1 mo

Industry Experience

10 yrs, 8 mos

Languages Spoken

English English

5.0

489 Reviews

Write a Review

489 Reviews of Cindi Link

July 28, 2025

Dealership Rating
Employee Rating

The service department is great. I visited twice in the last week and they are always wonderful to deal with. More

by FLOYD.MANDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lood, Eddie Garcia, Ken Dunaway, Ryan Mulhern , Nancy

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July 17, 2025

Dealership Rating
Employee Rating

Excellent service and great communication from Tom and the team. The car was repaired on time as promised and was nicely washed . More

by R.FRIEDMANRODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lood

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Jul 28, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

July 16, 2025

Dealership Rating
Employee Rating

Always very friendly and professional. They make it easy and the work is great and on time! More

by JERRY@LIPLAWFIRM.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lood, Eddie Garcia, Ken Dunaway, Ryan Mulhern, John Morsy

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Jul 28, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

June 18, 2025

Dealership Rating
Employee Rating

First this dealership sold me my car and then they provided excellent service. I love the fact that they wash my car after service and before they return it to me. More

by harper.chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lood, Eddie Garcia, Ken Dunaway, John Morsy, Ethan Andersen, Aldo Cordova, Alexander Montoya, Samantha Lewis , Eduardo Garcia Ortiz

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Jun 24, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

June 12, 2025

Dealership Rating
Employee Rating

missed taking my GLS out of maintenance mode, I had to drive back to get this fix, and missed my work - Also car was washed even after a few reminders were not performed Please note I love people at More

by MalahatQureshi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Dunaway, Ryan Mulhern

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Jul 01, 2025

Autohaus on Edens responded

Dear Malahat Qureshi, Thank you for taking the time to share your feedback and for recognizing our team with good scores—we truly appreciate your support and are glad our staff could meet your expectations in many areas. We’re sincerely sorry to hear about the inconvenience caused by the GLS not being taken out of maintenance mode and the missed car wash despite your reminders. This is certainly not the level of service we strive to provide, and we regret that it impacted your day and schedule. Your comments have been shared with our service team to help us improve our processes and ensure such oversights are avoided in the future. We value your time and trust, and we hope to have the opportunity to better serve you on your next visit. Thank you again for your feedback and for giving us the chance to improve.

May 23, 2025

Dealership Rating
Employee Rating

They were responsive and quick and the work completed was excellent. Tom was wonderful to work with. More

by jrpeterson74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lood

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Jun 02, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience . Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

May 22, 2025

Dealership Rating
Employee Rating

Autohaus made what I consider to be a very painful experience (buying a car), an easy , stress-free experience. More

by Peter
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bob Ruscitti, Carlos Regalado

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Jun 02, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience . Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

May 10, 2025

Dealership Rating
Employee Rating

Service advisors at Autohaus are exceptional especially Ryan and John. The issue are the techs in the service center. They constantly screw up repairs and have no regards to the vehicle. Most recently brou More

by EDWINNG128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ken Dunaway, Ryan Mulhern, John Morsy

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April 26, 2025

Dealership Rating
Employee Rating

Both Ken D and Tom L are great at their jobs, offering most excellent service and much appreciated that they met competition on rear tires. More

by BLIEBERMAN428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lood, Ken Dunaway

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April 22, 2025

Dealership Rating
Employee Rating

I continue to be impressed with the consultative process Ryan leads with each time I am there. He makes me aware of the work that needs to be done - and explains why, as well. Further, the work is don More

by DENNIS.REMKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Mulhern

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Apr 23, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

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